Since 1997 (over 20 years now!), Universal Cycles has offered the largest selection, along with the best available prices on mountain and road cycling, freeride, single speed, 29er, BMX, and downhill components. We are one of the original online bike shops. We carry products by hundreds of manufacturers.
In addition to all of the major brands you'll find everywhere, you'll find that we stock many brands that you won't find anywhere else. Between our four locations, we are 3 days or less away via UPS Ground from the entire US! Also, orders can be placed conveniently online for in-store pickup at one of our retail stores.
In addition to all of the major brands you'll find everywhere, you'll find that we stock many brands that you won't find anywhere else. Between our four locations, we are 3 days or less away via UPS Ground from the entire US! Also, orders can be placed conveniently online for in-store pickup at one of our retail stores.
Services
For orders that can ship complete from one warehouse, "Today" is extended to 1:30 PM for Oregon and Nevada, and 11:30 AM for Utah. The number available to ship in 1 or more days is for orders placed today by 1:30 PM Pacific time. Example: If our site says "0 Today" and "5 Friday", if you order today by 1:30 PM Pacific time we can ship up to 5 of these items by Friday from one of our warehouses.
Please use any of the methods shown below to contact us, or come visit us at one of our retail stores in Beaverton, Oregon or Lancaster, Pennsylvania. To ensure delivery of our emails to your inbox, please add our "From" address (sales@universalcycles.com) to your address book, trusted sender list, or white list in your email application.
Our newest location is in Beaverton, Oregon, just 10 miles to the west of our old Burnside location. We are open for curbside pickup of orders placed online. While you are here, be sure to take a minute to meet our staff, and read some of our favorite customer testimonials. How to view real time online inventory status for our Beaverton, Oregon or Lancaster, Pennsylvania retail store.
Reviews (21)
Lizzie R.
Jan 31, 2022
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Michael Brett
Jan 19, 2022
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Brought my bike in for a derailleur adjustment after failing miserably at home doing it myself, and not only did they fix that, they fine tuned a few other key items after a quick test ride. Didn't even charge me. The audacity! Can't say enough how fantastic this shop is. Great staff, great selection of awesome stuff, and phenomenal service, both customer and mechanical. Thanks again!
Wendy Bennion
Jan 14, 2022
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Eric Chang
Dec 22, 2021
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Frank
Nov 15, 2021
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I have been a customer at Universal Cycles for a few months now. Everyone there are very polite, professional and friendly, unbeatable prices for bike repairs. Special thanks to Dustin at the mechanic department for tuning my bike to perfection every time. The GO-TO bike shop.
Best Regards,
Nicholas.
Best Regards,
Nicholas.
Andrew Joy
Oct 16, 2021
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Bob Tongco
Oct 13, 2021
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My online bike shop is now my Local Bike Shop (LBS). I used to drive over the river to their East Burnside location but since they moved to Beaverton, I am only 10 minutes away by bike.
I have bought a complete bike and multiple parts from Dusty and have had efficient service done by the legendary Billy. Each time I come in, I am treated like a regular.
Give them a call and they will try to solve your issue over the phone. If you need to drop by, the store is spacious, safety protocols are in place, and there is always be someone ready to assist you.
I disagree with others complaining about
I have bought a complete bike and multiple parts from Dusty and have had efficient service done by the legendary Billy. Each time I come in, I am treated like a regular.
Give them a call and they will try to solve your issue over the phone. If you need to drop by, the store is spacious, safety protocols are in place, and there is always be someone ready to assist you.
I disagree with others complaining about
Tugba Koker
Aug 19, 2021
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Customer service is absolute disaster. I went to check some road bikes, what do they have, given the limited resources nowadays. The guy was totally lack of human interaction. He said he has only three bikes with 3k price tag. I clearly said I don't have a budget in mind which indicates if I like the bike I will buy. And the guy said well look at it, he didn't even bring the bike down from the track and left. Well if I will pay something thousands of dollars, you better have a good customer service.
Davianne Duarte
Aug 02, 2021
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Universal Cycles is fantastic , it’s been the best bike shop experience in a while and I’m glad to know it’s in my hood. Billy is an awesome bike mechanic and should have a show called “Pimp my Bike”. He took my old Schwinn Homegrown and made it a super fun again. This bike frame has been the only possession I have kept through moves from California to Texas and now to Oregon and it was in the best hands possible. I was really impressed with the care and creativity that went into the build (see photos). Saved me countless hours of watching videos and frustration doing the build on my
Chris H.
Jun 26, 2021
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I am a new/novice bike rider. Finding a bike has been challenging because of my size and weight. After calling several stores, I went into UC. Many of the other stores dismissed me, were pretentious or just talked down to me because I was a newbie rider. Not at UC!
Nathan and the crew helped me find a great bike, get it outfitted and safe. He never pushed the most expensive items. It was a practical discussion often recommending the lower priced items. The quality of the items and the bike were phenomenal.
A few things separated this place for me and made it obvious that this was where
Nathan and the crew helped me find a great bike, get it outfitted and safe. He never pushed the most expensive items. It was a practical discussion often recommending the lower priced items. The quality of the items and the bike were phenomenal.
A few things separated this place for me and made it obvious that this was where
Rafael L.
May 10, 2021
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Billy and the staff here are amazing workers. I experienced some great customer service and advice on fixing up my crank shaft and all at a great price. They weren't out to price gouge me cause they gave me many option to choose from. They were also fast on fixing up my bike and was out on the city park trails in no time. If only the city would loosen up on its covid restriction to experience the whole store and get a closer look at other gear that I notice was behind the counter would be a lot cooler but their just following guidelines. Would defiantly recommend coming here.
Cenobio J.
May 09, 2021
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Dave K.
Mar 26, 2021
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Master mechanic Dustin is not only a reason to get your bike serviced at Universal, he's also why you should buy products there, in order to support this, the best bike goods and service addition west of the Willamette. Not only is Dustin's expertise self-evident, his attitude could not be improved. Absolutely inspires confidence. While I'm at it, I'll mention that Universal has a HUGE online catalog, competitively priced, swiftly shipped if not in local stock.
Bill M.
Mar 13, 2021
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I swung by yesterday to pick up a headset and Dusty helped me out. He offered to bring out a handful of comparable headsets from different companies at similar price points. We opened them all up and compared bearings, crown race material, etc. He was an incredible wealth of knowledge and I walked away with the perfect headset for what I needed (not the one I came for either). Usually bike shops are either friendly, knowledgeable or down to earth/nonjudgmental, but never all three in my experience. UC and Dusty in particular check all the boxes. Amazing service and incredible inventory. Thank you
Jacob K.
Mar 07, 2021
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Pearl B.
Feb 03, 2021
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I hate to have this new bike store near me. Unfriendly and cheap on customers. With Bike Gallery for the past decade I can get free tuning service with smile, I have a peace of mind to buy anything and if it doesn't work they will be happy to exchange. Here at universal cycle 30 days policy. A brand new unbox item just wrong size because their staff recommended! I asked for exchange didn't even for return. I honestly said couldn't use it with my bike but it's a month and a half ago. The staff just didn't care to keep me around. I said thank you, out the door and
Sound Bites
Jan 21, 2021
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I had another great experience at Universal Cycles today. I bought a Ritchey Ascent frameset from them at the end of September and built up my bike at home. I went in today to pick up a few things like tubes, a multi-tool, tire lever, etc.
While I was there, talking to Kevin about the new bike, I was detailing some of the weird behavior of the rear derailleur I was having with the new build. Billy the mechanic overheard the conversation and said it sounded like a bent derailleur hanger. They asked me to bring the bike in so they could look at it. I brought it back and Billy checked out the derailleur
While I was there, talking to Kevin about the new bike, I was detailing some of the weird behavior of the rear derailleur I was having with the new build. Billy the mechanic overheard the conversation and said it sounded like a bent derailleur hanger. They asked me to bring the bike in so they could look at it. I brought it back and Billy checked out the derailleur
Snapback G.
Oct 15, 2020
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Was told 10 dollars to mount a tire on each rim walked in they changed the price to 15 then try to add on extra stuff lol then I sent a friend in they told him 15 a tire to mount then he walked in they changed it to 20 on him lmao
Look I know everyone hurting for money but don't be one of those type of people I'm not stupid I can mount my own tires but I thought I would give money to a local bike shop
Learned my lesson wouldn't give you guys a dime again
Look I know everyone hurting for money but don't be one of those type of people I'm not stupid I can mount my own tires but I thought I would give money to a local bike shop
Learned my lesson wouldn't give you guys a dime again
Ron C.
Aug 28, 2020
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Rim shipped to me in a box SMALLER than it. Rim measures 23.5, box is 22x22. all 4 sides had a large protrusion so that the box couldn't even sit flat! A coin could be put in the gap between the floor and box.
Then they suggested that I build it up and after the lacing, tensioning, truing, if it still looks bad, they'll "have my back." How cute.
Update: It's been 2 weeks and I still don't have a replacement rim. I checked tracking and it ended up going to an address that I haven't lived at in years. The rim shipped in the box smaller than it did turn
Then they suggested that I build it up and after the lacing, tensioning, truing, if it still looks bad, they'll "have my back." How cute.
Update: It's been 2 weeks and I still don't have a replacement rim. I checked tracking and it ended up going to an address that I haven't lived at in years. The rim shipped in the box smaller than it did turn
Zack P.
Feb 21, 2020
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First time buyers online can't have different shipping vs billing addresses. Universal cycles sent me an email then canceled my order with no additional follow up or cancellation email.
They claim this is for fraud protection. It is 2020 and every online vendor let's you use separate billing and shipping addresses, there is no issue with fraud. I live in a major city and anything left on my porch gets stolen.
Mike in customer service claims after an initial purchase you can then use different addresses...this is a joke. If this is the case why doesn't their website let the user
They claim this is for fraud protection. It is 2020 and every online vendor let's you use separate billing and shipping addresses, there is no issue with fraud. I live in a major city and anything left on my porch gets stolen.
Mike in customer service claims after an initial purchase you can then use different addresses...this is a joke. If this is the case why doesn't their website let the user
Russ C.
Oct 25, 2019
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Solid selection of parts, bikes, and gear at acceptable prices. Service leaves a bit to be desired.
I recently moved to Portland and have been getting back into biking. Universal Cycles is very close to my apartment, so it made sense to swing in when I needed some new gear. The store is well kept - clean, bright lighting, and fully packed with bikes and gear at various price points.
Both times I've gone to this store, I haven't had great luck with service. The first time, I was looking for a helmet, the second time I needed fenders for my bike. Both times, I struggled to find someone
I recently moved to Portland and have been getting back into biking. Universal Cycles is very close to my apartment, so it made sense to swing in when I needed some new gear. The store is well kept - clean, bright lighting, and fully packed with bikes and gear at various price points.
Both times I've gone to this store, I haven't had great luck with service. The first time, I was looking for a helmet, the second time I needed fenders for my bike. Both times, I struggled to find someone
