Bob's Marine

Good place for Boating needs. They go the x-tra mile to help customers & they are pet friendly & have Dog treats for the pup"s !

At a time when the word SERVICE has no meaning, Bob’s Marine has excelled in caring for the customer. Worth every penny when it is done right and in a reasonable time period. I recommend them to anyone with a boat! Great job Bill. Thank you!

Service department not taking in appointments till over 3 months from now? Unless you never use your boat, call someone else.

Bill, Thank you for your honest and timely service on our pontoon boat!
We appreciated you getting us back in immediately 3 months later to check one of the items serviced. That is great serve in my opinion. It's nice having a local marine shop and store that provides this kind of service. Thanks to John too for making the boat run better than it ever has! Much appreciated!

Worst service I have ever received. Never received correct or complete service requested. The owner never wrote anything down that I asked for him to service on my boat. Quoted me a price and service bill was $100.00 over the quoted price. I also gave him a 2nd boat to service and it took him over three weeks to perform a 3 year service and didn't do the additional worked I asked him to do. So I had to wait another 3 more days. Again never gave me a written quote. He didn't service the out drive after I had told him to do it twice over the phone. So outdated business get everything in writing before

Class a service. Prices are reasonable. Very knowledgeable group of people. I will be back there. They got us in for a dealer inspection on brand new Yamahas and my family is very thankful.

Great work. Very thorough.
Also thank you for going above and beyond to help me find a part number when I was out of the area.
I would highly recommend Bob's for any boat repair.

Dropped my motor off July 2nd 2020
For a impeller change going into the week of the 4th new it would be at least until the next week. Haven’t received a call for an update I call to a bitter receptionist.. service guy bill says haven’t even touched my motor will get to it when he can it’s now July 14th 2020 will see what the status is if you want you’re work done in a timely manner look else where.. hopefully the workman’s ship is better then the customer service here...
Do not take ur motor here just got back now oil is mixing with water !!!!

I’m so grateful to the outstanding customer service at Bob’s Marine shop they help us on the fly....we had a broken propeller and our prop was out dated and old the associate recommended a variety of propeller’s for my Mercury 120 HP and helped me with installation and explained in detailed on how to install!! I recommend this shop dealer repair store everything the most nice & upfront staff ever....We definitely will be loyal customers and keep coming back for the future thank you for giving us the VIP experience we value your business.......Mike & Erika

Bob's is my go-to marine service center. Been going to them since 1987. Have always received professional help and service from them. You just can't beat them. Thanks Bob's!

Fantastic service, fair prices, quick turnaround and they were able to schedule an appointment for a few days away when all other shops had a 1.5 month long backlog. They even left the old parts in a box in the boat so I didn't have to even ask for them back.

Great people to do business with, new motor took awhile to arrive but when it did they had it on boat quick and professional.

Walked in, looked around for help found a women , she approached me, I asked if I can have my stern drive serviced, she said she would get someone which she did. She said he will be right there, took him another five minutes to reach me awhile bullshitting with another customer. Then another customer came into the store, then the person I was waiting for started to help this customer, I was like REALLY!. He gets his tape measure and started to help this other person. I said to myself I'm out of here. Terrible customer service!

I give this place a huge hi five Bob is a very honest and knowledgeable boat mechanic. At Bob's Marina there staff is very professional and courteous to there customers.
They did an outstanding job on my boat repair. I highly recommend this place!

Wow not very friendly or helpful.. they had me on hold for 10 min. Then didn't know if they had what I needed so I just went in and no help found what I needed by myself..

This place was a nightmare, took my boat here and they kept it for about 4 months and said it needed new carbs so I bought brand new carbs and they said those were also all bad. So I went through hell returning them and got another set for 1500$ and they said those were also bad. I called bass pro and asked them what it could be and they said to check vent line to see if it's clogged. Bobs said we checked that in the very beginning and that they would check again. Yep that was it all that money for nothing. Told a friend to not go there and he did, next thing you know they broke his boat worst

One star is too many...

As anyone can see from the reviews below, Bob's has a bad reputation. I bought a boat from a guy named Jack who works there and said he did all the 'tune up' and repair work there. He said a customer came in and wanted to buy a new boat and was willing to trade in his 23' walk around for cheap so Jack bought it at a great discount. Jack said it was to be a gift for his son so Jack spared no expense to tune this boat to perfection before learning that his son was unable to keep such a large boat at home so he decided to sell it... Yeah, I know, how

Stopped by today and picked up a fuel pump for sunsetter mercruiser. Ken the parts guy was informative and helpful on installation etc...Been here half dozen times for the past 3 years with always a positive experience. That is why I have given a 5 star.

My employer bought a boat and trailer here six years ago and registered it incorrectly with the DMV. I had to deal with it this week, which involved researching this old invoice for a value assessment. The gentleman who helped me on the phone today was very helpful and patient, and got what I needed to resolve my problem. Great customer service! He did make me promise to buy five more boats from him this year - would love to try!

Love Bob's Marine!! Fast, reliable service. Bill provided great customer service and addresses customer needs. Dropped our boat off on Wednesday, got it back on Saturday. Great service, prices and customer service!! Only place we'll ever take our boat!

I first must say, the parts department know there stuff, Ken in parts was always informative as well as helpful!
As for the SERVICE DEPT. Warning Stay Away!!!! I Believe Bill runs or should I say Ruins that Dept. Lower end unit was damaged, took the boat in on 9/5, also needed the thermostats replaced and check my auxiliary oil tank. My Boat sat in their yard from the 5th until 26th. Never looked at the oil tank or the thermostats, let alone order up the lower end replacement! Bill tried to put it on my insurance company for the delay....NOT.... I've been with them for 28 years! This wasn

Look here yelpers

Bill and his service dept took on my basket case of a situation with ease honesty and a positive attitude. I bought a 40k$ north river from pop yachts in Oregon. First time out the oil filter fell off and the motor blew up. Service shop in Oregon used wrong filter....

Bottom line is if I were him I would have steered clear of this bs. I'm back on the water and happy as hell. Thanks guys couldn't have done it with out you. Look forward to having my boat serviced at Bobs in the future!

Normally, I write detailed reviews, isolating specific aspects of a business' performance and service. I write reviews in such a manner as I would hope that if a member of my family had read the review that they would receive good guidance -- whether the guidance is positive or negative.

In this case, detail is completely unnecessary. Bob's Marine fails the most fundamental test. They are unworthy of trust.

If you value customer service avoid this place. I was walking the lot to check out a boat that was posted on Craigslist and although a couple staff members noticed me, they made no effort to even acknowledge me. After 10-15 minutes i just left. Save your time and check out another dealer interested in selling boats.