At Hi-Tek Solutions in Downey, CA we specialize in IT Services, Computer Repair, Sales, IT Business Solutions, & Data Recovery. Replaced our in-house AC air filter with MERV 13 rated air filter that filters dust, pollen, mold, cough & sneeze, virus, bacteria, and more. We believe in helping others and making their lives easier with technology. We are here to provide honest, high quality services, keeping our clients secured and perform all duties in good faith.
Services
We have been practicing in the computer industry for over 17 years. Our passion and dedication as Professional Computer Technicians have gained our customer's trust and business throughout the years. We believe we provide you with the finest level of customer satisfaction possible. We provide First-Class computer services, guaranteed to meet our customer's specific needs.
IT Services in Downey - We can help you add workstations to your existing network and or tailor a new desktop for your needs. Backup all your data documents, music, Install OS, Install important Updates, Install Anti-virus and Anti-Malware for FREE. In addition, we would be happy to install any additional software provided by you.
At Hi-Tek Solutions in Downey, CA we offer Residential Software Solutions & Setups where our experts come to you and provide our excellent IT services. Optimize your PC's performance; Install Windows Updates, clean your PC from old unnecessary junk files. Install Anti-Virus & Anti-Malware to prevent future infections, Remove unnecessary programs, Remove build-up dust from the inside of the computer and the external of the case.
Carbonite provides data protection solutions for businesses and the IT professionals who serve them. The Carbonite product suite provides a full complement of backup, disaster recovery and high availability solutions for any size business in any location around the world, all supported by a state-of-the-art global infrastructure.
We brought in my laptop in a few months ago after constant issues with it and having taken it to other repair places in Downey. I have to say thank god for Hi-Tek. Downey was in need of and honest and reliable as well as friendly computer repair place. Very friendly and professional as well as knowledgeable staff, in person and on the phone.
Reviews (21)
Natasha C.
Jan 22, 2022
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A family member recommended Hi-Tek Solutions for issues I was having with my Dell computer. Turns out my computer got hacked. I was able to drop off my computer on a Monday and it was ready for pick up within a couple days. I didn't mind paying the extra fee for the expedited service since I use my computer for work. The staff were friendly, professional, and everything that was done on my computer was explained in detail along with the issues that were found on my computer. Reasonable prices. I will definitely be returning.
Joe S.
Jan 13, 2022
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I brought my HP Lap Top to upgrade my Windows, clean up my computer because it was running slow and added an Antviruse. Upon picking up my Laptop the tech was very thorough on what was done the unit. The Laptop was blazing fast working like New, the only issue was connecting my Printer via Bluetooth. The tech assisted me via remotely and successfully downloaded the appropriate Driver & was back in business. I highly recommend this place for all your Computer needs, it's 10x's way cheaper than taking it to Best Buy! Highly knowledgeable staff, excellent customer service and
Art Gutierrez
Jan 05, 2022
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Lori Suarez
Dec 03, 2021
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Rolando Salcido
Oct 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I am over the moon happy for the repair of my labtop. My hard drive was failing and I took it in to get it repaired. Was let know off the bat that I needed a hard drive replacement which I went ahead and did. Great response and now my labtop is good as new. Super happy and will for sure be taking all repair needs to them.
I am over the moon happy for the repair of my labtop. My hard drive was failing and I took it in to get it repaired. Was let know off the bat that I needed a hard drive replacement which I went ahead and did. Great response and now my labtop is good as new. Super happy and will for sure be taking all repair needs to them.
Ronald Japardi
Oct 05, 2021
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Joanna Perez
Aug 02, 2021
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Vicky B.
Jun 11, 2021
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Sergio did a great job taking care of my MacBook Pro- I thought I needed parts replaced but him and his team did a thorough check and said I just needed a deep clean. It not only saved me time and money but I know how reliable and trustworthy they are! Thanks so much, I'll be recommending you to my friends!
Aljon Cruz
May 30, 2021
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The service was fast and the staff that greeted me was professional, despite me being constantly on their tail because the computer that I dropped off to be moved to an another case was my only computer and I wanted it done as quick as possible. The staff was really patient with me and the end result ended up being worth the wait, will return here for any other computer problems that I can't fix on my own for sure.
Kat Moon
May 02, 2021
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Customer service is great but unfortunately the 2 month turn around time is terrible!!!!
Experience:I dropped off my computer mid-January, and I got a quote in early February. I was told that it would take 2 weeks for materials to ship and 2 days for the repairs. Shipping took closer to a month(I think they didn't place the order for the parts until I called 2 weeks later to check on the progress because that's when I got the shipping info) and then after receiving the parts, they sat on my computer for another 2 weeks, so I called to check what was happening and why they were taking so long.
Experience:I dropped off my computer mid-January, and I got a quote in early February. I was told that it would take 2 weeks for materials to ship and 2 days for the repairs. Shipping took closer to a month(I think they didn't place the order for the parts until I called 2 weeks later to check on the progress because that's when I got the shipping info) and then after receiving the parts, they sat on my computer for another 2 weeks, so I called to check what was happening and why they were taking so long.
Teresa Z.
Apr 04, 2021
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Who needs Best Buy and the Geek Squad when you have Hi-Tek Solutions! Seriously, my laptop had broken hinges and Hi-Tek was able to fix my laptop in less than a week compared to Best Buy who was going to take over a week just to ship to Kentucky!!
I couldn't wait more than 2 weeks as I currently need my laptop for work right now! I am so glad I took the risk and brought my laptop in to Hi-Tek. No more Best Buy for me! I will definitely be bringing my laptop here for any future repairs and will definetly recommend to family and friends!
Great customer service. Thank you for keeping me
I couldn't wait more than 2 weeks as I currently need my laptop for work right now! I am so glad I took the risk and brought my laptop in to Hi-Tek. No more Best Buy for me! I will definitely be bringing my laptop here for any future repairs and will definetly recommend to family and friends!
Great customer service. Thank you for keeping me
Antonio G.
Mar 06, 2021
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RonnieJoAnna F.
Jan 27, 2021
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I previously brought in a very old laptop to have it opened and transfer my data to a hard drive. They were quick, and did what I thought might be impossible.
I came back for another project. They are now working on a damaged drive for me right now during COVID. They had to send it out to a larger company because it is so damaged but they have been updating me regularly on the delays because of COVID and following guidelines slowing work down. I have been very happy with their service.
I came back for another project. They are now working on a damaged drive for me right now during COVID. They had to send it out to a larger company because it is so damaged but they have been updating me regularly on the delays because of COVID and following guidelines slowing work down. I have been very happy with their service.
Giselle B.
Jan 06, 2021
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I really recommend Hi-Tek Solutions for your PC troubles!
I needed my gpu and cpu cooler swapped out for new ones and also an ssd installed. I took it to a friend so they could assemble my PC for cheap. BAD IDEA! When I got my PC back it was slow and glitchy. I needed this fixed.
I brought my PC to Hi-Tek Solutions. Told them what happened in hopes that they could fix the problem. AND THEY DID! The reason my PC was so slow and glitchy was because my friend copied the OS instead of doing a clean install. They fixed the issue and I got my Pc back working as it should have.
I needed my gpu and cpu cooler swapped out for new ones and also an ssd installed. I took it to a friend so they could assemble my PC for cheap. BAD IDEA! When I got my PC back it was slow and glitchy. I needed this fixed.
I brought my PC to Hi-Tek Solutions. Told them what happened in hopes that they could fix the problem. AND THEY DID! The reason my PC was so slow and glitchy was because my friend copied the OS instead of doing a clean install. They fixed the issue and I got my Pc back working as it should have.
Lisa Jorge G.
Dec 02, 2020
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Hi so this is my second time going to the computer services and they've been very helpful and they tell you the truth when somethings not working right and give you solutions on how to make it work and fix the problem so I really do recommend this please guys I love it thank you so much for your service
C. S.
Oct 03, 2020
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My 2TB WD external harddrive that has a little over 1TB data could not open/viewed in my laptop. I browsed everywhere, read reviews and called to inquire. I took my harddrive to this place to see if they can retrieve the data. I dropped it off along with my new 4TB harddrive. I was told they'll call me and send emails for any update/status on my harddrive.
It took 4 months! And only able to retrieve 60% data. I paid $625 for the time and how much data they can recover! Ridiculous!
I gave them 1 star because of the lack of communications, the time it took, and how much they charge for the percentage
It took 4 months! And only able to retrieve 60% data. I paid $625 for the time and how much data they can recover! Ridiculous!
I gave them 1 star because of the lack of communications, the time it took, and how much they charge for the percentage
Gladys R.
Sep 22, 2020
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My dog spilled my iced coffee directly onto my open mac book pro! It was a nightmare I thought no way would they be able to fix it, my laptop screen would not turn on. Took it to them same day and within 2 days they called with good news and repair solutions and they explained with detail the problem which I appreciate because I didn't feel like they were lying to me. It's been a month and my laptop is running smooth! Honest pricing! Thanks guys!
Midnight Lotus
Aug 30, 2020
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I will preface by saying they will get the job done, but it's totally not worth the price. Three years ago I brought My PC. I was pretty sure the motherboard died and I didn't have the confidence back then to do the swap on my own. Brought it to them and they confirmed what I already knew, but for around 60ish 💲💸💰 I ordered a new board and they were going to do the installation, but apparently that caused the CPU to die.. which it was working fine before... I found that kind of suspicious... regardless after a couple days when I brought them the new cpu the repair was completed. FYI, they
Millie Tyson
Jul 04, 2020
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Martin C.
Jun 05, 2020
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Before sharing my experience with this "business" I want to start off by saying that during these COVID-19 times, I'm a firm believer in helping small business. For that reason, and the "5 star reviews", I decided to fix my 2012 MacBook Pro that had been without operation since last year due to me accidentally spilling wine on the keyboard at this local small business. With that being said, let's start.
I am about to share what separates a small business compared to an actual established PROFESSIONAL business such as Apple or Amazon and why in some cases it&apos
I am about to share what separates a small business compared to an actual established PROFESSIONAL business such as Apple or Amazon and why in some cases it&apos
Oscar D.
Mar 07, 2020
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I brought my dads old MacBook because it needed a battery replacement and the trackpad was freezing up.
Once they were done with the work the MacBook was working good again.
If you do bring your electronics here keep in mind that you will potentially have to wait days just for them to run a diagnostic on your devices; and after that, wait for parts to arrive. In my case, I waited close to 2 weeks for everything to be done.
The wait was worth it IMO. The price was more than fair.
One critique would be that they weren't good on calling me for updates. As customer's we want to know
Once they were done with the work the MacBook was working good again.
If you do bring your electronics here keep in mind that you will potentially have to wait days just for them to run a diagnostic on your devices; and after that, wait for parts to arrive. In my case, I waited close to 2 weeks for everything to be done.
The wait was worth it IMO. The price was more than fair.
One critique would be that they weren't good on calling me for updates. As customer's we want to know