My name is Horacio Franco, the owner of H & R Plumbing and Drain Cleaning, Inc. We are a family-owned and operated business that proudly serves all of the East Bay area. We currently have a staff of 15 employees, all dedicated to providing you with quality service. H & R Plumbing and Drain Cleaning, Inc is a full service company that specializes in residential and commercial work.
Whether you want to fix a small leak or re-pipe your entire house or business, we will be happy to help you. Our technicians are clean, courteous, on time, and get the job right the first time. They form a skilled team, and we provide them with health insurance, a vision plan, dental insurance, and a retirement plan.
Whether you want to fix a small leak or re-pipe your entire house or business, we will be happy to help you. Our technicians are clean, courteous, on time, and get the job right the first time. They form a skilled team, and we provide them with health insurance, a vision plan, dental insurance, and a retirement plan.
Services
Without using harsh chemicals that could damage your pipes, Hydro-Jetting does the job thoroughly the first time. You won't need repeat visits and will have fewer problems in the future. Horacio Franco was ready to control his own destiny. He'd worked six years in the plumbing industry and had earned his master plumber license when he decided to open H&R Plumbing & Drain Cleaning in 2004.
Consisting of multiple components and many different materials, manholes are necessary to access utility vaults or to perform maintenance on other underground utilities. It is crucial that manholes go through the proper assessment and rehabilitation in order to keep them up and running. Since there are different types of manholes and each component breaks down differently, each one must be repaired and renewed in a specific way.
H & R Plumbing and Drain Cleaning, Inc works hard to provide our customers with excellent service and quality workmanship on every job we do. We maintain a high customer satisfaction level which, in turn, results in a positive work environment and promotes continuous company growth and expansion. H & R Plumbing and Drain Cleaning, Inc is looking for honest, dynamic, customer-oriented individuals who would like to join our rapidly expanding team.
Reviews (7)
Holly Montalvo
Aug 18, 2020
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Terrible customer service. We had a home warranty and were referred to H&R and had to pay a $75 service fee and were told it would be covered. A plumber came out and said we needed a new toilet and that they would get the paperwork handled and would get back to us that same day. We have five people in our house using one toilet and this was an urgent need. No word back by the next day and I called H & R this morning and was told no update yet. I then reached out to Fidelity Home Warranty and I sat on hold for hours. Finally I was able to receive an automated message regarding our status of our
Arrica S.
Jan 24, 2020
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We had a terrible service experience. Someone came out to fix our toilet and we were told the work was guaranteed for 30 days. When I followed up because the toilet stopped working again a week later I was ignored. I called 4 times and left multiple messages. The 4th time someone picked up and said they'd be by tomorrow but no one showed or called. I called again and left a message only to be ignored yet again.
Jay Tee
Jul 25, 2019
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Alecia L.
Apr 07, 2019
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Kyle H.
Dec 03, 2018
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Terrible service. Do not use them if you can avoid it. I was trying to make an appointment with them, first they said they couldn't send anyone. Then they said they could send someone between 1:30 and 3. When I called at 1:20 to ask for someone to come at 2, they told me that the plumber had already come and left because no one at home. When I told the manager I was frustrated that she said 1:30-3 but actually the plumber came and left before 1:30 she hung up on me. Avoid them if you can.
Janeen Rubino-Brumm
Aug 07, 2017
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Julie VanTilburg
May 29, 2017
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He was prompt and absolutely honest in his work. Example, after fixing leak in toilet, I noted two other issues I have been having and in both cases he could have engaged into a service to research issue and I would have expected as much and gone with it. Instead he explained what he knew to be the issue due to his experience (case 1) and on the other situation, he looked under sink and turned up the water. We have consulted at least one other plumber if not two previously over the past years and not one thought to check that water source. Again, I was prepared for having to do extensive testing
