If you are using a screen reader and having difficulty or having any other accessibility issue please call (806)373-4313 for assistance. What is NVDA? NVDA (NonVisual Desktop Access) is a free "screen reader" which enables blind and vision impaired people to use computers. It reads the text on the screen in a computerized voice.
You can control what is read to you by moving the cursor to the relevant area of text with a mouse or the arrows on your keyboard. We can help you access your money anywhere with our rewards debit card, checks, and home banking.
You can control what is read to you by moving the cursor to the relevant area of text with a mouse or the arrows on your keyboard. We can help you access your money anywhere with our rewards debit card, checks, and home banking.
Reviews (5)
Elisabeth Vasquez
Dec 13, 2020
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I do not recommend getting a loan thru them. I've had an issue with them since December for their "skip a payment",that they offer and they lost the paper work, had me do a subsequent action form to delay my payment and was still charged a late fee even though on the paperwork I was to pay on the 31st which I did. Also when I call to speak to Melanie/loan officer she doesn't take my call, I go up there and they are at lunch past 1:00 pm and when I do speak to them they act as if I was the one to mess up the due dates and give me the run around;worst customer service ever.
Blaine Mcgregor
Oct 11, 2020
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My parents have used this bank for so many years without problems. I’ve used this bank for at least 5 years with no problem, and excellent customer service. When you come in they know you as a person, not an account number. It’s just sad to see all of these 1 star reviews from petty people that don’t bank with them, they just can’t read a sign and park accordingly. Thank you guys for excellent service and I hope your rating gets balanced back out.
Wendy Martin
Dec 28, 2019
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Timothy Lamberson
Jun 20, 2019
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After going to a baseball game in Downtown Amarillo, we made the mistake of parking at City Federal. Figuring since it was after hours and literally NOBODY would be going into the building, it would be okay to park in the parking lot. Nope. When we made our way back to our car we noticed it had been towed and that the signs posted were out of the way and in a spot nobody would notice. Our mistake. This credit union is not community oriented, and I have never had or will ever have an account at City Federal after something like this. Seriously, it was the stadium opener, and people are trying to
Carolyn C.
Jan 23, 2015
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