Started by local residents in San Francisco, City Appliance Repair is your family-owned neighborhood appliance repair expert. We opened our business with the vision of providing the fastest, highest quality appliance repair service possible, and we believe our thriving business is evidence of our hard work towards this endeavour.
While we started off specializing in washing machines and clothes dryers, we've expanded our repertoire of services to include additional appliances like refrigerators, ovens and dishwashers. Our customers were so impressed with our washer and dryer repair services that they urged us to help out with other appliances - and we're happy to meet the needs of our community.
While we started off specializing in washing machines and clothes dryers, we've expanded our repertoire of services to include additional appliances like refrigerators, ovens and dishwashers. Our customers were so impressed with our washer and dryer repair services that they urged us to help out with other appliances - and we're happy to meet the needs of our community.
Services
With years of experience in the San Francisco Bay Area, we've built a reputation for ourselves among the best appliance repair companies around. We take pride in our workmanship, so all of our repair work is backed by our guarantee that we don't get paid unless your appliance is fixed. We don't just work here, we live here too!
We're not just a local handyman company, we're a team of fully trained, professional appliance repair technicians with years of experience repairing appliances of all makes and models. Fixing appliances is our craft, so we're professionally dedicated to displaying quality in our work. We often take our refrigerators for granted, but they play a crucial role in our daily lives by protecting the food that our families depend on.
As your neighbors who live and work in San Francisco, we're here to help! Whether you need a technician sent to your home for a repair job or simply have questions you need answered, our friendly staff are here to get you whatever you need. We'll always explain every step of the process as completely and thoroughly, because we believe in keeping our customers as informed as possible - and because we simply enjoy talking to our customers!
Reviews (12)
Martine P.
Nov 04, 2021
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Henry H.
Sep 12, 2021
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The oven on my Viking stove went out. I had the igniters replaced two years ago. They needed to be replaced again. Serge, the repair tech, explained everything to me. Last time, the parts had to be ordered, it took 3 days to get the parts. Serge had the parts with him and it took less than 2 hours. He also lubed the hinges, tightened the bolts on the oven door and vacuumed the oven.
Marketing S.
Jun 08, 2021
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WORST EXPERIENCE EVER!!!! Service person came out twice to look at my refrigerator, didn't know what was wrong, told me he needed to order parts, lied to me, prolonged the agony of a non-working refrigerator for 2 weeks, couldn't fix the problem, and expected I would have him out for a third look! HA! I called another company and the service person came out the next day, diagnosed and FIXED the problem in 90 minutes (including installing a new part!)
Betsy D.
Feb 17, 2021
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We have an older Fisher 2 -drawer Paykel dishwasher and one of the drawers had an issue. Not everyone works on this brand, so I was happy to find City Appliance Repair. Emil and his assistant were prompt, they diagnosed the problem, ordered the part and returned to fix it. Their estimate was accurate; they were professional, friendly, wore masks, and even cleaned the flooring beneath the dishwasher. I recommend them and would definitely call them for appliance repairs in the future.
Vivian B.
Jan 17, 2021
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Got an appointment the next day for a Wolf oven repair. The technician, Edward, was excellent: he explained everything in detail so I could understand the problem and we could discuss the expense, he showed me the broken parts, and did a very thorough job. He even helped me retrieve a part of the vent that had fallen behind the stove - above and beyond kindness. Highly recommend!
George W.
May 28, 2020
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Itty B.
Dec 23, 2019
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I had City Appliance Repair come to my house to replace the ice maker on a Samsung Refrigerator. I got a bid of $500 which while I felt was expensive it was less then a new frig. When the repairman arrived the only part he brought was the internal component. I have now had to go on to Amazon to buy the rest of the parts for another $200. I have never felt more ripped off in my life. These people are completely dishonest.
Jan S.
Dec 14, 2019
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Once again we are so very happy with the service we received from City Appliance Repair.
Serge helped us with our kitchen appliances several months ago. Dmitry helped us with our washer today.
We really appreciate how professional, honest, and patient both technicians are.
Both took the time to make sure we understood why our appliances are behaving the way they should/shouldn't be.
Dmitry gave us cost-saving tips to ensure we won't waste money when shopping for a new washer.
Thanks so much!
Serge helped us with our kitchen appliances several months ago. Dmitry helped us with our washer today.
We really appreciate how professional, honest, and patient both technicians are.
Both took the time to make sure we understood why our appliances are behaving the way they should/shouldn't be.
Dmitry gave us cost-saving tips to ensure we won't waste money when shopping for a new washer.
Thanks so much!
E. L.
Nov 07, 2019
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Avoid! I didn't even book an appointment , and they sent a technician to our house and wanted to charge us.
Their phone operator put both me and their technician in a bad place. When I called to inquire into pricing the phone operator said $70 for the diagnostic and after I gave my address she quickly changed to $85 for the diagnostic, so I said NO THANK YOU - please cancel and DONT schedule. 4 hours later their technician came by and wanted to charge us $300. The technician seemed like a really nice guy, but he shouldn't have been sent.
I can't speak to their quality of work
Their phone operator put both me and their technician in a bad place. When I called to inquire into pricing the phone operator said $70 for the diagnostic and after I gave my address she quickly changed to $85 for the diagnostic, so I said NO THANK YOU - please cancel and DONT schedule. 4 hours later their technician came by and wanted to charge us $300. The technician seemed like a really nice guy, but he shouldn't have been sent.
I can't speak to their quality of work
Reese W.
Nov 03, 2018
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Dmitry came within the hour and a half window that was promised and he was able to help me with our washer repair very quickly. He gave us a few options of what we could do to fix or repair our 15 year old washer and problem solved with me what would be the most cost effective solution. Dmitry was very personable, very honest, and super straightforward. He helped me bypass a broken part to make the washer usable in the meantime until I decide it's time to replace it and even gave me a few more tips on how to maintain the washer and 30 year old dryer to make them last as long as possible.
Archana P.
Jul 24, 2018
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Leon knew his way around my Maytag Neptune series stackable washer and dryer like a pro. His repair was efficient, and the price was not outrageous.
That said, I was less impressed with how he made very little effort to be careful in moving the washing machine out of its closet, and in cleaning up afterwards. We have some new scratches in our wood floor, and I definitely had to clean up a mess of lint he tracked into the adjacent bathroom after he left. More attention to these sorts of detail would have elevated the experience.
We needed to have some follow up maintenance done (installing
That said, I was less impressed with how he made very little effort to be careful in moving the washing machine out of its closet, and in cleaning up afterwards. We have some new scratches in our wood floor, and I definitely had to clean up a mess of lint he tracked into the adjacent bathroom after he left. More attention to these sorts of detail would have elevated the experience.
We needed to have some follow up maintenance done (installing
Bruce Reyes-Chow
Jun 22, 2017
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Our dryer kept shutting off after 5 minutes. For a reasonable $60 service fee, Vladamir successfully diagnosed our problem. One repair service blamed the dryer and another, the outlet, but V. deduced that the breaker was bad -- the least expensive and DIY option of the bunch. If we had changed the outlet or bought a new dryer, we would have had the same problem.
I would definitely call them again as their integrity and honesty was clear!
I would definitely call them again as their integrity and honesty was clear!
