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Insurance coverage cannot be bound or changed via submission of this online e-mail form or via voice mail. To make policy changes or request additional coverage, please speak with a licensed representative in the agent's office, or by contacting the State Farm toll-free customer service line at (855) 733-7333.
Reviews (10)
Anderson Bazile
Jan 04, 2022
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I can't put into words how Ms. Freddie Gant uphold her comment to me as one of her customers. I had a misunderstanding where my insurance had been canceled, with measurements out of my control, however Ms. Gant communicated with the head of State Farm and got my policy reinstated. Please note this took place right in the middle of New Years and she always picked up her phone like I was family. Thank you so very much. Her communication and follow up is outstanding.
Naiyah Yelreb
Dec 21, 2021
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Vernon Tmaster
Nov 23, 2021
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Cynthia Melonson
Oct 30, 2021
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I met Ms Gant over 30 years ago through a mutual friend and have been with her ever since. It's good to know someone's in your corner when you have a claim and you don't know what to do. I know she's always doing what's best for me not just the company. She has a very convenient location right on FM 1960 and will even meet you if urgency dictates. There may be cheaper places to patronize but you get what you pay for and I feel secure with her coverage. I would, and have, recommended her to anyone looking for life, health, home, auto and even motorcycles. I've even financed a couple vehicles thru
Charles Harris
Oct 12, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Freddie and her staff are awesome people, I've been and client for over six years and the service I've received has been nothing short of superb, they've made me feel like family and I recommend them to anyone that is looking for honest friendly and professional service.
Freddie and her staff are awesome people, I've been and client for over six years and the service I've received has been nothing short of superb, they've made me feel like family and I recommend them to anyone that is looking for honest friendly and professional service.
Dwight Jackson
Oct 02, 2021
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I have been a policy holder with Freddie Gant since the early years of her Agency. I have found her and her staff to be extremely knowledgeable, friendly, customer oriented, and responsive to questions and/or concerns that I may have had about any of my multiple policies. What particularly impresses me about her Agency, is that she and her staff are motivated to provide their policy holders with the best insurance value “for the policy holder”, even if the recommended solution results in less premium pay for the Agency. Freddie and her team consistently, and persistently work on behalf of their
Sherry Jones
Sep 21, 2021
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LaQuinton Charles
Sep 19, 2021
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Christy McCarthy
May 31, 2019
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Also agree with below reviews, Ms Gant and her staff will never return your calls. If there is an issue she is quick to call you but don't expect to ever hear back from her without multiple calls and emails. I have complained to corporate numerous times and nothing has been done. We have been with Ms Gant since 2009 and with State Farm since 2002 and prior to switching to Freddie we never had issues. I'm at my breaking point and have decided to leave SF all together if this is the kind of customer service they are ok with their agents giving. Get it together Freddie and staff.
Cale C.
Oct 04, 2018
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I can agree with Karla's review about staff. I would get calls if I did'nt have something they needed, but if I reached out to them for a question I had about a issue, I would not hear back from them. I had been with Freddie for over 15 years, with state farm for over 20. The customer service has went downhill at her office. My wife and I felt like we were taken for granted. I have home, car and life thru state farm. Freddie, personally seems like a really nice person, but maybe she should should make some staff improvements. I transferred my services to another agent.
