When you choose Sunnova SunSafe solar + battery storage with our Easy Plan, you'll also receive a $1,500 Visa Rewards Card on us! See participating dealers for details. Sunnova Customer Agreements signed prior to this date are not eligible for this offer. Offer available through 2021 and may be extended.
Reward Card will be issued as a Visa Prepaid Reward Card and will be mailed within 8 weeks after the system is placed in service. Rewards may be taxable, depending on the value of applicable Reward and the applicable federal, state, and local tax laws. The Reward Program is void where prohibited by federal, state, or local law e.g.
Reward Card will be issued as a Visa Prepaid Reward Card and will be mailed within 8 weeks after the system is placed in service. Rewards may be taxable, depending on the value of applicable Reward and the applicable federal, state, and local tax laws. The Reward Program is void where prohibited by federal, state, or local law e.g.
Services
There are many things that set us apart from other residential solar service providers, and one of them is our dealer-centered business model. We work with a select network of established regional solar installers that have comprehensive knowledge of their local markets, enabling us to efficiently navigate sales and installation challenges unique to certain areas or climates.
Sunnova's energy-as-a-service model gives your homeowners affordable, worry-free solar energy. Our service plans include new home solar systems, add-on battery storage, and system maintenance and monitoring. We also offer attractive services and payment options for our lease plans.
Our years of experience on the design and installation of rooftop systems in new home solar communities coupled with our non-disruptive, turnkey process keeps your construction timelines on schedule.In addition, our offerings enable you to satisfy code requirements with no upfront costs. Our new home solar programs include maintenance, a 20-year installation warranty, and a 25-year equipment warranty.
Our years of experience on the design and installation of rooftop systems in new home solar communities coupled with our non-disruptive, turnkey process keeps your construction timelines on schedule.In addition, our offerings enable you to satisfy code requirements with no upfront costs. Our new home solar programs include maintenance, a 20-year installation warranty, and a 25-year equipment warranty.
Reviews (18)
Wesley M.
Jan 06, 2022
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Sunnova had an employee come out to my house to change the meter and he never switched the disconnect back on. Now I owe the power company $80 and Sunnova $80. And their customer service could care less. They didn't even use my name correctly, calling me Bob in their response. Also, the system never covers my usage in the summer and I always end up paying hundreds of dollars in power bills every single summer from the beginning. This company is awful. I'll be reviewing them with this truth in every spot on the internet imaginable. If you see a Sunnova representative selling solar, run
Anonymous Blogger
Jan 05, 2022
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Pertaining to working there.. Its not so friendly towards African American males. It does not feel safe there. I personally worked for this establishment and leaving was one of the best decisions I could have possibly made due to their unfair practices. The company prefers Hispanic people in general. The call center also displays favoritism which makes people of African American descent feel the blunt force of the mistreatment. This is from the supervisor, managers, all the way down to the call center reps themselves.
Dawn Garcia
Jan 03, 2022
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My system took forever to be installed 5 months, they submitted the wrong plans to the County when it came to install the installer didn't show or call then showed very late in the day, with the wrong plans. The installer is from 3 hours away. The Company did not respond to my request for a owner of the company to call me. Even though my project is now up and going, I'm still waiting on the company to get back to me for compensation. Now I'm trying to get my rebate information, no one seems to know who I get it from.
Gloria Andino
Dec 24, 2021
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Dulce Rufino Feldman
Dec 19, 2021
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Richard P.
Dec 08, 2021
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I had Sunnova solar panels installed 5 years ago. Was told then that if I needed them removed and reinstalled for a new roof that the cost would be $550.00 to $600.00 which I knew then was a lie. I got a quote from one of their approved people to have the panels removed and reinstalled and it came in at $11,000.00. Even with Biden's current inflation, that is a big jump. So, I got my own quote, $6,014.00, from a reputable solar company and submitted the proper forms to Sunnova for approval. After two weeks called to check on the status and was told that it could take up to 3 months for the
Amy Pauling
Nov 17, 2021
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Stephani Davis
Nov 14, 2021
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Jeannette
Nov 13, 2021
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Pebbles Dunn
Nov 07, 2021
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I am Happy to go solar. The salesman I had was great, answered any questions and concerns I had. Loved him. Customer Service and Concierge would call frequently to make sure I knew the status of the process. Answered any questions or concerns. They were friendly, courteous, polite, and nice when they called. The men that came over to install and do other matters were very respectful. At times things appeared to be a little disorganized, as if there was a miscommunication among the staff. Overall I am satisfied, giving 4 stars only because of the disorganization from time to time but not too serious
Sam Murray
Nov 07, 2021
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After your crew spent a full day here they told me it was fully fixed, I went down to the basement where the inverters are located, only to see that they are all in trouble and not working.
I am disappointed frustrated and to be frank with you I am really sick and tired of this!
Being that you are not able to resolve this each and every time you create an service call order, only to have someone come down to my house and tell me that they will fix it next time. (which takes at least three weeks to get someone to come down). This is unacceptable!
If you really cared you would have someone come
I am disappointed frustrated and to be frank with you I am really sick and tired of this!
Being that you are not able to resolve this each and every time you create an service call order, only to have someone come down to my house and tell me that they will fix it next time. (which takes at least three weeks to get someone to come down). This is unacceptable!
If you really cared you would have someone come
Mikael M.
Oct 11, 2021
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Karen B.
Sep 29, 2021
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This company uses many contracted companies to do its work. They have absolutely horrible customer service once you sign on the dotted line. My solar panels were installed May 2021 and it is now the end of September 2021, Despite everything being submitted in a timely manner and me doing everything and submitting everything promptly. My solar panels are still showing as under installation. Absolutely the most horrible customer service. Do not use this company!!!!
K. C.
Sep 21, 2021
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Soo P.
Jun 25, 2021
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Mike S.
Mar 30, 2021
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Sunnova is the worst run company that I have ever had the displeasure of dealing with. They have terrible customer service, they do not abide by the contract, nor do they understand the details of that contract. I have received conflicting information about our account, billing, usage details of the contract and service arrangement. Basically, every time we have ever contacted their customer service, we have received differing and contradictory information. That is when you can reach them, we must call several time or post negative reviews for them to respond to you. We have never had a single
Ramin S.
Jan 06, 2021
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Let me tell you a little story about dealing with Sunnova. I purchased my first home in Los Angeles almost 7 years ago. The house came with solar panels that I was very excited about. Everything checked out and the lease for the panels carried over with the purchase of the house.
Last year I started noticing some cracking paint in my ceiling. A friend of mine mentioned that usually happened due to moisture. We don't get much rain in Los Angeles... So I went up into the attic and noticed some spots where it was noticeable water had been leaking. I noticed that all of these spots were directly
Last year I started noticing some cracking paint in my ceiling. A friend of mine mentioned that usually happened due to moisture. We don't get much rain in Los Angeles... So I went up into the attic and noticed some spots where it was noticeable water had been leaking. I noticed that all of these spots were directly
Cindi D.
Dec 31, 2020
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Wow, "Toni T." If Sunnovas labor and customer service was as quick and reliable as your generic Yelp responses are, the company wouldn't be teetering on a full scale customer rebellion.
One of the requirements for employment at Sunnova is that you lack empathy...that's the only way employees are guaranteed a decent nights sleep.
Sending my information through
resolutions.dontgiveaF@sunnova.tldr
email has already proven useless but here it is again bc I'll try anything at this point. Although, I should state that I have a lawyer retained who has everything that he
One of the requirements for employment at Sunnova is that you lack empathy...that's the only way employees are guaranteed a decent nights sleep.
Sending my information through
resolutions.dontgiveaF@sunnova.tldr
email has already proven useless but here it is again bc I'll try anything at this point. Although, I should state that I have a lawyer retained who has everything that he
