Alan's Appliance Service
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Alan's Appliance Service
For more than 15 years, Alan's Appliance Service has been servicing clients throughout island of Oahu, Hawaii. No matter how challenging, big or small the job may be, our company will provide you with excellent service at a fair price. We are EPA certified and available Monday through Friday from 8 a.m. to 4:30 p.m., as well as Saturdays from 8 a.m. to noon.

You can always count on fast and friendly service from Alan's Appliance Service. We repair all major makes and models of appliances, so give us a call today! Fast & Friendly: You can count on courteous, fast and friendly service when you choose us for your appliance repair. Great Rates: We pride ourselves on offering the best rates for appliance repair on the island of Oahu.
Reviews (10)
John T.
John T.
Apr 21, 2018
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My whirlpool top loader washer stopped working on me so I give this business a call. Nice professional man picked up and I communicated my problem, he asked a few questions and several hours later shows up at my door and fixes the problem. My washer now works, his visit to me was 4/16/18 and response time from initial phone call to a fixed washer was perhaps less than 3 hours.

I would definitely recommend: plus points for fast response time, clear professional communication and very fair reasonable rates.
Dar T.
Dar T.
Apr 06, 2018
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Andy must've been having a bad day....
We had an appointment with him today, between 1-3pm, he called around 1:45 saying he'd be here in a half hour. He pulls up, gathers his tools and comes into the kitchen. We called him to look at our ice maker that's been acting up...he opens the freezer and see's a little bit of ice, he told me "it's working", I told him that it's not been making ice and it just works when it wants too. He closes the door, gathers his belongings and tells me he can't fix it. I asked him to please call my husband, he wants to talk
C. K.
C. K.
Jul 28, 2016
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Andy is the best! He has great work ethics, he's reliable, he's knowledgeable, he's quick, friendly, respectful and all around great guy!!!. He's so good that my appliances which are all 18 yrs old only needed him a few times. Now it's been over 5 yrs since he last came over to fix something. He's taken care of my washer/dryer and as well as my fridge along with my Thermador stove. My appliances are like many of you, are used daily sometimes 3 or 4 times a day or more. Depending on the situation at hand. I highly recommend Andy and Alan's Appliance Service
Gary M.
Gary M.
Mar 26, 2016
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I've used Alan for repairs to my clothes washer and dryer many times. He always returns my phone calls and usually is able to respond to my needs and complete the repairs the same day. Alan's charges for repairs are reasonable and fair. He is the only repairman that I will ever use.
Chelsea M.
Chelsea M.
May 29, 2015
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Almost got rear ended by one of these drivers. Extremely reckless. Took a picture of the phone number on the back of his work van. As I passed him, the driver held his phone to the window taking pictures of me. Childish.
Gina O.
Gina O.
Feb 01, 2015
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I bought a dryer from these guys three years ago. I got a second hand dryer and it worked perfectly. I had a flood three weeks ago and it's broken now but I am going to get another one from them. Was really happy with my experience. Now I have to find them because they moved since then.
Gina
Ryan M.
Ryan M.
Oct 14, 2014
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Having a broken refrigerator is definitely not cool. You need to throw out all your food and live out of a cooler until it can be fixed. Alan's appliance was the first and last call I made.

The whole process was fast and simple. When I called them, they asked me to describe the problem and then told me what the problem might be. He then asked me to give him the year, make, model and serial number. My guess is because he probably wanted to have the parts on hand. He then gave me a rough estimate. However, keep in mind that not everyone can get estimates over the phone. It could depend on
M. J.
M. J.
Jan 08, 2014
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No, no, no. I don't trust Alan. Paid him $75 for nothing. i.e. options he gave me were to pay him, $250 "in full" upfront for a washing machine part he claimed he needed to order from the "mainland" that would take at least a month to arrive, OR buy a new washer. He was immediately defensive and argumentative with me over the phone when he was explaining his recommendation. As a landlord I could hear him fraternizing with the tenant while I consulted with him over the phone. The whole experience was highly suspicious. Note when he talked with me over the phone prior
Sheri N.
Sheri N.
Nov 22, 2013
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Had a hard time finding someone who would service my old washer in my rental townhouse in Kaneohe. I called and Andy answered right away. He scheduled with my tenant and fixed the problem within 24 hours! I thought I was going to have to buy a new washer, but Andy saved the day. I will definitely call him again!
Larry H.
Larry H.
Sep 24, 2013
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My washer stopped working on Saturday morning, full of clothes and water. Would not go into spin cycle. I called Alan's and he was at my door in less than an hour. Fixed the machine in about 20 minutes and I was back doing laundry.

Thanks for the fast and courteous service!