Find a Member Appreciation Day at a branch near you for free gourmet espresso drinks, coffee, hot chocolate, spiced apple cider, and spiced caramel cider. Open an account with early direct deposit to get your money to you up to 3 days sooner than your regularly scheduled payments.' On any year vehicle, refinance from elsewhere and we'll take 1.00% APR off your existing rate down to our floor of 2.24% APR.
We want to put you in the driver's seat of your car loan. Find reduced rates as low as 2.24% APR, or take 1.00% APR off your existing rate from another lender on any year vehicle down to our floor of 2.24% APR when you refinance. Early direct deposits may be available to you up to 3 days earlier, however, we are dependent on the timing of your payer's payment and therefore you may not always see your direct deposits arrive early.
We want to put you in the driver's seat of your car loan. Find reduced rates as low as 2.24% APR, or take 1.00% APR off your existing rate from another lender on any year vehicle down to our floor of 2.24% APR when you refinance. Early direct deposits may be available to you up to 3 days earlier, however, we are dependent on the timing of your payer's payment and therefore you may not always see your direct deposits arrive early.
Services
Our Home Loans Team has the local knowledge and one-on-one guidance you need to reach your home ownership goals. Connect with a Loan Officer to find the mortgage solution that works best for you. The best part about my job is helping people with their finances and finding solutions that best fit their needs.
Columbia Credit Union is a community-minded financial cooperative that's been serving the residents and businesses of the greater Vancouver and Portland areas since 1952. Columbia Credit Union is a community-minded financial cooperative that's been serving the residents and businesses of the greater Vancouver and Portland areas for more than 65 years.
Free of monthly fees, high in rewards, and made for dividends-Columbia CU has the right checking account for whatever you're looking for. Each month, earn 1.00% APY* on balances up to $25,000 and receive up to $25 in nationwide ATM fee rebates each month in 3 easy steps. Make at least 15 purchases using a combination of your Columbia CU debit card(s) and credit card(s).
Earn high dividends on your money by planting them in a Certificate Account for a fixed term. No monthly fee if under age 19, an additional deposit or loan under same tax ID, or minimum balance of $300; otherwise $3. Columbia will round purchases up to the next dollar and automatically transfer the difference into your Regular Savings account.
Pay people, deposit checks, and track your financial goals from your computer or mobile device. External Transfers - Set up one-time and recurring transfers between your Columbia CU account and accounts you hold elsewhere. Popmoney - Send, request, and receive money electronically with the recipient's email address or phone number.
Reviews (21)
Kristen B.
Jan 08, 2022
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I have had nothing but issues with this bank, first I lost my job 15 weeks without unemployment and then got CoVid, was unable to fix my account, absolutely NO empathy at all and they would not work with me in the least, cold, rude and corrupt. I would never ever treat another human being like they did, and I bet if I walk in with my 100,000.00 investment they would think differently. Won't be giving them that business.
John G.
Jun 18, 2021
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Ali B.
Feb 19, 2021
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I opened a business checking account but currently do not have access to online bill pay. It's 2021, what banking institution does not make online bill pay easy? Their app is also trash, for lack of a better word. Pretty much as it stands, having a bank account at CU has been virtually useless. I suggest taking your business elsewhere. I plan on closing the account and going elsewhere and what a hassle this has been.
Cynthia Olivier
Dec 16, 2020
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Emerald W.
Dec 08, 2020
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My debit card number was used in a large unauthorized purchase, I can't get a hold of the bank! None of the after hours numbers work, they just ring one and then silence. This it the opposite of how you expect this situation to go. With banks in the pass there is always a 24/7 number to call to cancel a card. I don't think I will continue to use this credit union. Shame on them.
Debra S.
Dec 05, 2020
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I am posting this for my brother. He financed his truck through this outfit in 2017. Monthly truck payment was eft from his checking account each month. Monthly Insurance payment to Farmers insurance the same. EFT. Like clockwork. Then one day the truck payment isn't deducted. He calls to find out why, and they inform him they are repossessing it for none payment of insurance premiums. Farmers called CCU but it still took 2 months to get the issue straightened out on the credit unions end. Meanwhile he made one payment on line. He also had the new monthly EFT increased by $50.00/month, to
Penny Holper
Dec 04, 2020
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ABSOLUTELY HORRIBLE BUSINESS!!
Was told everything I wanted to hear to land me as a customer. (Closes in 45-60 days, during covid,etc.)
It took over 90 days, everytime I thought all the paperwork was completed on THEIR end, I was told another real quick thing needed to be signed. Then crickets for 2 weeks. Would not answer calls or texts within a timely fashion.
Battled this for over 3 months. Every time I asked why it's taking so long I kept getting the same excuses "understaffed, covid19, refinance boom." Even though when I inquired about the loan in APRIL 24th. (during the pandemic) I was
Was told everything I wanted to hear to land me as a customer. (Closes in 45-60 days, during covid,etc.)
It took over 90 days, everytime I thought all the paperwork was completed on THEIR end, I was told another real quick thing needed to be signed. Then crickets for 2 weeks. Would not answer calls or texts within a timely fashion.
Battled this for over 3 months. Every time I asked why it's taking so long I kept getting the same excuses "understaffed, covid19, refinance boom." Even though when I inquired about the loan in APRIL 24th. (during the pandemic) I was
Richard T.
Nov 29, 2020
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Opened a acct with 6500 went to do my very first transaction with a little 250 spiff check from work . the atm took check did not give me a receipt , didnt not put money in my acct but on the screen said "can not return check" so monday morning i have to loose more money taken time off work to close the acct at this incompetent bank . then either have them return my property , or my money or go straight to clark co. Court house and file a small claims suit to get my money . ridiculous 1st transaction wonder if ill even get my 6500 i opened this incompetent acct with?????
Kerry M.
Nov 12, 2020
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Aaron R.
Oct 10, 2020
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I have a huge issue with being charged an extra $10 a month to pay my bill online through my bank with an Electronic Funds Transfer (ETF). This is the only bill in my life that has asked me to do this. If I would have known I would have got my loan elsewhere.
I left messages with someone because they sent me to voicemail, during business hours, and they did not get back to me, three times.
These are outrageous mishaps and I encourage no one to do business with Columbia Credit Union.
I left messages with someone because they sent me to voicemail, during business hours, and they did not get back to me, three times.
These are outrageous mishaps and I encourage no one to do business with Columbia Credit Union.
Ian Vidovic
Aug 19, 2020
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Larry J. H.
Jun 12, 2020
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Annette L.
May 30, 2020
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If there was a minus star that would be my rating. Dealing with Columbia Credit Union is the worst experience we've had in years. Their computer, billing and customer service system is antiquated, they don't send statements, they don't call, text or email. We have a car loan with them that we cosigned on. Every payment was made on time for 18 months. They offered a month extension December, we accepted. However we went ahead and made a payment and they also took a payment from a bank account. Then they reversed the payments, added the $30 service fee, and late charge. Then
Royal Royalty
Nov 15, 2019
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Joseph Hampton
Aug 30, 2019
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Anna O.
Jun 04, 2019
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Literally am so frustrated with this bank. All I want to do is pay for my international fees for school and every time I call and walk in to let them know about this transaction I always get my card declined when I try. There is a lack of communication and every time this happens I have to go in twice and literally make the transaction at the bank. This is just unacceptable and very inconvenient.
Chris A.
Aug 17, 2018
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I have been with Columbia credit Union for many many years and have been very happy with them until now. I am currently struggling with finances due to cut hours at work. I had 3 small automatic payments scheduled today and also had my direct deposit scheduled for today. The automatic payments were processed before the deposit leaving me with 3 overdraft fees. I called them to all of there was anything they could do and they told me maybe I should not do automatic payments anymore.... Seriously?!? Very disappointed especially considering how many people I have recommended them to. Bottom line
Richard M.
Jul 19, 2018
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This branch has wonderful customer service! When we arrived the tellers greeted us, even though they were busy with customers. We wanted to open new accounts but hadn't made an appointment. Kelly immediately offered to help us and made us feel welcome as Oregon transplants to the area. She gave us a concise overview of the services we could
access and completed the paperwork quickly. We appreciated her warm introduction to CCU!
access and completed the paperwork quickly. We appreciated her warm introduction to CCU!
Jesse & Justine R.
Feb 04, 2018
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I will never recommend nor will I ever use Columbia Credit Union again in the future. It is very unfortunate as well because we had a fairly good experience with them up to this point.
Our first bad experience came when my husband and I were looking to refinance our home. We worked a young mortgage consultant, who didn't really take his time with us (our information contained multiple typos) and went for the maximum amount that he thought we should. Upon not qualifying for that amount, that was it. It was a brief conversation and the agent had no further interest in working with us further
Our first bad experience came when my husband and I were looking to refinance our home. We worked a young mortgage consultant, who didn't really take his time with us (our information contained multiple typos) and went for the maximum amount that he thought we should. Upon not qualifying for that amount, that was it. It was a brief conversation and the agent had no further interest in working with us further
Dushyant S.
Oct 10, 2017
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Worst experience with a Credit Union. Usually the credit unions are pretty good as they are flexible. Their communication is non-existent. You cannot pay the loan back online. They only communicate through paper mail which takes about 2 business weeks to reach. They do not send you statements. Their systems are not even updated with the current information.
To top it all, when the customer calls in they are not at all cordial and mostly rude. It takes forever to get an information or some work done. I would not advise to do any business with them.
To top it all, when the customer calls in they are not at all cordial and mostly rude. It takes forever to get an information or some work done. I would not advise to do any business with them.
Nikki Bisconer Driving
Aug 24, 2017
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