Do you care how your IT provider operates? You should. At Ashton, we don't serve technology. We serve the people who rely on it. HOW MATTERS. We want to understand everything that's important to you, including where you want your business to go. Maybe you want to know everything about your network, maybe you never want to think about it.
Whatever your priorities, we make them ours, too. We believe in empathetic, people-first service. There are no tech certifications for that. Get to know our unique brand of professional. In addition to technical prowess, you might find a musician, a coach, and a race car driver.
Whatever your priorities, we make them ours, too. We believe in empathetic, people-first service. There are no tech certifications for that. Get to know our unique brand of professional. In addition to technical prowess, you might find a musician, a coach, and a race car driver.
Services
Shortly after graduating from The College of Wooster, Jim Millican went to work for a small IT service provider in a sales and marketing position. In that job, he found that working on the technology was way more fun than selling it. And he struck out on his own. A graduate of The College of Wooster, Travis studied International Relations, Spanish and economics.
We don't think of ourselves as "geeks." We're problem solvers whose IT skills are matched only by our business acumen. We believe in a customer-service focus that prevents most problems, quickly solves the rest and - most important - positions you for long-term growth. We hire for attitude as well as aptitude, and we believe that our people skills are unrivaled in the industry.
With Ashton you get a team of professionals with differing backgrounds and expertise who consult with each other constantly to ensure the best service to every client in every situation. That's why our service level agreement - response to support requests within one business hour, resolution within eight - is a market leader.
Ashton Technology Solutions offers managed and co-managed IT services, data security, IT project management, strategic consulting and other technology assistance. But our most important service, the foundation of everything we do, is anticipating the coming challenges as effectively as we address the present ones.
Flat-rate IT lets you budget confidently. Our Complete Plan offers full services at a fixed monthly rate, period. Our Guard Plan involves a monthly fee and a discounted hourly rate if you ever require services outside the plan terms. We also offer co-managed services for clients with in-house IT. Your team can remain focused on day-to-day operations, while our team monitors your network, shores up weak points and keeps up with emerging threats.
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Eric Kiehn
Jun 24, 2019
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