Head over to our truck driving jobs page to learn more about driver benefits, bonuses, and the minimum requirements to join our Rapid Response family. Rapid Response handles nationwide trucking needs for many large organizations including Fortune 500 companies Walmart, Whirlpool, Dollar General, Dr. Pepper, and many others such as La-Z-Boy, Triad, Ace Hardware, and Hussman just to name a few.
Our dedicated team of experienced logistics professionals will work with you in all aspects of your transportation needs. With a fleet of tractor-trailers, Rapid Response, Inc. is prepared to transport your products. We do it every day and we do it very well. We monitor your loads 24/7. We make over 1,400 residential in-home delivery stops daily providing this service for major Fortune 500 companies.
Our dedicated team of experienced logistics professionals will work with you in all aspects of your transportation needs. With a fleet of tractor-trailers, Rapid Response, Inc. is prepared to transport your products. We do it every day and we do it very well. We monitor your loads 24/7. We make over 1,400 residential in-home delivery stops daily providing this service for major Fortune 500 companies.
Services
What started in 1982 with one straight truck and one furniture delivery customer has turned into one of the Midwest's largest and most successful transportation companies.
From our modest beginning, delivering furniture across the St. Louis metro area, we have grown into a large asset-based transportation provider specializing in full truckloads, less than full truckloads (LTL), local deliveries, home deliveries, and home appliance and furniture services.We also have a fully staffed logistics division that has access to thousands of carriers we work with on a regular basis.
From our modest beginning, delivering furniture across the St. Louis metro area, we have grown into a large asset-based transportation provider specializing in full truckloads, less than full truckloads (LTL), local deliveries, home deliveries, and home appliance and furniture services.We also have a fully staffed logistics division that has access to thousands of carriers we work with on a regular basis.
Rapid Response handles nationwide trucking needs for many large organizations including Fortune 500 companies Walmart, Whirlpool, Dollar General, Dr. Pepper, and many others such as La-Z-Boy, Triad, Ace Hardware, and Hussman just to name a few. Our dedicated team of experienced logistics professionals will work with you in all aspects of your transportation needs.
We take pride in treating each and every retail partner, customer, affiliate, and team member with the courtesy and respect they deserve. In turn, we are able to establish open communication and dialogue to achieve the highest level of customer satisfaction in the industry.
Rapid Response has a proven track record and consistently improves on an already proven system to be sure that every possible scenario of past, present, and future customer service is accommodated.Rapid Response trained personnel will unload, inspect, and prepare all product with upmost care. All delivery personnel will be in approved uniforms, computers, authorized and approved vehicles, and identifying name badges.
Rapid Response has a proven track record and consistently improves on an already proven system to be sure that every possible scenario of past, present, and future customer service is accommodated.Rapid Response trained personnel will unload, inspect, and prepare all product with upmost care. All delivery personnel will be in approved uniforms, computers, authorized and approved vehicles, and identifying name badges.
Rapid Response, Inc. is the most reliable and advanced contracted service department available completing repair, maintenance, and service work for Fortune 500 furniture distributors. Rapid Response. Inc. offers the highest level of customer service in the industry. For 15 years we have been servicing furniture in the Northeast in such states as NH, MA, RI, CT, NY, NJ, PA, DE, MD, NC and SC.
At Rapid Response our operations department works very hard at keeping our drivers constantly moving and our customer's freight delivering on time. Our Dispatch team has its own board of drivers and becomes very familiar with each driver and their tendencies. This allows us to match each driver to the proper load leading to constant on-time deliveries and enhanced cooperation between driver and dispatcher.
Reviews (10)
Marvin Miller
Jan 13, 2022
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Worked here for 2 years as company driver got all the miles i wanted and was home every weekend except for 3 in 2 years never had and company work so hard with me to achieve my goals i have now switched over to the owner operator side my truck is still leased to them and will be until I retire wouldn't drive for anyone else
Charles Schnell
Jan 02, 2022
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You driver over here in Denver co in truck 2210 needs to be a little nicely to other drivers he was rude to me here at swine Coca Cola and he needs to learn to back into a parking space he was blocking there trucks in and me to I asked him to move and he got upset said that he was trying to get his load picked up since yesterday I understand that things happened I been driving for over 20 years but I am still nice to my fellow drivers and try not to block them in
Warren Armour
Jan 02, 2022
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Rapid Response of Wentzville, MO delivered furniture as a third party for Value City Furniture. The delivery drivers 1st delivered a damaged Sleeper and denied they did the damage. Thankfully VCF replaced. Then the drivers delivered another couch which they did not handle with care. Furniture fell over on one occasion, thankfully it was wrapped. Then when setting up, they made multiple scratches on my hardwood. They rushed out leaving my front door wide open without saying a word. The regional manager Fred came out to take pictures but was already not taking accountability. I never got a response
Billy Bullard
Dec 28, 2021
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SoStLouis
Nov 12, 2021
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Critical: Professionalism, Value
They will lie on your Daq report. They knew my Sister died, they knew my nephew committed suicide behind my sisters death. Yet they still went on my Daq and put left vehicle in unauthorized location. Even though that’s where they told me to park it. This company is full of liars.
They will lie on your Daq report. They knew my Sister died, they knew my nephew committed suicide behind my sisters death. Yet they still went on my Daq and put left vehicle in unauthorized location. Even though that’s where they told me to park it. This company is full of liars.
Harry Hundal
Dec 12, 2020
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Dec 8/20 14:40 pm after fuel up he parked there for 30-40 mins. I kept waiting thought he was inside gas station might be buying something. Loves i44 exit 4 mo is very tight so after fed up I finally try to take risk to backup( not enough space to back coz very smaal pump) he than moved. What kind of professionalism is this. I request you please talk to your driver if he keep repeating this behaviour he can get in some trouble in future. Thank you
Brian Petry
Nov 23, 2020
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I came here for a couple of reasons one this is a small company to they have great equipment and they take great care of their equipment good pride in their drivers I'm driving a 2019 peterbilt
And let you go anywhere you want to go an do a 34 reset on the weekends and great dispatcher and benefits too
And let you go anywhere you want to go an do a 34 reset on the weekends and great dispatcher and benefits too
Nick Lukefahr
Oct 31, 2019
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Andrew Lugge
Jun 22, 2017
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Rapid Response delivered couches as the third party service company for Value City. Rapid Response's delivery personnel did not fully check the product when they delivered and one of the plastic feet covering a bolt was missing. Unbeknownst to us, the bolt was gouging our hardwood floor. Value City provided no help in this matter since they pass the risk off on Rapid Response. Rapid Response's insurance company, American Family Insurance, acquit Rapid Response of responsibility since we did not file a claim in a timely manner. The insurance agent acknowledged Rapid Response's negligence, but refused
Jason Niehaus
May 30, 2016
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