In 1968, Capital City Appliance Service, Inc. was founded by the Brownfield brothers. The two-man operation sold used appliances and parts and ran service calls at their East Fifth Avenue location. The following year, the company moved to West Third Avenue in Grandview, where they remained for 29 years.
After that building was sold, the family business moved to Fisher Road on Columbus' West Side in 1998. What began as a small family operation grew to what is now a 35 employee company. Our largest growth happened when our current company president joined the team in 2001. In 2008, company founder Jim Brownfield passed away.
After that building was sold, the family business moved to Fisher Road on Columbus' West Side in 1998. What began as a small family operation grew to what is now a 35 employee company. Our largest growth happened when our current company president joined the team in 2001. In 2008, company founder Jim Brownfield passed away.
Services
We're Ohio's leader for residential appliance repair for refrigerators, ovens, ranges, dishwashers, ice makers, washers, dryers, and more. Isn't it funny that we don't realize how much we rely on our appliances until they stop working? At Capital City Appliance Service, we know the frustration that results from broken-down appliances, which is why we're here to make sure your appliances are working well.
When you are seeking the advice and service of knowledgeable technicians, let Capital City Appliance Service, Inc. be the team you trust. With more than 40 years in the industry, our company can handle just about any appliance service you require and we'll do it at a price you'll be happy with. No two customers are alike.
With the accessibility of modern technology, most homeowners today now own a washing and drying unit and use it on a regular basis. They're convenient and save you from hours of manual labor - a convenience you may take for granted until it breaks down and leaves you with an overwhelming problem.
Rather than allowing your dirty laundry to pile up, call the washer and dryer repair Columbus experts at Capital City Appliance Service to quickly evaluate and address the issue.If your washing or drying unit has gone out of commission, don't replace it until you consult with us. Repairs are generally more affordable than complete replacements.
Rather than allowing your dirty laundry to pile up, call the washer and dryer repair Columbus experts at Capital City Appliance Service to quickly evaluate and address the issue.If your washing or drying unit has gone out of commission, don't replace it until you consult with us. Repairs are generally more affordable than complete replacements.
Have you ever considered how much refrigerators do to protect your family's health? They keep your food within a safe temperature zone so it's safe to eat when you're ready for it. Can you imagine life without a refrigerator? Having to buy food every day because there's no way to preserve it for the next day would be an extreme inconvenience.
Freezers offer similar conveniences and advantages as your refrigerator. They allow you to keep food for prolonged periods of time, prepare meals ahead of time, build a food storage and more. When they stay within the correct temperature range, zero degrees Fahrenheit or below, they thwart the growth of bacteria and allow you to save excess food.
Reviews (11)
Brian Miller
Dec 24, 2021
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Erica Nelson
Oct 31, 2021
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Randy, the repairman has come out twice due to my ice maker not working. Randy did not have the good sense to check and see if the dispenser wasn’t working properly the first and second visit. My 19 year old daughter had to prompt him to check the dispenser. Randy spent a whole 20 seconds diagnosing to tell me the motor isn’t working. I feel had that this company has taken over $130 dollars for this type of service. I complained to management and the complaint had also fallen on deaf ears. If you don’t want to be frustrated with poor customer service and workers with mediocre skills. Please
Terri Berry
Oct 31, 2021
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Critical: Professionalism
Got this company name as a referral from a colleague to have my refrigerator checked for pending issue. Couldn't even get pass Nikki who took my initial call - not an ounce of customer service skill from this person - didn't answer my question...sounded more like a tired script. No thank you!
Got this company name as a referral from a colleague to have my refrigerator checked for pending issue. Couldn't even get pass Nikki who took my initial call - not an ounce of customer service skill from this person - didn't answer my question...sounded more like a tired script. No thank you!
Skrotey McJohnson
Oct 04, 2021
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Moved into a brand new home, my fridge isn't working properly. Whirlpool sends these clowns to service my appliance. The tech tells me he can't fix it because the line is frozen and I need to thaw it out for a few hours. As soon as he leaves, the fridge makes one tray of ice then not again. I thaw out the fridge, at great expense as I have a family of 5 and we don't own more than 1 cooler. I thawed the fridge, and called back for service again because that didn't work. Whirlpool scheduled the appointment for the next Monday. I got a text from capital city that they only make service calls on Tuesday
Andrew Onderko
Sep 01, 2021
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Destiny Pretty Pressed
Aug 27, 2021
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Stephanie Adkins
Aug 04, 2021
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Bad customer service. I was told my washer would be delivered and hooked up in two weeks and I was put on the schedule. Then my washer for delivered by the warranty company so I called them and they told me I would have to wait another 15 days for it to be hooked up. I had been without a washer for 2 months! And I was told I was on the schedule… 2 weeks prior to that! my broke washer had been sitting in my apartment for 2 months full of water, black mold had developed along with gnats and Jill told me basically so what I had to wait another 15 days. I asked her to speak with her manager
Jason Frabott
Jul 20, 2021
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I called & made an appointment for after 4pm. I was called on the day of the appointment at 1pm, & was told that he could be at my house in 20 minutes. I told him that I was at work, & couldn’t make it, he said sorry. I then talked to a manager when I got home, & she told me the same thing. They can’t guarantee me a time, only a three hour window! Really?! How does this company stay in business?! It boggles my mind! The customer is always right! A business should cater to the customer, not the other way around!
Joy Brazil Stachura
Jul 07, 2021
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Matt Woods
May 07, 2021
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Scheduled an appointment for 2pm to 5pm.... they called and said they would be early, my wife stated they could not come until 2pm, they were rude and said ok, then went ahead showed up at 1:15pm.... was rude to my wife when she said they couldn’t be their and fix our washer until 2 as she had previously stated due to our schedule...she had to… leave immediately to get the kids from school... they were rude again slammed there doors and left without calling/communicating... we left early from work so this could be done from 2-5 per their schedule... called to see if they were returning
Jaarica Rochelle
Dec 22, 2020
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Their customer service is less than stellar keeping it mildly. They were contacted per my washer and dryer warranty and refused to do the work because they stated that I was using the washer fir commercial use. When I told them I could provide receipts of the fallacy of that statement, they refused to take them and then sent me a bill for $85 which… I refuse to pay. I have a warranty!! I am not using my unit for commercial use and have receipts to prove as much. To send something to my credit bureau because you refuse to do the work is just extremely unprofessional to me. When called several
