James Eyecare & Optics Gallery

I moved here last year and found this place because of its reviews. Which is why it saddens me to write this review. Not being from here, I missed my exit. So I at least called because I knew I would be late for my 3:15 appointment. They said if you get here by 3:30 they would see me. I was really hoping for grace. 🙏🏽 I walked in at 3:32. They declined to see me. Which is fine because it was my fault. Not making excuses, but When I asked when the Next available weekend appointment would be they said it wouldn’t be until March. I politely declined, and I do understand your policy. So don’t

Dr. Dolven and her staff are kind and caring! I never feel rushed, my questions are always answered and I am thankful to be a patient. Highly recommend!

James Eyecare and Dr. Dolven are so great - they are always friendly and helpful when I need to re-order contacts or schedule an appointment. They keep a lot of contacts in stock so I don't have to wait for them to be shipped when I run out. Dr. Dolven is so sweet and knowledgeable and helped me figure out why I always had such a problem with contacts in my right eye. Great and convenient location too!

Will not be back.
I got an eye exam, new glasses, and new lenses. I tried them on and had blurry vision, but the assistant assurred me that it would take a few days to get use to my new glasses. I wore them for a weekend and had headaches and still had blurry vision in my left eye. I brought them back and the assistant told me that they took out my astigmatism in my left lense. I was kinda skeptical at that point. The assistant also tested the glasses to see if the left lense actually matches the prescription, it did not. I understand that's the manufacturer's fault, not the store's or the doctor

Love the doctor I saw but some of the employees that adjust your glasses are very snooty acting. You help people pick out frames for crying out loud!!! I walked in today and the lady was all frowned up. I was dressed in my nursing scrub!!! I should have given her $20 to buy a new attitude. I am thinking changing provides because of my experience today. I definitely going to share my experience with others.

I consider James Eye Care to be, without question, my best medical provider. Over the last year, this team has tirelessly worked to fit me for multi-focal contacts and it has been a challenge. I’ve tried at least four (4) different contact brands and eight (8) different prescriptions over the past year. Instead of giving up, however, they believed a solution could be found. What is impressive is they contacted ME when they discovered a new product solution, ordered trials for me and left a message they’ll be at the front desk. When I told them I was on vacation, they then offered to FedEx them

First timer at James Eyecare. I just recently moved to Little Rock from out of state, and was referred to this office by a former Employee (go Natalie!) I could not have been more happy with my time at J.E. My appointment was at 8:45am, and with the paperwork, exam, discussion, lens choosing, etc. I was done within an hour! Everyone was extremely nice to me, and the office was very professional. I won't be going elsewhere! Thank you James Eyecare & Optics Gallery!

I love James Eyecare and optics. They have some amazing frames, amazing people and the lady in the sells department is so beautiful, she makes me want to buy all the frames just to keep looking at her. Maybe that sounded a little strange. She is pretty though. Anywho, this place is the best. I always have a pleasant experience when I go there. 😃😃😃

I just moved in to Little Rock and I was not sure which eye clinic was a good one to have my eye exam done. Got one of the best. I booked the earliest date possible which was a month before my appointment. When I came in, I just had to fill out a form, wait for a few minutes and before I knew it, I was done. Dr. Dolven was really nice as well as the staff. She made sure everything was clear before she let me go. Very satisfying first time experience! :)