Hidden Creek Management provides long-term property management for single and multi-family residential and commercial real estate in Watauga and Avery Counties. Hidden Creek Management takes pride in our performance. Our focus on excellence in service is a reflection of our commitment to a long-term relationship with all our clients.
Whether your project is large or small you can count on exceptional, dependable service. Hidden Creek Management is a property management firm serving the North Carolina real estate market. Hidden Creek Management has specialized in midrange to high end residential and commercial property management since 1980.
Whether your project is large or small you can count on exceptional, dependable service. Hidden Creek Management is a property management firm serving the North Carolina real estate market. Hidden Creek Management has specialized in midrange to high end residential and commercial property management since 1980.
Services
Enjoy the peace of mind that comes from knowing the paperwork is being handled. Our totally computerized accounting and reporting system itemizes all expenses, comply with IRS regulations, and can manage bill paying. We aggressively and creatively market your vacant property to find you an excellent tenant.
Hidden Creek Management is pleased to offer direct deposit through Appfolio property management software to all of our property owners! Owner payments are usually direct deposited by the last business day of the month and Owner reports will be sent out via email.
If you are interested in signing up, the Owner/Investor Direct Deposit Authorization is listed below and designed for you to download, fill out, print, sign and mail to Hidden Creek Management.
If you are interested in signing up, the Owner/Investor Direct Deposit Authorization is listed below and designed for you to download, fill out, print, sign and mail to Hidden Creek Management.
Hidden Creek Management pays out owner draws the last 2 business days of the month. This payout is for all money collected during that month. This is done to make sure that all funds collected are valid and to avoid cutting out multiple checks for individual owners in a single month. There is NO fee for setting up direct deposit and we strongly encourage our owners to take advantage of this service.
Reviews (16)
Belle Olivier
Jan 22, 2022
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Hali in the office is amazing! She engages with professionalism, knowledge, and integrity. Very thorough in answering any questions or concerns, and explaining the process. The documents that are sent regarding policies, fees, and procedures, and what is required, is very concise and easy to understand. I read through everything. If I had a question or needed to clarify anything, Hali and the rest of the staff were very kind and helpful.
Olivia Lipps
Jan 19, 2022
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Robert Walsleben
Jan 19, 2022
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Liam Doll
Nov 28, 2021
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Colby Fry
Oct 16, 2021
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Don’t know whether to fault hidden creek or the property owner here but since moving in, our house has had an absurd amount of issues. The newest, among many, is MOLD. The pictures you see here are just from having these belongings stored in my bedroom (that doesn’t have a window). The mold has ruined my only back pack, guitar cases/straps, clothes, and part of my comforter. The pillow in these pictures was what was currently on my bed…. Aside from the newly found mold problem, the first time I tried to do laundry here I started to smell something burning. Turns out, when I took the entire
Alexis Poff
Sep 20, 2021
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Hidden Creek goes above and beyond to provide the best service possible, are very involved, and utilize great communication skills. They are transparent and value safety to ensure their renters have a pleasant experience. I firmly believe Hidden Creek is the best property management company in Boone and the surrounding areas. I highly recommend their services!
S. L.
Apr 21, 2021
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Positive: Responsiveness, Value
This management company is so extremely kind when you call with questions about their available units, leniency, prices, advice on location, etc. I could go on! Lexie was the kindest person I have spoken to on the phone thus far in my time needing customer service. Would recommend this place over the others here in Boone any day!
This management company is so extremely kind when you call with questions about their available units, leniency, prices, advice on location, etc. I could go on! Lexie was the kindest person I have spoken to on the phone thus far in my time needing customer service. Would recommend this place over the others here in Boone any day!
Cameron Smail
Feb 25, 2021
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I am speaking from the perspective as a property owner being represented. I have used Hidden Creek for the last couple years and have been very pleased. My desire is to maintain my properties at a high level and have no issue investing in repairs when needed and they have been extremely professional implementing the repairs as well as being concerned about the well being of the renters.
Were I to be in the market for a rental in the Boone area I would be happy to be a renter. If I am asked for recommendations for rentals I would direct them to Hidden Creek.
Were I to be in the market for a rental in the Boone area I would be happy to be a renter. If I am asked for recommendations for rentals I would direct them to Hidden Creek.
Savannah Pardue
Feb 10, 2021
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Lexi was so awesome throughout our application process. Both times I talked to someone on the phone they explained everything explicitly and were so friendly. Lexi was so organized and responsive. I've dealt with a lot of rental companies throughout my 3 years renting as a student in Boone, as I'm sure a lot of people do, and this was the best experience I've had. I'm so excited to rent this property through Hidden Creek Management!!!
Savanna L.
Sep 09, 2020
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Chrissie F.
Mar 29, 2020
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I didn't even get so far as renting from this company. The property we viewed was listed as dog-friendly. We found out after putting down $170 in application fees, they came back and said that our dog breed was considered aggressive and we weren't eligible for any of their properties. They did not state this publicly anywhere on their website, or we would not have paid all that money. Of course, they refused to refund the money. After reading all the negative reviews about them, it sounds like we got out easy by only losing $170 to them (and possibly dodged a bullet).
Jordan A.
Oct 31, 2019
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I moved out back in January 2018! I was released from the lease and paid my termination fee. Hidden creek stated in the lease we needed renters insurance. Nobody had renters insurance and they did not provide it, like the lease states. The maintenance was never performed here. The management company accepted my termination and released me of all responsibilities. I had 2 roommates at the time that were still on the lease. After clearing this all up last summer (2018), I didn't not hear about this ever again. Now, over a year and a half later, I am being told that I solely owe over $3500. The
Maria S.
Oct 01, 2019
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BE CAREFUL. We lost a lot of money dealing with Hidden Creek and their frustrating operations. Since they place strangers together, you really have to watch out for the housemates' expenses, including damage charges at the time of departure. I wish I could be more specific but things never seemed quite right. What an expensive mess!
Important note- when my daughter and housemates looked for an attorney to dispute the many extra charges, they learned that Hidden Creek has used all the firms in Boone to prevent their tenants from being able to hire one!
Important note- when my daughter and housemates looked for an attorney to dispute the many extra charges, they learned that Hidden Creek has used all the firms in Boone to prevent their tenants from being able to hire one!
Marcie M.
Sep 19, 2019
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They are only receiving one star b/c I have no other option. Please CAREFULLY (don't) consider applying for rental housing with this company. First of all, the application process is over priced, $60/student and $60/guarantor. The application wording for residents to be accepted for consideration of renting is very tricky and misleading. Four App State student families applied with H.C. as our former housing situation fell-through. We found 2 properties online, pics ONLINE VIEWED as properties that would provide acceptable living conditions. After 3 days of waiting and getting approval
Debra O.
Aug 28, 2018
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UNFORTUNATELY we rented a home from Hidden Management. They too told us we were not allowed to see inside the home as tenants were living there. Unfortunately we did not run away but instead trusted that they would provide a habitable, clean, fully operational and safe home for our children going to college 4 hours feom home. Upon arrival i immediately started calling the management company as the home had a large plumbing problem and mold in the basememt, almost every room had missing baseboards, the driveway had crater size holes, the deck is swsying in the center, the pantry was missing
Ben F.
May 07, 2018
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We called this company attempting to look at a property listed for rent and were told that they don't allow prospective tenants to see the property before signing a lease - "That's just the way our company works." I've never heard of a reputable management company not allowing people to view properties. I would be very wary if you're considering using this company.
