Red Rock Financial Services
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Red Rock Financial Services
As an active board member participating in 3 H.O.A's, I have had the opportunity to experience the service provided by other collection agencies. I consider Red Rock Financials overall performance to be outstanding and would highly recommend they're services to other H.O.A's, said M.C. My experience with RRFS has been incredible.

Their ability to explain processes involving collections, liens and foreclosures make board decisions concerning these difficult issues easier. Boards are well aware of all possible courses of action resulting from their decisions. Red Rock Financial has & continues to provide timely, accurate, and professional collection administration.
Services
Red Rock Financial Services is a collection agency fully licensed where required, and in full compliance with collections laws, providing collection services to Community Associations through the non-judicial and judicial foreclosure process. We have years of experience in collecting assessments for Common-Interest Communities, with a strong focus on customer service and client relations.
At Red Rock we understand the difficult financial situation homeowners sometimes find themselves in. We also understand the need for the homeowners association to collect budgeted assessments in order to maintain the fiscal health of the community. If you're here at our website it is likely that your account is at our office.
At Red Rock we realize the important role title companies play in the collections process. We make every effort to satisfy your request in a timely fashion. The fastest way to submit a payoff demand to Red Rock is to fill out the Payoff Demand Request below. Please fill out the form and click submit.
Reviews (8)
James Katterman
James Katterman
Oct 27, 2021
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These guys are GREAT !!! BEEN WITH THEM 10 OR 15 YEARS ALWAYS THERE TO HELP. THERE GREAT ESPICALLY IF YOU FIND YORSELF IN ONE OF LIFES BINDS. I HIGHLY RECOMMEND THEM
John Shoup
John Shoup
Jul 29, 2021
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This company is owned by hoa First service residential. There goal is fine the working and till they lose there house. The minute covid hit and Las Vegas was shut down they raised association fees triple so they could send missed fees to this company to make unpayable fees and start forcloser on your house. They are in ethical company who goal is steal what you earned threw sacrifice. They got no issue puting elderly or disabled vets in street long as they make bottom dollars. There fines hoa gone are insane Vegas been in drought and heat wave all year plants are dying city has you conserving water
Eirene Nagano
Eirene Nagano
Nov 29, 2020
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Failure to acknowledge the existence of mail interruption led up to use of coercion fear and intimidattion in a transaction with missed payment.
Yazmin Garcia
Yazmin Garcia
Nov 20, 2020
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Horrible service!!! We have been calling and leaving voice mails and they never respond to any of them. But they sure do have time to send letters over and over again but can’t return any of our voicemails?
Christina Moats-Perez
Christina Moats-Perez
Aug 18, 2020
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This place is a scam. I truly believe there is some kind of collusion going to here with HOA’s in Las Vegas. As the owner of the property has been working on a cruise ship and not allowed to leave the ship in the middle of the Covid crisis. They don’t care. He called numerous times and all he got was attitude and $200.00 off an $1,100.00 bill.
Samantha Quezada
Samantha Quezada
Jan 29, 2020
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As everyone has said, this collection agency is terrible. On o four properties had the HOA change management companies, claims they mail letters to the owners, residents, and property management, but how can three individual people not received any of the "numerous" notices they claim they received. They refused to talk to property management company even though this company had been managing this property for 6-7 years until a PMA was MAILED to them. They do not have an email or a fax and would not give anything in writing to confirm they received it. How suspicious is that. They would not release
Fred Agcaoili
Fred Agcaoili
Sep 05, 2019
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They are crooks. All these false accusations and extreme fee’a they charge!!! Very RUDE and DISRESPECTFUL. Tried to get information, all I received was negative responses. Called time and time again, only being able to leave voicemails with never getting a call back.
Terry & Cindy Valen
Terry & Cindy Valen
Sep 03, 2018
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They drafted a lien on my home while I am working overseas. They neglected to find me or my property manager but were successful in finding my mortgage company. They charged $2300 to collect a $200 debt because I overlooked one $100 HOA fee . Fortunately my mortgage company covered their fees in order to save my home and keep it out of for closure while I am stationed away from home, but I don't think they did a good enough job in notifying me. I never recieved a lien notice because they sent it to my tenants. They probably trashed it because it was not for them and are under no obligation to send