We provide washer, dryer, dishwasher, ovens, stove top, refrigerator, disposer and microwave repair. They diagnosed the problem with my dryer in about 10 seconds, had the part on hand, installed it, cleaned up and were finished before I could barely finish eating my reheated pizza, lol. Simply outstanding, thanks again guys!
They come out quickly (sometimes same day, or at least within 24 hours), they fix the problem quickly without any hassle to me, and their prices are very fair. They've never charged me any price that I wasn't completely comfortable with. Always a job well done. The whole process, from booking the appointment to them finishing it, was pleasant and professional.
They come out quickly (sometimes same day, or at least within 24 hours), they fix the problem quickly without any hassle to me, and their prices are very fair. They've never charged me any price that I wasn't completely comfortable with. Always a job well done. The whole process, from booking the appointment to them finishing it, was pleasant and professional.
Reviews (13)
Bryan R.
Dec 17, 2021
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Pretty disappointed in their service and lack of communication. I had a pretty minor fix for an ice machine. The closest site visit was about 8 days from my initial call. The technician came to the house, said he didn't have the parts, and would call me. I never received a call and had to keep asking. 5 days after the initial failed site visit, I had to remind them to let me know (twice) what the status was on the parts. 11 days from the initial call and no repair or communication.
Steve I.
Nov 13, 2021
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Alan I.
Nov 02, 2021
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I reached out to the Fix It Guy this week regarding our Bosch dishwasher. The door on the dishwasher would not close. Bobby starts to triage the problem over the phone. He coaches me on a potential repair over the phone. He encourages me to repair my dishwasher, with his guidance.
His solution worked, there was no charge for his time a or guidance. That's correct: he diagnosed my problem, walked me through a fix and there was NO CHARGE for his time and expertise. Not sure what else I can say.
His solution worked, there was no charge for his time a or guidance. That's correct: he diagnosed my problem, walked me through a fix and there was NO CHARGE for his time and expertise. Not sure what else I can say.
Felipe C.
Oct 05, 2021
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Mary D.
Sep 02, 2021
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I needed help with a broken dryer and was worried a repairman would be unreasonably expensive. They sent a guy out who was super helpful and explained exactly what was wrong. He fixed it promptly, it was reasonably priced, they had great communication, and he was very respectful of COVID, wearing a mask and putting on shoe protectors when he walked through my house. I know in the future I'll be calling them!
Monica D.
Aug 19, 2021
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Would have given them zero starts if possible. Be warned: they DON'T OFFER EMERGENCY REPAIRS. This information is not on their web page. I waited around for hours before they gave an appointment date by text. I did describe the problem on initial contact. Seems like they didn't pay much attention to that.
Gotta wonder - if they can't read a text for info, can they do a good job repairing complicated stuff?
Gotta wonder - if they can't read a text for info, can they do a good job repairing complicated stuff?
Liz M.
Aug 15, 2021
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Regan C.
Jul 01, 2021
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I called about an issue with my dishwasher. They called me back quickly and asked for photos. Within 5 min, they sent me links to the pieces I needed to buy, walked me step by step through the install and told me I didn't need them to come out. Great service with no expectation of payment. I will 100% be calling again when I need appliance repair!
Denis Girard
Jun 23, 2021
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Peter Y.
May 17, 2021
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We got a quote from Fix-It guy in fixing an appliance, and it was way over $500. They said two men were needed for the job and their labor charge was $400. The owner of the company was in the house when they gave us a quote, and he gave us the exact reason why they needed two men for the job. It was because the appliance needed to be taken out completely because it was only accessible from the back of the appliance and at least two people are needed to do it safely.
We had to pay $85 to even get a quote from Fix-It Guy. However, since the quote was higher than our expectation, we got another quote
We had to pay $85 to even get a quote from Fix-It Guy. However, since the quote was higher than our expectation, we got another quote
Anne S.
Apr 13, 2021
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Finally getting around to reviewing this business. Mixed feelings. They came to fix my old stackable unit because of a horrible squeal on spin cycle. I paid for new belt and service. As soon as I did my first load, it happened again. Called them back. They changed out something else and left. Happened again. Called them back a third time. I think it was fixed but I closed on my home and left them the receipts in case it happened again.
Patricio T.
Feb 23, 2021
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Justin came at the early part of the allotted time window and was friendly and professional. He was able to diagnosis and repair my dishwasher (which was not draining) in about an hour. He was transparent and honest when diagnosing the issue. He tested to make sure everything worked properly after the issue was repaired. He wore a mask the entire time (this repair happened during covid), kept the workspace area clean, and explained the costs and labor warranty coverage clearly. I will definitely use this company again for any future appliance issues I have.
Torrey C.
Dec 04, 2020
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I have used these guys several times over the last few years. They always gave great service and even better advice. It is important to mention that every one that I spoke with or came in my home were not only professional but very personable. Having a major appliance broken is a major pain. Having good people to guide you through the repair or replacement makes it feel a lot better.
I didn't keep any names but I appreciate all of the crew that has come through in the past few years. Thank you.
I didn't keep any names but I appreciate all of the crew that has come through in the past few years. Thank you.
