To join TEFCU, you must be within our field of membership. You are eligible to join if you work for one of our Select Employee Groups (SEGs) or are an immediate family/household member of an employee that works for one of our SEGs.
Washington Metropolitan Area Transit Authority (WMATA) Amtrak Arlington Transit Atlantic Services Circulator The Excel Institute & Auto Repair First Transit Kaiser Permanente Langdon Education Campus Metro Access Pathways School Duval Campus Pathways School Crossland Campus Transdev Yellow Cab Company of DC Washingtonian Cab Company Employees of TEFCU Don't see yours?
Washington Metropolitan Area Transit Authority (WMATA) Amtrak Arlington Transit Atlantic Services Circulator The Excel Institute & Auto Repair First Transit Kaiser Permanente Langdon Education Campus Metro Access Pathways School Duval Campus Pathways School Crossland Campus Transdev Yellow Cab Company of DC Washingtonian Cab Company Employees of TEFCU Don't see yours?
Services
They combined their purchasing power and started the Credit Union with thirty-seven (37) shares at a par value of $5.00 per share totaling $185.00. The Credit Union was managed by Washington Metropolitan Area Transit Authority (WMATA), and was operated exclusively for its members. In the summer of 2006, TEFCU became its own viable entity with the separation from its parent company WMATA.
Remember those days of being overwhelmed with debt, taking care of children, and trying to move up the corporate ladder, all while making one sacrifice after another just to keep afloat? Those years are typically referred to as the "Prime of your life". We are redefining what it means to be in your "Prime".
All checks ordered will have a check reorder identification number printed on the reorder slip. Simply use the ID number to reorder checks. Ready to reorder your checks? If you have any problems or this is your first check order, you will need to speak to a Member Services Representative at (301) 289-9800, opt. 1.
Remote Deposit Anywhere (RDA) is a service that allows you to deposit a check into one of your TEFCU accounts from your Android, iPhone, or iPad device. Take a picture of your checks and make deposits from anywhere at any time without having to visit a Branch. Sign into TEFCU Mobile with your Online Banking credentials.
Reviews (18)
Mr. Heshallappear Dew
Dec 06, 2021
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This banking institution sucks… They’ll let random people take money out of your account, let withdrawals from random people of checks withdrawals and never give you the information. And don’t let you be paying child support and be in good standings, they will not approve you for a loan. I had a loan there for 4 years on my truck and as soon as I got on child support they denied me financing on a new car . I literally hate this bank.
Courtney Williams
Dec 03, 2021
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Kenyatta Lynch
Oct 20, 2021
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This is the worst credit union I've ever came across....They give you no time to put money in your account if you overdrawn it can be for $1.97 they will quickly add $35...The manager don't have a clue....I closed my accounts so fast...Think twice before you use this bank...they help you with nothing...omg don't try and dispute anything on your account you will not get your money back they don't work for you
Ryan Walters
Sep 05, 2021
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The worst credit union on this planet. You can't reach the branch, the third party that they use for the call center is worthless, and the overall quality of service has a cheap feel. I've had my direct deposit going here since I started working, and just haven't moved it over to my other credit unions because of the hassle. That ends now.
Tina Buckhalter
Sep 04, 2021
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If I could give this bank 0 stars I would. The worse bank out there my husband savings account has been on hold for a year now and no one at the bank knows anything also he was deployed to Cuba and he was issued another card but to speed up his funds he decided to do a transfer to his BOA account that was Friday morning it is now Thursday. All anyone keeps telling him is that someone will call him back in a hour and after 2 full days no call backs. This bank is incompetent and does not know what they’re doing. He will no longer use this bank!
Kbatson
Aug 21, 2021
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A year later I comeback to just get a new card. There is only one person working and they have been with the customer the entire time. Another person is at a desk sleep and al I need is. New card which take 5 min, another person came in with food went straight to the back and yet I've been here for 30 minutes and still no help.
They are always over drawing my account when I didnt overdraw it. They're app is never updated with recent transactions and never displays real time account balances. When you call in to inquire about your account they will not honor any request even when they are in the
They are always over drawing my account when I didnt overdraw it. They're app is never updated with recent transactions and never displays real time account balances. When you call in to inquire about your account they will not honor any request even when they are in the
Ernestine M.
Jul 21, 2021
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Maurice Bowen
May 30, 2021
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We have all got to get together to put this poorly managed credit union out of business or something Please! I have never had a good experience with this financial institution ever and there has to be something we the people can do to put a stop to this train wreck seriously! I have never done a review before but after dealing with this bank for the last 13yrs I honestly don’t have one good thing to say about this bank !
Mate From Virginia
Apr 26, 2021
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Terrible customer service. I discovered credit card fraud Saturday night so I called the credit union and the number on the credit card right away. I could not get through to anyone. I called numerous times on Monday and could not get through to anyone. I had to drive 40 minutes to the credit union.
Received new card in mail but could no longer access account on line. Tried calling numerous times again with no success.
I’m in the process of closing account and switching to another banking institution.
Received new card in mail but could no longer access account on line. Tried calling numerous times again with no success.
I’m in the process of closing account and switching to another banking institution.
Classy Customs
Feb 19, 2021
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Daiquon J.
Aug 13, 2020
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Liz B.
Dec 06, 2018
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After all the trouble we stopped using them as a bank. The only thing we still had was a car loan.- 5 weeks ago we traded the car in at Darcars. They sent a check to TEFCU within a week of the trade in. TEFCU hasn't closed the loan, is calling us claiming we are behind. We had Darcars call them with the check number and date it was sent. That had no impact. They still have the loan open even though they have received the check to pay it off. They are still having people call and say we are behind on the payments. Our next step is going to be to hire a lawyer to get the loan closed. Seriously
Gary P.
Sep 06, 2018
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DeShan M.
Sep 18, 2017
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If I could give negative stars this CU would surely get it. First and last experience. This CU is the worst I have ever came across. The customer service is awful. I expect slow service from an establishment that is excessively crowded but for it to be completely empty this is outrageous. **WARNING** Avoid banking with them. Unless you like the hassle or rude and slow customer service this is the place to be for you.
Latanya J.
Sep 05, 2017
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Jess K.
Feb 11, 2017
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India B.
Jan 19, 2017
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This financial institution is not for the little people. It takes and never gives back. I have been a loyal member for over 7 years never defaulted or overdrawn. I asked for a loan payment to be moved to the next drawn date and was denied. Basically my loyalty and good standing doesn't account for anything. As of today I will no longer do business with TEFCU. I am going with Navy Federal.
R. K.
Jan 16, 2014
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If I could give this business zero stars, I would.
I wouldn't bank here if it were the last financial institution on the face of the earth.
Their employees are abrasive, their policies Neanderthal, and their concern/value for clientele is non-measurable.
A close friend of mine has been banking here for over two decades. He acquired and paid off several loans without missing a single payment.
His pay check is direct deposited to his account.
Recently, he was contacted by the bank asking for the title to his vehicle because they had given him a loan on it nearly six years ago and just now
I wouldn't bank here if it were the last financial institution on the face of the earth.
Their employees are abrasive, their policies Neanderthal, and their concern/value for clientele is non-measurable.
A close friend of mine has been banking here for over two decades. He acquired and paid off several loans without missing a single payment.
His pay check is direct deposited to his account.
Recently, he was contacted by the bank asking for the title to his vehicle because they had given him a loan on it nearly six years ago and just now
