Apex Appliance, Inc. has been trusted by West Michigan homeowners ever since it was founded in 1921. For over 100 years, we've offered major appliance repair in Grand Rapids, MI, and surrounding areas. We also sell appliance parts backed by a 90-day manufacturer's warranty. It's always inconvenient when a major household appliance breaks down.
That's why we send someone out to your house as soon as possible. It's always our goal to diagnose and repair household appliances in a timely manner so you're not inconvenienced for long. You can trust us to be courteous while working in your home. Once we diagnose the problem, we'll explain it in laymen's terms and help you figure out your next steps.
That's why we send someone out to your house as soon as possible. It's always our goal to diagnose and repair household appliances in a timely manner so you're not inconvenienced for long. You can trust us to be courteous while working in your home. Once we diagnose the problem, we'll explain it in laymen's terms and help you figure out your next steps.
Services
Apex Appliance, Inc. offers appliance repair in Grand Rapids, MI, and surrounding areas. We also sell major appliance parts for brands like General Electric, Maytag, KitchenAid, and Whirlpool. Apex Appliance was founded in 1921. For over 100 years, we've helped homeowners maintain and extend the lives of their major appliances.
When an appliance breaks, don't waste money on an expensive replacement without first exhausting all of your options. Many issues that appliances encounter over the years can be easily fixed by our skilled appliance repair experts. We service most common household brands for your convenience, so if you suspect your appliance is broken, give us a call.
Need a specific part to repair your major appliance? Our appliance repair experts would be more than happy to help you find the parts you need for your project. We carry a comprehensive inventory of appliance parts for most makes and models. Some of the brands we carry include GE, Maytag, KitchenAid, and Whirlpool.
Reviews (9)
Karen Van Ess
Aug 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I recently had my dyer repaired, I called on Monday they had someone our Monday afternoon. A part had to be ordered they contacted me within 2 days and returned to install the part. Everyone I dealt with was so nice and very accommodating. I would highly recommend Apex Appliance for your repair needs.
Service: Repair dryer
I recently had my dyer repaired, I called on Monday they had someone our Monday afternoon. A part had to be ordered they contacted me within 2 days and returned to install the part. Everyone I dealt with was so nice and very accommodating. I would highly recommend Apex Appliance for your repair needs.
Service: Repair dryer
Brian Jones
Jul 15, 2021
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I had apex out for a repair of my Maytag washer. First of all they showed up late. Their guy was at my house for about 10-15minutes. He then told me that the transmission( commonly called the gearcase) was broken and it would cost $800-$900 to fix. I directly asked him if it was the motor as it was under warranty and he said no. I called another appliance company and it turned out that is was the motor and only cost $96 to fix. They are only interested in getting you $77 quote few.
Deirdre Honner
Jun 01, 2021
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Our dishwasher quit working and having used Apex several years ago, I called them to schedule someone to come out and look at it. They had someone available within two days. James came out, quickly diagnosed the problem, purchased the replacement needed and let us know we would have it in a week. Just as he said, the office called, said the part was in and James was back the next morning to complete the repair.
James was wonderful - fully masked, organized and incredibly helpful! We highly recommend Apex!
James was wonderful - fully masked, organized and incredibly helpful! We highly recommend Apex!
Josh B.
May 20, 2021
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If I could give 0 stars I would. Horrible communication not only with me but also within their buisness. Took twice as long to fix than I was promised. Got it back to my house after they "fixed" it and checked all the seals, 2nd cycle the machine leaked and it filled my kitchen with water. They charged me AGAIN to come out and look at the machine they just serviced, and found "nothing wrong". All around a HORRIBLE EXPERIENCE!
DO NOT USE THIS BUISNESS!
DO NOT USE THIS BUISNESS!
Julie Johnson
Feb 11, 2021
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I called this morning when my dryer went out last night. They were actually able to get me an appointment TODAY to see what the issue might be.
Turns out the belt broke in my dryer and the repair person had the part in his van. He was able to repair my dryer TODAY too. I just finished drying that last load of laundry I had hanging to dry.
Everyone I relied to today was super nice. I absolutely highly recommend calling. Great service and thank-you again for coming out today.
Turns out the belt broke in my dryer and the repair person had the part in his van. He was able to repair my dryer TODAY too. I just finished drying that last load of laundry I had hanging to dry.
Everyone I relied to today was super nice. I absolutely highly recommend calling. Great service and thank-you again for coming out today.
Jill W.
Dec 10, 2019
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We called them to repair my washer, and when the tech came he pulled it out, and low and behold he discovered a couple places where my cat had sneaked behind there, and pooped! I told him Id gladly pick it up, and he said he wouldnt work in such a place, and walked out the door!!! I was angry he wasted our time, and refused to do the work over something so minor. This is an old house, and has a rotten Michigan cellar not some new place in suburbia with a first class basement.
Stacie B.
Jan 30, 2018
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Absolutely have had nothing but wonderful experiences with Apex! Customer service is always good and friendly. They know what they're talking about and I love that they are a family run business! The technician is always smiling, full of jokes and encouraging! Hands down the best and I will not go anywhere else but Apex!
Douglas S.
Dec 03, 2016
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Vlad T.
Aug 24, 2016
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Our refrigerator went out, so we found Apex and called them. Described the problem clearly - compressor working hard, but refrigerator not cooling. Gave exact model number, and were assured that they do work on this brand and model.
When technician came he declared that they "don't work on sealed systems". Which is basically the whole refrigerator - compressor, condenser, evaporator, tubing, freon... Then technician implied that my wife was not capable of describing the problem... When it's really their secretary who was not capable of taking in the details of the problem.
When technician came he declared that they "don't work on sealed systems". Which is basically the whole refrigerator - compressor, condenser, evaporator, tubing, freon... Then technician implied that my wife was not capable of describing the problem... When it's really their secretary who was not capable of taking in the details of the problem.
