Luis and his team at Leal Insurance Services have been great to me and my family over the years--both with our personal and business insurance needs. Extremely knowledgeable about products in the insurance industry. Responsive to my endless requests. Helpful to seek out and secure the best possible rates.
Always personal and professional. I got a quote from Luis for auto insurance on 3 card and our home owners insurance. His customer service is the best and we ended up saving over $600 a year, even after we added an extra vehicle. I highly recommend Leal Insurance Services! Have had the pleasure of using Leal Insurance Services for 10 years now, WOW where has the time gone?
Always personal and professional. I got a quote from Luis for auto insurance on 3 card and our home owners insurance. His customer service is the best and we ended up saving over $600 a year, even after we added an extra vehicle. I highly recommend Leal Insurance Services! Have had the pleasure of using Leal Insurance Services for 10 years now, WOW where has the time gone?
Services
We take great pride in our agency, community and clients. As your Independent Agent we offer choice, provide a high level of service and are local to your community. But what does that really mean? Can't other agents say the same thing about their business? Choice: As an independent agent, we leverage our network of multiple insurance carriers to get you the right coverages, best price, and more.
Luis founded the agency in 2010. He's been a licensed insurance producer in Texas since 2008 and has a background in financial services. He is home grown in San Antonio attending Holy Cross High School and St Mary's University. Luis is generous with his time and resources. He has previously served as Chairman for the Board of Advisors at the Westside Family YMCA (2015-207).
Leal Insurance Services, LLC strives to ensure that its services are accessible to people with disabilities. Leal Insurance Services, LLC has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
We work hard to provide our clients with a wide range of insurance companies, and high level customer service. There is no better compliment to this service than by referring a friend or family member to our agency. When you refer folks to us, it's truly a win-win-win. You look like a hero, your friend or family member gets taken care of, and we're able to grow our local business.
If you need to file a claim, we're here to help. We hope that everyone is safe and that you're out of immediate danger. If you have questions or prefer to speak to someone *before filing the claim*, please call our office at (210) 277-7544. Please provide us with the pertinent info needed to submit the claim to your carrier.
Reviews (12)
Shawn Totten
Jan 14, 2022
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Positive: Professionalism
Mr. Leal made the transition smooth for me. Coming from another state, I still had my Rhode Island insurance policy. He helped get me a new policy quick and efficiently so I was able to get my car registered the next day. Overall, everything went smooth and would certainly recommend doing business with him. Thank you.
Mr. Leal made the transition smooth for me. Coming from another state, I still had my Rhode Island insurance policy. He helped get me a new policy quick and efficiently so I was able to get my car registered the next day. Overall, everything went smooth and would certainly recommend doing business with him. Thank you.
Richard James
Dec 13, 2021
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Thanks Leal Insurance for getting us the appropriate coverage for our business. When we started our business we honestly picked mainly on price... This was a mistake that could have really hurt us. Leal and his team opened our eyes to the gaps that existed in our previous plan and set us up with coverage that truly gives me peace of mind knowing my business is protected. Thanks again Luis and team.
Morgan
Jul 17, 2021
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Nicole Lamb
Nov 19, 2020
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Luis Leal does not know how to talk to his customers. He extremely rude,very disrespectful and unprofessional He was getting upset so easily and was argumentative because I had questions about my policy. It is very unfortunate I just started a new policy with them. Once it is over I will no longer be associated with this company. I would rather pay more money for insurance and get good customer service rather than pay better rates and treated like garbage.I would not recommend being inolved with leal services especially if you have a child near you when talking to him on the phone because it is
Alyssa Leal
Aug 31, 2020
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Leal Insurance Services was started because Luis knows that people are looking for excellent service and an advocate who knows the industry inside and out and will match them with the right policy at the best possible price. He does just that day in and day
out. He is always trying to maximize efficiency while keeping the personal human relationships with his clients. When you work with Luis you get someone who will advocate and educate; a real champion of your interests. You won’t find better.
out. He is always trying to maximize efficiency while keeping the personal human relationships with his clients. When you work with Luis you get someone who will advocate and educate; a real champion of your interests. You won’t find better.
Jennifer Solis
Jul 31, 2020
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Leonard Escalante
Jul 15, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I went to Leal services to get information on my current policy and he helped me realize that was covered for much! At that point I knew I wanted him to be my insurance agent! Helped me get the coverage I wanted and needed! Thank you! I would recommend him to everyone!
I went to Leal services to get information on my current policy and he helped me realize that was covered for much! At that point I knew I wanted him to be my insurance agent! Helped me get the coverage I wanted and needed! Thank you! I would recommend him to everyone!
Thomas Andrews
Jun 26, 2020
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We have used Leal Insurance Services for multiple vehicles and homes. Finding the appropriate amount of coverage at a reasonable price is an overwhelming process and we've been lucky to have Luis and the team help us along during everything. They routinely check in to make sure we are getting the best deal for our needs. The whole staff has had nothing but positive attitudes at every exchange. Communication has always been prompt. Worth every star with the highest of recommendations.
H. Analco Gonzalez
Jun 30, 2019
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Leal Insurance is professional, reliable, accessible and very comprehensive in its insurance offerings. Luis has built an outstanding reputation and company with a local heart and large vision and capacity no matter what your needs. My firm uses Leal Insurance professionally and many of the partners also do personally--one of our easiest referrals to make!
Chris C.
Jun 26, 2019
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Luis and his team at Leal Insurance Services have been great to me and my family over the years--both with our personal and business insurance needs. Extremely knowledgeable about products in the insurance industry. Responsive to my endless requests. Helpful to seek out and secure the best possible rates. Always personal and professional.
Kenneth R.
May 08, 2017
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I recently moved my insurance to Leal Insurance Services from a private carrier - and couldn't be happier! The process was so smooth and Luis was there to answer all of my questions along the way. Luis is an independent agent and I feel like he works for ME, not the insurance company! He helped me increase my coverage, protect my family, and save money on my home and auto. Thanks, Luis!
Maggie R.
Oct 04, 2012
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I can't think of a situation where an insurance agent should get 5 stars- except for this one. Luis Leal has been my insurance agent since before he opened his own agency. His commitment to customer service made it any easy decision to follow him. I'm continually impressed with the detailed personal service I get here.
I hate dealing with insurance because it seems like every one is trying to screw you over, but with this agency I trust that my needs are put first. I have auto and renters insurance with LIS and its so easy and hassle free. Luis Leal is so good, he even got my dad, a
I hate dealing with insurance because it seems like every one is trying to screw you over, but with this agency I trust that my needs are put first. I have auto and renters insurance with LIS and its so easy and hassle free. Luis Leal is so good, he even got my dad, a
