As one of the top collision repair companies in the state, we have experience dealing with all kinds of damage. We can handle damage to any part of your vehicle, repair and replace panels as needed and restore your vehicle to its original condition. We scan and diagnose your vehicle before and after repairs to make sure all systems are operating at optimum levels.
In fact, by the time we are done with your repair, it will take a trained eye to realize your vehicle was ever in an accident. After an accident, make sure you have your vehicle towed to us for your collision repair. We will work closely with your insurance company to take an otherwise stressful experience and turn it into one you are able to navigate easily.
In fact, by the time we are done with your repair, it will take a trained eye to realize your vehicle was ever in an accident. After an accident, make sure you have your vehicle towed to us for your collision repair. We will work closely with your insurance company to take an otherwise stressful experience and turn it into one you are able to navigate easily.
Services
We're proud to be serving our community for over 82 years. We have what it takes to get the job done right. When it comes to equipment, we are among the most well equipped in the country. But most importantly, we train nonstop to get better at what we do and to become "better versions of ourselves."
We are always looking for people who have a great work ethic and want to develop a career path for themselves. There are many opportunities in our industry and the possibilities are endless. From front office customer service representatives and estimators, to parts associates and body and paint technicians.
This is a trust we do not take lightly. We understand the importance of a vehicle in your everyday life. This is why we follow all of the repair procedures and recommendations from the vehicle manufacturers. This is not the same industry it used to be, it is now truly a profession. We research all of the procedures required to repair your vehicle to the manufacturer's standards, not the insurance company's.
The state shutdown has exempted transportation related services which we are part of. We will be open for operations. Our hours remain unchanged. We have checked with our rental car provider and our suppliers and they too are in operation. The nonstop cleaning and disinfecting continues. We are limiting hand to hand contact as much as possible for everyone's safety.
Reviews (10)
Tiasha Smith Ty
Jan 03, 2022
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I had a phenomenal easy experience. From the moment the process began for repairs I was handled with care, well informed and communication was ongoing throughout the repairs - they send detailed texts frequently.
Michelle at the front desk was so friendly, detailed and informative. She has my rental car ready as soon as I arrived to drop off my car. She made me feel confident all will be taken care of and it was.
The repairs were done so fast and my car looks brand new.
Thanks for all your help!
Michelle at the front desk was so friendly, detailed and informative. She has my rental car ready as soon as I arrived to drop off my car. She made me feel confident all will be taken care of and it was.
The repairs were done so fast and my car looks brand new.
Thanks for all your help!
Debbie Russ
Dec 24, 2021
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NO LONGER our leading company for over 18 years. It is with great sadness that I had to change my review I previously wrote which was a great review once my car was towed to North Haven Auto Body. This has been a NIGHTMARE!!!!! There’s another review someone wrote on here BELIEVE THEM!! We are highly disappointed in this company not only did we go to pick up our car and it wouldn’t start and Rich acted like we were inconveniencing him because they failed to catch this after having our car for months to repair. Also, our vehicle was in an accident while with them and Christine called us saying
Lamarr English
Dec 17, 2021
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North Haven did a great job fixing a scratch on my car recently. They’re one of the few shops that’s licensed to fix Tesla’s in the state. Unfortunately, this small issue took almost a month to fix. My car sat untouched outside for almost 3 weeks before the part was ordered. I rented a car and racked up over a thousand dollars in charges for a car that was drive-able the entire time! That being said, it’s the customer service and lack of communication this shop lacks. When I got the car back, there weren’t any apologies for the delay. My warning sensors on the car are off sync, and the
Richard Pierce
Sep 12, 2021
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Brought my car here per USAA for repairs after a deer commit suicide against it. Communication throughout was great. Paint work is impossible to tell and I have 3 stage/process paint. Can’t see the difference even with polarized glasses or different sunlight conditions.
Loses 2 stars for the shoddy clean up (see pics of polishing compound throughout) and total disregard of my grievances when picking up the car. New scratches and nicks below the headlight that were not there prior to the cars arrival (even after the deer) and the plastic/sticker chrome on the emergency brake handle is now broken
Loses 2 stars for the shoddy clean up (see pics of polishing compound throughout) and total disregard of my grievances when picking up the car. New scratches and nicks below the headlight that were not there prior to the cars arrival (even after the deer) and the plastic/sticker chrome on the emergency brake handle is now broken
Rich Luth
Aug 21, 2021
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Positive: Professionalism, Quality
Was extremely pleased with the repair completed on my vehicle. Loved the ongoing communication, and while the car took a little longer than expected, it was repaired correctly. The detailing of the car after the repair was excellent.
Services: Body & Trim, Painting
Was extremely pleased with the repair completed on my vehicle. Loved the ongoing communication, and while the car took a little longer than expected, it was repaired correctly. The detailing of the car after the repair was excellent.
Services: Body & Trim, Painting
Cj Williams
Aug 18, 2021
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Was in an accident and came here on a friend’s recommendation and I am so glad that I did. This repair center is a busy one, but each and every person I interacted with was professional, knowledgeable, and very friendly. I was on a major time crunch and probably became somewhat of a pest towards the end but they pulled through big time for me. Communication was outstanding and both Michelle and Christine are superheroes and should have statues of them erected in the front of the building. Was able to pick up and drop off my Enterprise rental with them which was really convenient. Great attention
Nicholas Vlisides
Aug 16, 2021
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North Haven Auto Body did a great job repairing my Ford F150 and keeping me informed via text all along the way. The only issue I had, was their relationship/partnership with Enterprise. The local customer service at the North Haven Enterprise location was so poor that it really soured my overall experience during this claim process. I wish NH Auto Body had more rental car company options or could recommend another one to others for future customers.
David Taglianetti
Jul 25, 2021
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My son’s car was damaged in early April. North Haven Auto Body was one of his insurance company’s “preferred” shops, and it was the closest to our home, so he made arrangements to bring it there. Their initial estimate was 20 working days.
It seems that some people are very impressed with NHAB’s communication, but apparently my son (who is active-duty military) didn’t merit that level of communication. What he got was repeated delays and either no information at all or uninformative updates by text message like “Your car is now in repair.”
When NHAB finally delivered his car,
It seems that some people are very impressed with NHAB’s communication, but apparently my son (who is active-duty military) didn’t merit that level of communication. What he got was repeated delays and either no information at all or uninformative updates by text message like “Your car is now in repair.”
When NHAB finally delivered his car,
Michael Gallagher
Jun 18, 2021
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Robert Britton
Apr 17, 2021
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Extremely professional, timely, and honest. I went in thinking the extent of my vehicle's damage was greater than it was, and the employee looking over my car was very honest and even took some of his own time to fix minor damages for free.
They easily could have charged me to "fix" things that didn't need to be fixed, but instead they did the right thing even though it meant less money for them. If I need body work again in the New Haven area, this is where I'll go.
They easily could have charged me to "fix" things that didn't need to be fixed, but instead they did the right thing even though it meant less money for them. If I need body work again in the New Haven area, this is where I'll go.
