Twin Brothers Auto Glass

Critical: Professionalism, Quality, Responsiveness, Value
He charge me hundred for nothing he can’t fix my sterio

Critical: Quality
He was selfish and rude to us as a first time. Also, he has no responsibility.

Critical: Professionalism, Quality, Value
They are very rude, disrespectful and they're basically like a thief ( I saw him charging someone with a card and asked me to bring cash because the card reader wasn't working which was weird). Additionally they told me to wait for 30 minutes while I was done with my car for them to fix other car.

They installed some music for me, they did a good neat job on my Taurus ♉ I'm bumpin through the City now

Firm on their prices!
Before you agree on doing the tint; the owner guarantees their work will be done correctly or they will fix it 😏... If you complain after the work is completed, he will tell you that in 4 days the tint will finish setting (cure) and will look better after 4 days.. after the 4 days past, the tint still never corrected it's self and the owner tries to convince you that the tint looks good?? Ummm can you fix this error please? I don't want to debate about your mistakes

Personally . wasted my money . wrinkles .debris left behind .the effort he put in to convince me not to worry about it vs doing it all over to satisfy me. Definetly not the experience. Im hispanic , and this is a business in a hispanic nieghborhood . they maybe good at other things but i dont know about this service . not shaming the business but its facts , i mean its covid 19 money counts right now and this for me was a bad investment at the wrong time .

I called this guy on Monday morning to get a quote for a windshield. Fisrt, he gave me a price. Then when I took the vehicle to his shop, he was unsure what type of windshield. Afterwards he called with a price almost double of what he has quoted me.
He said come in on Tuesday at 9 am. I arrived today at 9 am, and the winshield was not available. Then he said, it will arrive at noon. I will call you at noon, never did. Up to now, am still waiting for his call. This guy knows how to rip off people. Very irresponsible .
I do not recommend this service to anyone.
I took my vehicle to Auto Glass

Terrible, terrible tint and glass repair. Every aspect of my experience was terrible. I took my truck in for glass replacement and tint. He literally cut a 6" by 12" square in the right corner, and didn't say a word until I'd driven off. Needless to say, I'd never seen such a bad job from a "tint" place!! So, I took it back and guess what? Not only was the tint worse the second time they attempted to tint my truck (see picture with bubbles) but he broke my rear view mirror! Two days later I had to drive back AGAIN for the third time, and he refused to give me a refund to cover the cost of getting

Got me in for a same day appointment and fixed my glass after vandals had shattered my front driver's side window. Very courteous and knowledgeable. Took the time to explain to me the warranty for labor and materials.

Well, I can say they did a decent job on tinting my vehicle, however, I felt that the customer service experience could have been better. I also had them install the wires for a sub and amp Which cost $135...not bad. The sub and amp I bought from them on the other hand were severely over priced, so be careful! I didn't understand how they made me pay an additional $30 just to tune the sub, you would think that was standard especially if tint and sound system installation was done. Would I suggest to a friend, no. Would I go there again, no. It's too bad because I just bought a new car and wanted