Keen Home Care
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Keen Home Care
At Keen Home Care, we turn clients' homes into their own personal assisted living facilities. Your senior loved one deserves the best in-home care in their home - because that's where the heart is. Navigating Southern California Families Through the Best Home Care Options for Their Aging Family. Knowing her mother Mary's health was declining, Mona needed to enlist extra support to help tend to her needs.

Overwhelmed by the emotional toll of watching her mother in her dying days Mona called Keen to manage around the clock, end-of-life care. The peace of mind just knowing the right care providers were in place to help Mary's final transition, brought comfort to Mona and her relatives as they completed their final goodbyes.
Services
In 2005, the physical therapist, social worker, and registered nurse who would eventually found Keen Home Care worked together in a skilled nursing facility. Every day, we saw the profound stress that seniors, disabled individuals, and their families were experiencing. We were saddened to see so many seniors being prematurely institutionalized because their families didn't know they had care options.
Horror stories of theft, neglect, and abuse abound. Many of these sad situations occur due to lack of caregiver oversight by senior home care agencies and the lack of regulatory oversight of the agencies themselves. Additionally, all HCO-employed caregivers are now required to be registered with the Department of Social Services.
Trustworthiness, Excellent Listening Skills, Strategy, Team Approach, Collaboration, and Reassessment are all qualities that make the difference in a great senior home care solution. Listening wholeheartedly is the path to understanding your pain, fears, goals, and quality-of-life needs. Only then can we help you create a comprehensive care path that's right for you.
Below is the true story of a man who waited too long to get help, thereby illustrating the old adage, You can't help anyone else if you don't take care of yourself first. Eight years ago, my bride of 53 years was diagnosed with dementia. Not a surprise because I had seen the subtle changes in her. She started forgetting things, then became progressively more agitated and wouldn't let me help her take a shower and get cleaned up.
Many individuals suffer major accidents, unexpected onset of new health crises, and elective surgeries that require ongoing rehabilitation support. Refer to specialists, such as orthotists/prosthetists, gero-psychiatrists, and neurologists. Finding the right level of senior home care for your aging loved one is a difficult process to navigate.
Reviews (17)
S. L.
S. L.
Feb 03, 2022
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Whomever answered the phone when I called was pleasant but things that occurred during the process of my application was unprofessional. Instead of being honest about the outcome, I was lied to
John D.
John D.
Dec 05, 2021
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Machelle and Keen Home Care came to my rescue when I needed them the most. When my beautiful wife received a terminal prognosis earlier this year, she and I interviewed two Home Care professionals in anticipation of her increasing needs. Up to this point, being retired from the fire service, including many years as a paramedic, I was comfortable and preferred to provide primary care for my sweetheart.

As her needs increased, I initially hired another company based on recommendations from friends...even though my gut was telling me to hire Machelle and Keen. When the initial provider failed to
Mary A.
Mary A.
Nov 09, 2020
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We used Keen to take care of our parents for a month on a 24 hour basis prior to moving them to assisted living. Machelle and her staff were highly recommended by the senior living community where they lived. Machelle came right out to assess their needs and worked out care plans for each of them. Her staff of caregivers is very professional and high quality. Machelle is easy to work with and wants to assure that patients and families are comfortable with the caregivers they are given, encouraging them to let her know if they have any preferences or issues.
Taija Mars McDougall
Taija Mars McDougall
Oct 19, 2020
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This was a great service! My husband and I both had surgery and needed all the help we could get. They worked with us to get done what we needed, made sure house home was livable for us, took care of us and genuinely eased some of our stress, helping with the healing process. They were great and I couldn't recommend them any more emphatically. Anyone who asks if they needed home-care service, Keen will be the first word out of my mouth!
Pvaustin
Pvaustin
Jun 25, 2020
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Positive: Professionalism, Quality
We used Keen to provide 24 hour care for a month for our parents. We felt caregiving staff were very professional and high quality. It is one of the more expensive agencies, but as a nurse, I believe you get what you pay for. We were very confident with them, even during a pandemic.
Matt L.
Matt L.
Aug 09, 2019
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Keen has taken care of my grandparents for over 5 years and have maintained a good quality of life for them. It has been a long and solid relationship. At first it was in-home 24/7 service. When my grandfather passed last year my grandmother began to deteriorate more rapidly. We then put grandma in Keen's Rossmoor house. The Rossmoor house is not a "convalescent home," it has great vibes. There my grandma didn't feel alone and really began to improve, socializing with the 3 or 4 other older folks.

I highly recommend Keen if you want to make sure your elderly family members
Janie W.
Janie W.
Jun 27, 2019
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I have needed to find Home Care for several of my clients while acting as an agent for their financial affairs. I have worked closely with Machelle and her team on many occasions and have never been disappointed with the results. The team evaluates the situation and provides exactly what is needed, whether that is full time help or part time help. I highly recommend Keen Home Care.
Jenni S.
Jenni S.
Aug 06, 2018
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Machelle and her team are top notch and very experienced in the medical and home health field. I had to hire Machelle quickly to take care of a loved one as he was at UCI and wanted to go home to hospice care. The doctors would only discharge him to rehab and not to home as he desired. With Machelle's help, we were able to get him discharged to a local rehab facility that had an available bed and then soon thereafter to an at home hospice with Keen Homecare providing 24 hour care. This was crucial to ensure that my loved one was able to receive care at home and live out the end of his days
Victoria W.
Victoria W.
Jul 17, 2018
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Machelle spent lots of time answering my questions and meeting my dad and gave me wonderful tips related to his care. I just can't type thank you big enough for this review. They are very conscientious and caring. I feel she is willing to go full on Tiger Mother when it comes to caring for and protecting those under the agency's care.
Julie H.
Julie H.
Dec 27, 2017
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If you want an agency that truly takes care of your loved one and gives you a peace of mind - then Keen Home Care is for you. After a horrendous journey with two other agencies, I was lucky to find Keen. Initially using them for case management and then moved to caretaking services. They manage their caretakers and ensure that your loved one is well cared for. They have helped me walk the tumultuous journey of Alzheimers and many hospital visits and complicated care for my father. They have the full spectrum of understanding of elder care and have been a lifesaver with many challenges that
Susan L.
Susan L.
Oct 26, 2017
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Everyone that I have interacted with at Keen Home Care has been so kind and helpful. They are professionals who care about seniors. Perfect example being during this last hot spell they delivered a fan to my dad to keep him cool! Now that is above and beyond! Generally speaking he has a cool breeze off the water but this heat was exceptional and I am so thankful to them for realizing this and taking action. I have coordinated my dads care for many years now and I am so happy I found Keen. The reviews are what led me to drive there one day and check it out and I am so glad I did.
Arnie H.
Arnie H.
Jun 10, 2017
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Thank you to Keen Home Health and caregiver Amy. She gave great care to my mother-in-law Marilyn in San Pedro. She was reluctant about assistance but Amy was wonderful and went above the call of duty to help her!!!!
Jim C.
Jim C.
Sep 28, 2016
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Trying to do the right thing for elderly parents is not a easy task. With new laws and regulations, privacy law, financial constraints, doctors, emergency rooms, resident care facilities, hospitals, long term care, on and on. Keen Home care has been a fantastic resource to help guide our family.
I was getting ready to enter into WWIII with my siblings over all the issues mentioned above.
Machelle at Keen was referred to us. With here help we navigated the right course for our Dad.
What a honest, knowledgeable and caring service!
Thanks to Keen Home Care.
Janis K.
Janis K.
Feb 19, 2016
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I cannot say enough good things about Keen Home Care. They are just the absolute best resource for helping with an elderly family member or friend. They cared for a loved one of mine for over six years with the most dedicated staff and caregivers. Everything was taken care of, medicines, doctor visits, home cooking, shopping, etc. We got so attached to the caretakers. Machelle was the woman who we spoke with and she is so loving and truly caring of her clients, treats them like family.
Leslie J.
Leslie J.
Oct 17, 2014
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Thank you Keen home care. You were so helpful and your guidance will never be forgotten . Your team never skipped a beat, from the paper work to the in home care. All of your staff make a fantastic team.
Kris Gragson
Kris Gragson
Aug 06, 2014
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You can not find a better senior in home care company in Long Beach. Their staff is incredible! I was extremely impressed with the extra care they gave to my Grandma in her home in Belmont Shore.
Rusty D.
Rusty D.
Mar 25, 2014
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Keen is the BEST! It starts with the owner, Machelle T. she is the sweetest and most knowledgeable owner I know. She cares about the patients and gets the service they need. Its hard to trust a company you don't know with the loved ones you have, but if you want to have an inside look from someone who has used Keen, please take it from me. . . THEY DESERVE ALL THE 5 STARS THEY RECEIVED. Thank you for your patience and love. :)