For the past 25 years, ARM Insurance Agency has been the property and casualty branch of MAR Financial Group, providing both personal and business insurance solutions. Both companies are family-owned and have operated out of San Antonio, TX for a combined total of over five decades. As a bilingual insurance agency that focuses on commercial and personal lines, we are truly able to do it all when it comes to insurance.
Whether you're a business owner looking for commercial coverage or an individual consumer looking for home or auto insurance, ARM Insurance Agency has the expertise to find a personalized, comprehensive policy that will suit your needs. Our proactive approach to service, in addition to our determination to keep ourselves available to our clients, means that you can expect a same-day response to your call or quote request.
Whether you're a business owner looking for commercial coverage or an individual consumer looking for home or auto insurance, ARM Insurance Agency has the expertise to find a personalized, comprehensive policy that will suit your needs. Our proactive approach to service, in addition to our determination to keep ourselves available to our clients, means that you can expect a same-day response to your call or quote request.
Services
ARM Insurance Agency is a Texas corporation, wholly owned by Mary A. Rodriguez RHU, LUTCF and her husband, Jerry F. Mathis CLU, ChFC, LUTCF. Mary and Jerry have each been in the insurance business for over 25 years and have built an industry leading employee benefits agency, MAR Financial Group.
ARM Insurance Agency was founded on the same principal that has made its older sister so successful, "our customers deserve the highest level of service at all times during our relationship."At ARM Insurance Agency, you may rest assured that you will recieve superior advice from our professional staff and competitive rates from top rated insurance carriers such as Allied Insurance, The Hartford, Texas Mutual, and more.
ARM Insurance Agency was founded on the same principal that has made its older sister so successful, "our customers deserve the highest level of service at all times during our relationship."At ARM Insurance Agency, you may rest assured that you will recieve superior advice from our professional staff and competitive rates from top rated insurance carriers such as Allied Insurance, The Hartford, Texas Mutual, and more.
We're dedicated to providing quality insurance products that keep you protected. One of the things we pride ourselves on is our ability to offer same day quotes upon request. One of our helpful agents will then contact you to discuss your needs. We appreciate your interest in A.R.M. Insurance Agency!
A 1991 graduate of the University of Georgia's Terry College of Business, John earned his degree in Economics prior to joining the family firm, Market Distribution Specialists, one of the nation's leading distributors of telephone directories.
After the passing of his father, and seeing what was on the horizon with the coming of the iPhone, John left the family business, moved to San Antonio, Texas, and started his insurance career with one of the nations leading insurance agencies, MassMutual.In 2018, John joined MAR bringing his small business expertise and operational skills to our agency.
After the passing of his father, and seeing what was on the horizon with the coming of the iPhone, John left the family business, moved to San Antonio, Texas, and started his insurance career with one of the nations leading insurance agencies, MassMutual.In 2018, John joined MAR bringing his small business expertise and operational skills to our agency.
We understand that you can buy insurance anywhere, on-line, from your bank, direct from an insurance company, through the mail, or from any licensed agent. Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
Over 40% of all companies who use a chatbot are small businesses with 1-10 employees, according to a survey conducted by ThinkRelay.com. Successful chatbots personalize customer experiences by using machine learning processes, over time, to understand the nuances of each user's requests. The ability of Artificial Intelligences to provide these personalized responses results in improved customer experience.
Reviews (9)
Np Auldridge
Nov 30, 2021
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The absolute worst agency I've ever dealt with. Poor or non-existent followup on coverage and change requests, and inexcusable delays on every transaction.
Currently I have been waiting 75 days to receive the return premium of a policy I canceled long ago, with the promise I'd receive the refund no longer than 45 days. Quality has really declined in the past few years. If you look at the higher rated reviews, you will see that most are from 5-7 years ago
Currently I have been waiting 75 days to receive the return premium of a policy I canceled long ago, with the promise I'd receive the refund no longer than 45 days. Quality has really declined in the past few years. If you look at the higher rated reviews, you will see that most are from 5-7 years ago
Ben Hernandez
Sep 14, 2019
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Tom Lester
Aug 22, 2019
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John Thornton
Jul 28, 2019
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Lola Collinsworth
Sep 25, 2016
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Cassie Brandt
Aug 02, 2015
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I called ARM in a panic, as I had an event coming up and was given a deadline of just a few hours to obtain liability insurance. I worked with Donovan at ARM and I can't say enough great things about the way he handled my situation. He was patient, accommodating and shared my sense of urgency to get this done at the best price. Hands down would use him for all of my commercial needs!
Wanderlust Ironworks
Jul 04, 2015
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Jesse Rodriguez
Aug 13, 2014
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I spoke with one of their representatives, Donovan, about whether I should switch and drop cut some of my coverage to reduce my premium, and he explained how each coverage works and what each was for. It helped me make a better decision, and prevented me from making changes to my policy that could have left me underinsured. Very helpful, friendly and professional even though I decided to keep my current policy. Hope to do business with them in the future.
Glen M.
Jun 22, 2014
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I have had Sue as my agent for a long time. She is very friendly, and responds promptly to any questions I have. When I bought my home she took care of all the new homeowner’s insurance stuff that I had no clue about. She walked me through what was needed by the mortgage company, what the minimums for coverage are legally allowed to be, and what sorts of additional coverage should be purchased. It is very reassuring to have an expert walk you through this stuff, because you never know what you need and don’t have until you file the claim if you just buy from some online website.
About 6 months
About 6 months
