Hew's Air & Appliance Repair is a small family-owned business, servicing the Phoenix metropolitan and surrounding areas, with appliance and A/C service, repair, and installation. Thou we have been in business since 2018, founder Kirk Hew has years of experience in the field. Our technicians are well trained, professional, and certified.
We service all major brands of washers, dryers, dishwashers, refrigerators, microwaves, oven/range, and A/C units. Along with our reliable and fast service, we offer our customers the most cost-effective option in repairing their appliance, this lets us stand out from our competitors by making every customer a satisfied one and having the best appliance repair experience.
We service all major brands of washers, dryers, dishwashers, refrigerators, microwaves, oven/range, and A/C units. Along with our reliable and fast service, we offer our customers the most cost-effective option in repairing their appliance, this lets us stand out from our competitors by making every customer a satisfied one and having the best appliance repair experience.
Reviews (18)
Tim O.
Dec 21, 2021
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Rarely have I ever experienced a trade that was so responsive and willing to meet with me quickly and professionally. The tech met me the next day on a weekend and quickly diagnosed the issue with my refrigerator. He didn't try to upsell me and give me a bunch of hot air. I felt like he genuinely cared about getting it fixed quickly and inexpensively. The good news he succeeded! It was a two step job in that a new board had to be installed and then a new fan in the freezer. I trusted these guys and they didn't fail me. Will gladly use them in a heartbeat in the future!
Bill Graham
Dec 08, 2021
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Positive: Professionalism, Quality, Value
Kirk is extremely personable while staying efficient with his time. Due to the location of this refrigerator we both decided to defer installing a new board until it can be removed & made more accessible. I will then have Hew's correctly repair it.
Service: Refrigerator repair
Kirk is extremely personable while staying efficient with his time. Due to the location of this refrigerator we both decided to defer installing a new board until it can be removed & made more accessible. I will then have Hew's correctly repair it.
Service: Refrigerator repair
D. Q.
Sep 05, 2021
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Adriene Updite
Aug 22, 2021
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Jessica Freeman
Aug 15, 2021
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Juliyanne Melzo
Jun 17, 2021
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Paula B.
May 18, 2021
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Paula Skillicorn
Apr 29, 2021
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Juan D.
Apr 17, 2021
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Thaddeus L.
Nov 21, 2020
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Jason B.
Nov 14, 2020
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Amanda Fowler
Oct 22, 2020
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The worse experience I have ever had. They didn't even show up! Sent a message about car malfunction and failed to follow up with more information. I had to cancel my service with them because they had awful customer service and communication skills. Don't use this company if you want to get any actual service done. And good luck trying to talk to anyone who can actually help you. I would have given them 0 stars if possible.
Brian C.
Oct 14, 2020
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So far, my experience is very poor. I was assigned to Hew's Air on 10/13 by American Home Shield. I called immediately after the assignment to schedule. The person that answered said he'd have a technician call to schedule. I waited 3 hours and called again and got an answering service and left a message. I waited another 3 hours and got the answering service again. I tracked down the owner's number here and called and texted since his voicemail was full. No reply. This morning I texted again to see if he had any intention of responding. He said "Sorry I'm the only technician
Monica Tucker
Sep 16, 2020
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RUN!!!!!! This company is horrible!!!! My mother's washing machine broke and I called her home warranty company and this was the company they gave us. Called and made an appointment with no issues they came out that Monday 08/24/20. They stated that they needed prior auth from the warranty company and they would be in touch. By Wednesday 08/26/20 did not hear anything so I called and left a message. Thursday 08/27/2020, Friday 08/29/2020, Tuesday 09/01/2020 and Wednesday 09/02/2020 I called and left messages and NEVER heard back from anyone. I told them I have left several messages to no avail
Phil R.
Sep 06, 2020
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My freezer in my fridge recently stopped working so I needed a quick fix. Hews Repair showed up the same day to take a look. Unfortunately, my fridge was beyond saving but he told me what the issue was and didn't even charge me for the service call. These are stand up guys and I will definitely call them next time for my appliance repair needs.
Christopher S.
May 15, 2020
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Recently my dryer stopped working and I needed a repairman to diagnose the issue. I called Hew's Air and spoke to Kirk. Not only was he able to fit me in that day, but he even came 30 minutes early! He and his associate wore the property safety masks and were extremely professional and courteous. He was honest in telling me that my repair would probably be expensive, but told me he would try and find the components at a cheaper price. Although I decided that I would replace the dryer Kirk's professionalism and honesty during these trying times definitely made a great impression. In the
Thaddeus Langenwalter
May 09, 2020
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Critical: Quality, Responsiveness
Impossible to get ahold of. They take your payment with no problem but then you can't get a return phone call back to actually make the repair. Phone call goes to an answering service which they are only able to send the company an email which does no good.
Services: Refrigerator repair, Freezer repair
Impossible to get ahold of. They take your payment with no problem but then you can't get a return phone call back to actually make the repair. Phone call goes to an answering service which they are only able to send the company an email which does no good.
Services: Refrigerator repair, Freezer repair
Jose O.
Apr 22, 2020
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