Real Plumbers
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Real Plumbers
Real Plumbers has been serving the Washington D.C. Metropolitan area, offering a variety of quality services, since 1987. Washington, D.C. plumbing company and HVAC industry experts you can call on us for installation, maintenance, repair work, replacement and more. Don't let the name fool you, we are about so much more than just superior quality plumbing services.

We also specialize in heating, cooling and even remodeling, for tasks such as Americans With Disabilities Act (ADA) fixtures and aging in place fixtures. You can feel confident that our Washington D.C. plumbers and HVAC technicians have the training, experience, knowledge and skills required to provide service excellence.
Services
What makes one Washington D.C. plumber or HVAC technician better suited for a job than another? It's about integrity, quality and an all around commitment to customer satisfaction. Which is why the Real Plumbers team has been the local leading service provider for these types of services, for 30 years now.
REAL PLUMBERS is a well-established firm, providing Plumbing, Heating and Air Conditioning Services to our Customers throughout the Washington D.C. Metropolitan Area. Real Plumbers provides our Customers with 5-Star Customer Service! In order to do this, we need 5-Star Plumbing and HVAC technicians for service, repairs and installations.
Our team of plumbing professionals here at Real Plumbers were recently given the opportunity to showcase our skills by performing a water pipe repair service for one of our clients at Woodhollow Terr. Our plumbing field supervisor Robert was called to Archibald apartment complex on 39th street in NW Washington D.C. for a stopped up drain line that had flooded the basement.
Real Plumbers provides the Washington, D.C. Metro and surrounding areas of Maryland and Virginia with a wide range of plumbing, heating and air conditioning services. From commercial drain cleaning to residential heating repairs, our Washington, D.C. plumbers and HVAC specialists are delighted to provide our customers with the finest plumbing, heating and air conditioning services available in the area.
Then I heard YOU, a voice I trust, doing an ad for Real Plumbers. So I called them and they sent someone right over. Their technician arrived exactly when they said he would, and diagnosed the problem as a bad condenser and a blown fuse on the outside heat pump. And the thermostat that wasn't working?
Reviews (18)
Michaelle Wilson
Michaelle Wilson
Dec 28, 2021
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Critical: Professionalism, Responsiveness
Despite explaining the details of the condo monthly water shut-off policy when making the appt AND on a subsequent phone call, poor communication within the company resulted in them sending out two employees who were not prepared to do the work. Wasted my time. NOT recommended.
Bradley Garrett
Bradley Garrett
Dec 26, 2021
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Professional, courteous and focused. Kevin knew exactly how to correctly remove an over-sized old heater
Service: Heating maintenance
Kheather Harley
Kheather Harley
Dec 19, 2021
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Positive: Professionalism, Punctuality, Responsiveness
James the technician was very professional. He was very efficient in pinpointing the issues concerning the plumbing. I highly recommend him. Thank you.
Services: Heating system repair, Pipe repair
Millie Brown
Millie Brown
Dec 07, 2021
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The service man was courteous and very knowledgeable. He helped me walk through decisions about installing a new gas line in my home. I'm very happy with the service that he provided me. If asked, I would highly recommend your company.
Donna Benston
Donna Benston
Nov 23, 2021
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I am very satisfied with the service and work done by Robert W. of Real Plumbers. He assessed what needed to be done, gave us the information needed in order to pinpoint the leak to minimize the digging through the floor, repaired the leaking pipe, repaired my floor, and cleaned up the work area afterwards. They arranged for the inspection afterwards. He and Real Plumbers made a difficult situation easier. I would not hesitate to recommed them to everyone.
Sharon R.
Sharon R.
Nov 20, 2021
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This company used to be a excellent company, HOWEVER, things have changed. I paid for a service contract $600. They called me endlessly for to make an appointment with them, then when the service person came he looked very unprofessional and untidy to the point were he appeared to be a day laborer. Just awful. They charged me $99 dollars for a diagnosis took pictures of my HVAC system never said they could fix my problem. They never sent me a written diagnosis or invoice. I did call them for those request never heard from them again, money scammers. This company changed hands it is now Warner Super
Safiatou Cisse
Safiatou Cisse
Nov 05, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Eric was very professional and knowledgeable. I am glad I called REAL PLUMBERS. I will definitely refer to friends and family.
Alice J.
Alice J.
Sep 07, 2021
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Paid $400 to make the problem worse. They misdiagnosed what was making my dishwasher leak: they should have replaced the inlet valve instead of the hose. Even my handyman diagnosed the problem from just a couple photos, but I trusted the plumbers to do their own job better, especially since they were looking at the problem in person.

They also horribly scratched up my hardwood floor (I've just attached 1 example).

Not quite 1-star because service was friendly and responsive--till I started asking for a discount.
Janice Hunter
Janice Hunter
Sep 03, 2021
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Real Plumbers (RP) has been our “go to” plumber for years. Today Eric repaired an outside hose bib that had broken causing water to spill into the house. RP responded quickly to my request for service through their website. Eric arrived on time, explained the work that needed to be done, and worked with care & efficiency. He was courteous, friendly and professional. He worked neatly & cleaned up before leaving our home. Thank you again, RP.
Roxanne Lindsey
Roxanne Lindsey
Aug 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was really impressed. Guy was really great, he respond to the call quickly helped me by contacting the finance department to get me a water heater within my buget and had my new water heater installed by 2:35. My appointment window was from 10:00 to 2:00. I will definitely use them again if needed. It was a great experience.
Service: Boiler repair
Deb Leer
Deb Leer
Jun 05, 2021
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We highly recommend REAL Plumbers! We had a major pipe break in the cement slab of our ranch style house. It was a massive job which required jackhammering the cement inside the house to access the pipe. When we called Real Plumbers Robert came to the house right away to assess the problem. Since they couldn't physically see where the pipe was broken Jason had to come back to the house with a special piece of equipment to try and locate the general vicinity of the break. A few days later, Robert and Cory showed up to begin the HUGE task of jackhammering, manually digging, and removing many buckets
Jean B.
Jean B.
May 05, 2019
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If I could give this company zero stars I would. We used Real Plumbers to install a tankless hot water heater and a larger gas line to accommodate the heater. Within the first month, we had three gas leaks. In addition, the initial installation failed inspection by DCRA. Over the past year, Real Plumbers has to come out again because they improperly installed the ventilation for the heater causing the hot water heater to shutdown. This evening we had to have Washington Gas come to our home to turn off the gas. During Washington Gas's inspection, we discovered that instead of using silicone
Daniel P.
Daniel P.
May 03, 2019
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He ruined my cabinet with caulk and water stains, ruined a towel with caulk, didn't clean up, and demanded payment in full although he couldn't repair my pipe. I offered to pay for the service call and pay the balance if he found the part (he said he's never seen that part before) but he refused to leave until I paid in full. That was nine days ago. I haven't heard from them since. My sink is unusable. They haven't returned my phone call or email. I've been swindled out of $700.
M. S.
M. S.
Nov 22, 2018
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Real Plumbers sent two of their employees to my home to do an estimate for a piping issue relating to my furnace. One of these individuals as it turns out is a white supremacist and possible white supremacist militia member. Based on the very large tattoos on this mans forearm (three per cent and another Aryan Brotherhood) I did a search of the description of the tattoos being aware of some of these very specific types of markings. I cannot believe Real Plumbers would send these types of people into a customer's home. This is neither professional nor safe situation for customers or potential
R. R.
R. R.
May 04, 2017
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Please be cautious of this company. This review is regarding replacement of faucet and hose for my kitchen sink. I ordered the part from Moen and called Real Plumbers to install the part for back in November 2016. I chose them over Michael & Son because of pricing and the fact that I have used this company in the past. However, I stopped because they started charging for service call backs. The plumber installed the new faucet, but shortly there after I noticed that it was leaking. Real Plumbers sent out a new plumber who looked at the faucet (mind you Real Plumbers wanted to charge me
A. D.
A. D.
Apr 05, 2016
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I had Real Plumbers install a new HVAC and replace my food disposal. The team came out on time and completed all work in one day. I had a few issues with the finished product, and I brought them up with the supervision team. David, the owner, responded and took care of all the outstanding issues in a professional and timely manner. David is a true professional and runs a tight shop to ensure the team delivers the work as promised. I would highly recommend Real Plumbers as they will go above and beyond to provide the highest level of customer service! Job well done!!!
M. R. H.
M. R. H.
Feb 26, 2016
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Real Plumbers has cancelled on me three times in a row. The first time, I had a scheduled appointment for preventative maintenance and they called and said the technician was given the day off and they did not have a back up. The second time, which was a reschedule, they cancelled 15 minutes into the four hour window because the inch of snow that had fallen was apparently too dangerous to drive in. The third time, which was the second reschedule, they just didn't show up at all. If I could give zero stars, I would.
Don S.
Don S.
Dec 09, 2015
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I had a small pinhole leak in a supply line going to a shower. The "real plummer" applied some solder, and without checking to see if the problem had been fixed, (by simply turning on the water) abruptly packed up his tools and headed out. He didn't care enough to see if it was still leaking. After running the water for less than 4 minutes, the leak reappeared before the repairman left, as he did not completely cover the hole. He reluctantly said he would "give it another shot", and ended up fixing the problem. The guy was so eager to get my money, it was obvious that