Total Concept Property Management
Call now
Call now
Website
Call
Total Concept Property Management
Total Concept is locally owned and operated. Since we make our home right here in the Mount Washington Valley, we naturally know how to provide for your local property. Melissa LaRoche, Manager of Total Concept, has significant experience in the management of both residential and commercial properties.

She brings with her the wherewithal of years of experience in property management. Phil LaRoche, Member of Total Concept, has over 35 years experience in the construction and property management industry and once was even directly responsible for the oversight management of over 28 million square feet of commercial property.
Services
Total Concept is our full service approach to property management. Designed specifically with the absentee Owner in mind, Total Concept provides you with the peace of mind that your property is being looked after by someone who will look after your residential property as if it were our own. At Total Concept, we take pride in tailoring our services to your specific needs.
Dear TCOC Team, with the sale of the Haines Hill property, we have completed the real estate liquidation, (16 Multi-Family Properties). We joined up with you last February, and you jumped in to the deep end of the pool straight away. Your team has done an admiral job coping with the intricacies and idiosyncrasies of the estate properties.
Reviews (7)
Lotus Lava
Lotus Lava
Feb 02, 2020
Report
Phil and Melissa are such wonderful people who truly care about the area. They are easy to talk to and will help you find the best rental.
Daniel Beckwith
Daniel Beckwith
Jan 15, 2020
Report
Phil is a very rude and unprofessional individual. I believe he was actually discriminatory towards us due to age as well as trying to extract more money to sweeten the deal for the home owner even though we had all the legal paperwork necessary to verify our finances. He took an unnecessary long time to get back to us, a month, and then took too long to process the paperwork only to come back with unreasonable requests as well as insults to our business despite the fact that he himself has a similar protocol in his own business. we are very dissatisfied with his lack of professionalism.
Edward Chapman
Edward Chapman
Dec 12, 2019
Report
Hardworking, honest team of people. I can't recommend Phil and his team highly enough. Thank you for everything you've done to help me with my homes.
Good Dawg Adventures
Good Dawg Adventures
Oct 26, 2019
Report
Friendly , caring ppl...you'll be happy you did business with this company
Ryan Albarelli
Ryan Albarelli
Dec 26, 2017
Report
Tried to rent the "In the Pines" property from this guy. He tried to add fees for not starting/ending my 7-night stay on a Saturday, as well as claiming my 7-night stay broke up 3 full weeks of rentals (if you're thinking this is impossible, you're correct). These fees were not in any listing and not in his published terms of service. When I called him out on this and offered to add an 8th night instead, he refused to work with me and accused me of insulting him. His right to do so, but the property owner suffers, as this is a property with <50% occupancy in peak months.
Zachary Tresp
Zachary Tresp
Jun 30, 2017
Report
Total Concept really means total concept. From start to finish on any project, rental, or conversation they are on top of their game and really give you piece of mind for your rental and a personal touch in all their operations.
Rj Berry
Rj Berry
Jan 12, 2017
Report
Wonderful friendly service, Phil is easy to work with and his crew are fast, efficient and they clean up when finished with projects. They are an honest company. TCPM gives me peace of mind taking care of my Summer home while I am away. I HIGHLY recommend this great company!