Air Academy Federal Credit Union
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Air Academy Federal Credit Union
Don't let worrying over your income ruin your retirement! A CFS* Financial Advisor is here to help you plan your income and bring confidence to your retirement! Earn 5% cash back on 2 categories you choose. Plus, earn 2% unlimited cash back on one everyday category with a Max Cash Preferred Credit Card!

APR is determined by adding a Margin to the Index. The Index is the Prime Rate as published in the "Money Rates" table in The Wall Street Journal. The Margin is calculated based on individual credit history and loan-to-value ratio. Rates subject to change without notice. Rates may vary after account is opened.
Services
Guided by our core values - Integrity, Quality, Service, and Community- we are committed to improving the quality of life in the communities in which we operate. One size doesn't fit all with most things in life, and we believe the same is true for banking. We are committed to building custom, caring financial solutions to give members a banking experience that's personal by design.
Make your dream of homeownership come true with a hassle-free way to purchase your new home or refinance you current loan! From first-time homebuyer programs to a wide-variety of loan types, we have options to meet your home loan needs! With our secure eSign solution you can complete much of the loan process in the comfort of your home!
Use your Business Debit Mastercard to earn points to redeem for cash, merchandise, getaways, and more! With free online and mobile banking you can manage your finances without leaving the office! No per check or transaction charges and no limit on monthly deposit or withdrawal transactions! Streamline your business operations with a business checking account at a community institution who understands the needs of small businesses.
In 1955, AAFCU was created to serve the cadets, officers, and civilians of the newly established United States Air Force Academy at Lowry Air Force Base. Our military roots give us strength - strength to grow and to serve so many more. In addition to serving all active and retired military service members, we also serve educators, health care professionals, small businesses and so many more.
24/7 account access with free online and mobile banking, free online bill pay and free eStatements. Access to great features like Remote Check Deposit, account to account transfers and more through online and mobile banking. Account transactions and activities may take one or more days to post and clear to the account and all must do so during the monthly periodic statement cycle in order to qualify for the account's rewards.
Reviews (10)
Dwayne Trett
Dwayne Trett
Jun 22, 2021
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Unfortunately you are required to give one star. If you are looking into getting a loan choose any other means available. If you know a guy that will take your kneecaps if you don't pay up probably still a better option. Totaled vehicle, insurance company paid out within the quoted 10 day pay off window but delivery time of check and other little BS here and there they charged me the interest difference. Even knowing they were getting a full pay out refused to hold or waive any interest either.
Update: They were very quick to respond to this message and fix the issue... However, my insurance companies
Patrick Cota
Patrick Cota
Apr 21, 2021
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Absolutely terrible establishment, staff are rude and unorganized. I have had to correct them everytime I have had to interact with them. They sent mail to the wrong address despite being given the correct address. They blame there faults on customers opposed to taken ownership. Insist on just overcharging opposed to actually helping there customers.
Tyler Gehauf
Tyler Gehauf
Apr 01, 2021
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I have experienced the big banks’ greed in charging $3-$5 to cash a check, but was completely caught off guard by Air Academy CU demanding $10 to cash a check. This policy hurts people who don’t have a bank, small business owners who need to verify funds and of course doesn’t benefit the members whatsoever... I wonder if they even know about this policy, which is why I’m reviewing
Jeremy Schott
Jeremy Schott
Nov 02, 2019
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You would think since they have a whole three locations in the city they would have a coin machine at all of them but no they just like to waste your time and tell you to go to 120 miles away thanks for nothing
Steven S.
Steven S.
Oct 01, 2019
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We've had many loans and credit cards through them. Always had great experiences.
Ashley Scott
Ashley Scott
Aug 01, 2019
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Had a car loan with them. Valerie and Nancy are completely rude and unhelpful. They have made it so incredibly difficult and frustrating trying to “work” with them. They also will lie In the notes they add to your account and then hang up on you mid sentence.
The saving grace of this star is because Cory actually took his time and was a decent human being.
Lexi Joska
Lexi Joska
Jun 27, 2018
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Tl:dr AAFCU will raise your payments without informing you.
Had a car loan through this company for less than a yeah. Have had to call them every month so far because of the low quality of their app and other issues. The latest one was them throwing me on their own insurance program without telling me, almost doubling my car payment. Also I already had insurance and again no one informed me. Also there employees are very unknowledgable and rude ( I went in for an app issue and the guy helping me was convinced before even really talking to me that it was all just user error) and customer service
Colo Kat
Colo Kat
Jun 20, 2018
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Once they get your money-that's It! Customer Service Severely Lacking once they have you in a loan. Return Calls a couple of times, then will no longer. Would NOT finance another vehicle with this company. Go with Another Credit union! Also understaffed IT WOULD SEEM!
Hanoncs
Hanoncs
Oct 02, 2017
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Transferred my auto loan to them. They charge me $15 fee every time I pay my auto loan. The dang loan payment is on $150. They told me to drive to a branch to avoid the fee. Its 2017, that is ridiculous.
J. A.
J. A.
Jul 05, 2017
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AAFCU is a terrible bank with terrible customer service. Try ENT or Security Service, both higher quality banks.