Eagle Crest Property Management
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We believe the rental process should be exciting! We are happy to set up a showing with you in as soon as 24 hours, and with a simple application process and low move-in costs, you can plan ahead for your next home with ease. During your time as an Eagle Crest tenant, we are dedicated to providing you with quality service so you can have peace of mind about your home.

We work proactively to provide you with the information you need to succeed as a renter, and are always available to help with anything that comes up along the way. Our friendly office staff is available 9AM to 5PM Monday-Friday to take your calls, answer emails, or greet you at our office. Our full-time maintenance staff provides prompt, quality on-site repairs and general maintenance.
Services
As a tenant at a property that we manage, we are your contact for any maintenance requests, questions about your lease, or other questions regarding your rental or tenancy. If you saw an advertisement for a property that we manage, please respond to the advertisement directly. If you'd like to inquire about the future availability of a property that we manage, please Contact Us.
The Echo Village Apartments are located at 30 Gatehouse Rd. in Amherst, just across from a route 30 bus stop. The 3-story building has 2, 3, and 4 bedroom units, featuring open kitchen-to-living room layouts, and comfortably sized bedrooms with closets. Kitchens include a full-size oven, fridge, and dishwasher.
The College Inn Apartments are studio apartments conveniently located in Amherst, MA, right across from Cumberland Farms and other nearby conveniences. Only a 3-4 minute walk to the nearest route 30 bus stop. The complex features two styles of units: one room studios, and larger studios with a separate full kitchen.
Step 1. Fill out an Application: Each resident who is over 18 should fill out an application. Our application is shared with a leasing company that we work with, 413 Lease. Step 2. Pay the Holding Deposit: A $100 holding deposit is required to process your application. This is refundable until you accept your approval, and will be put toward your first month's rent once you sign the lease.
Our friendly office staff is also available from 9 Am to 5 Pm Monday-Friday to take your calls, answer emails, or greet you at our office. An on-call staff member is always available during non-business hours to respond promptly to any maintenance emergency, so please call 413-256-3442 and use the emergency extension if this is an after-hours emergency.
Reviews (9)
Josh Luttrell
Josh Luttrell
Aug 02, 2020
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Eagle Crest has improved greatly over the past few years. Living at Echo Village was nothing but pleasant. The office staff is super friendly and quick to provide help where needed. All of my maintenance requests were met swiftly and with lasting results. I have no regrets choosing to live at Echo Village and would recommend to anyone looking for an affordable off-campus apartment.
Alex
Alex
Jul 30, 2020
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I'm honestly so surprised to see these bad reviews! I signed a year long lease for a studio apartment with Eagle Crest and had a great experience. The apartment was perfect for me, and they were always quick to respond to any questions or get to maintenance requests I had. I got a job a few hours away and ended up needing to move before my lease was over, and they let me pass my lease on to someone else and were very helpful throughout the whole process, especially Birgitta! I also got my security deposit back in full, and although my official move out date was a few days after the start of the
Jack
Jack
Sep 07, 2019
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I'd give them negative starts if I could. Leased from Eaglecrest for 2 years while at UMass. They never cleaned or maintained any of our two properties and each year they stole from our security deposit. Even if you clean and fix your unit they'll still charge you. It's straight up fraud. They simply do not care about their tenants what so ever except for the money they take from you. I highly recommend not leasing from these guys it has been nothing but pure frustration and disappointment dealing with them for the last 2 years. As you can tell from other reviews everyone has something bad to say
John Puchalski
John Puchalski
Jun 12, 2018
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When they show you the apartment, you get charged equal to a half month's rent for a "realtor fee" for a property that they manage themselves. They aren't an outside realtor showing it on behalf of a third party. Just so it's clear... it's a property THEY manage and if you decide to move in, they charge you the realtor fee just to see the place....that THEY manage!!!!
Last May I moved in taking over a lease that a previous tenant was breaking. After 2 months, I had to sign another lease that started September 1st and rent increased $60/month. Now it's the beginning of April (about 6 months) and
Victor Ramos
Victor Ramos
Dec 31, 2016
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These people are crooks! They take advantage of students in need of housing and put them in units that are rarely ever properly maintained or cleaned. In my 2 years with Eagle Crest, I never moved into a clean unit, I've had countless issues with the units (including bee infestations, pests, and sewage flooding into my basement twice!), and after graduating and moving out, they took our security deposit without any legitimate explanation of why! They monopolize student housing and Amherst and do not treat their tenants with respect or care. Don't rent from these people!
Brian Boates
Brian Boates
Nov 13, 2015
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If you are looking for a place to live use Eagle Crest as your absolutely last option. They will try to steal every dollar you are worth and in addition to that they could not care less about the health and safety of their tenets. We called them about a mold problem and their response was to bring someone over to clean the shower and the bathroom floor.The mold was on the windows. Also the heater broke about three times and at some points we went days without heat.
Remi Paluszak
Remi Paluszak
Sep 27, 2015
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Twice families applied for my property after showing but for one or another reason they would inform Eagle Crest that they would withdraw their application. Not only did this company take up to three weeks from showing the property again but would neglect to inform me of the developments dodging phone calls and text messages for days. During one of their scheduled showings their agent not only arrived late without notifying me or the family waiting for him but had actually never seen the property thus unable to provide any detailed information. I conducted the showing instead.
After the second
Travis Vadnais
Travis Vadnais
Jul 27, 2015
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Note: This review is for the Chicopee units, NOT the Amherst units.
I've been seeing a lot of negative reviews for Eagle Crest online, but I'm not quite sure why.
I've lived here for about two years. To start, when I first applied, the property manager Sharleen met me at a Panera to sign the lease and have a coffee. The process was very quick and easy from start to finish.
I didn't have a single issue with the apartment until about a year in when there was no hot water one morning. I called the office, and the problem was fixed later on that day. I think they may have replaced the flash heater
Hilary Luce
Hilary Luce
Jun 04, 2015
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Eagle Crest is my FAVORITE real estate company to work with in Amherst! They've helped out me and several friends when we were in DESPERATE!!! NEEED!!!! After renting through Eagle Crest, I'll never work with another company. Keep up the good work guys!!!