Robin Brown
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29 years later and I still love being a State Farm Agent. The most important lesson I've learned along the way is people want to talk to an agent, a real person, sit across from them when something catastrophic happens in their lives. Insurance isn't all about the price - it's taking care of people and those they love.

Along the way, I have earned some very coveted recognition for my agency's excellence in customer service, while maintaining a professional and compliant manner. We've been recognized among the top agents in the country out of over 19,000 State Farm agents for multiple years. I began my career in Greeneville, TN back in 1991.
Reviews (10)
Peggy Sullivan
Peggy Sullivan
Feb 01, 2022
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I absolutely was impressed with this office and the wonderful service. When I called in the guy who answers the phone was able to get me directly to where I needed to go for help. Thank you for the help.
Wayne Bui
Wayne Bui
Jan 06, 2022
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So, we just went through a Kentucky snow experience where it was declared State of Emergency. My wife was picking up my son unexpectedly the vehicle and among 10 other vehicles behind her were not able to make it up the hill. Nobody can move their vehicles...well for those only had 2-wheel drive. I came and picked her and our kid up from school. I had to take a different route.
At this point, our vehicle was parked on the side shoulder and the street. Unfortunately, the shoulder was small otherwise she would've back down fully into the side shoulder.
We called our State Farm Insurance for roadside
Jeffrey White
Jeffrey White
Jun 28, 2021
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Positive: Professionalism, Value
Nathan was wonderful. He helped to accomplish what was needed and was very professional through our interactions. Will not be hesitant to use in the future!
Tracy Holladay
Tracy Holladay
Jun 13, 2021
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Positive: Professionalism, Quality, Responsiveness
We are very impressed with the team at Robin Brown Ins. Agency. They are professional, personable and proactive. We were transferred to this agency after our long time agent retired and we will be staying with them!
Tracy & Debbie Holladay
Ajw
Ajw
May 13, 2021
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The agent I worked with, Jamiel was incredibly helpful and I appreciate him so much!!!!! He was amazing to work with and so incredibly helpful. He was patient throughout the transition of home ownership and it wouldn’t have been possible without him. He was very kind, patient, and didn’t treat me like “just another customer” and I truly appreciate that. It’s hard to find trustworthy people in this world but he is someone I could turn to without a doubt when I had questions and went above and beyond to find the answer. Great person to work with— highly recommend you contact him for your
Nathan Gauger
Nathan Gauger
May 11, 2021
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The experience is great while you sign up as a customer which I was for almost 3 years. Upon moving my auto insurance due to moving states and wanting to cancel my renters insurance, Robin's team successfully moved my auto but did nothing with the renters insurance. They also chose not to transfer my addresses over which stopped me from receiving mail.
I found out 5 months later they chose not to turn off my renters insurance so I called them. After requesting calls back from voicemail and talking to secretary, none were returned. 8 months later the Florida insurance office contact to cancel renters
Joseph Turner
Joseph Turner
Oct 10, 2020
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Everytime I call, someone answers or calls me back quickly. I've used Robin Brown to insurance two houses and four cars, and I have no complaints. Shelley is great in particular!
Nate Smothers
Nate Smothers
Sep 26, 2020
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Positive: Professionalism, Responsiveness, Value
My family insure our autos and home through Robin's office. They are an amazing team. Kimmie made the process easy by taking the time to ask questions about our needs and help us find the policies that were perfect for us. Highly recommended!
Fabian Rodriguez
Fabian Rodriguez
Jun 09, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Highly recommend using them for your insurance needs. Jamiel helped me from beginning to end and made it super easy to get everything set up. He constantly went out of his way to help me with whatever I needed! He was extremely knowledgeable and helped me make the best decision when it came to my insurance! ⭐️⭐️⭐️⭐️⭐️
Amanda Knee
Amanda Knee
Oct 03, 2019
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I switched to this agency after being with the same company for nine years, which can be a little scary. However, from my first contact with Kimmie Cunningham I felt relief. She gave me a fantastic rate for auto and renter's and is saving me a lot of money with better coverage! It was an enjoyable experience visiting their office, everyone is super nice. I also appreciate the more personal relationship that I now have with them versus calling a 800 number. I am completely satisfied with this office and would highly recommend them to anyone! Kimmie is simply the best!