SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville commits to the following principles in all our dealings with area residents and businesses suffering from water, fire, storm, mold or other disasters. Our owners and management team know a primary predictor of a successful restoration is the speed with which we react to an emergency.
We structure our response protocol to ensure our team is on-site at any size loss within one hour of a customer's call. We pledge to be at your property faster than anyone, no matter what time of day. We are proud to be considered a leading provider of restoration service in East Tennessee. Our crews are capable of managing large losses involving the orchestration of dozens of workers handling a multitude of tasks.
We structure our response protocol to ensure our team is on-site at any size loss within one hour of a customer's call. We pledge to be at your property faster than anyone, no matter what time of day. We are proud to be considered a leading provider of restoration service in East Tennessee. Our crews are capable of managing large losses involving the orchestration of dozens of workers handling a multitude of tasks.
Services
With more than 40 years of experience, we can offer intelligent and experienced restoration professionals to restore water damage, fire, and storm loss threats to Knoxville homes. We have a broad service area that encompasses done, Downtown Knoxville, Rocky Hill, Sequoyah Hills, South Knoxville, Bearden, Fort Sanders, Lyons View, University of Tennessee, and Holston Hills.
The immediate threat of bursting pipes in your residence or basement is rapidly pooling water that can rise to several inches in depth. Standing water can quickly get absorbed into porous materials like carpeting, hardwood, and drywall. From water damage repairs to clean up after a sewer backup, the rapid response of our water restoration technicians can make a considerable difference in the time and money spent to recover your home.
Heaped debris and ash can be overwhelming for a smaller home or business. This aftereffect of combustion allows for higher concentrations of soot and smoke particles circulating in the environment. Our professionals work on shoveling out these charred remnants and vacuuming up particulates that ultimately impact odors and later cleaning efforts.
The team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is always ready to respond to the damage strong winds and heavy precipitation cause to homes and commercial properties. Residents and businesses in our service area can expect a swift response, within four hours of your call. Board up and tarping services are crucial to avoid additional damage from the elements, and our crew completes this task fast.
There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.
Reviews (10)
Mark Aycock
Dec 23, 2021
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April Massengill
Nov 06, 2021
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Cindy Latham
Oct 30, 2021
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Curtis Maynard
Oct 18, 2021
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As a President/CEO of APEX Property Management in Knoxville, I have relied on ServPro for many issues over my 10+ years of operation. Being a property management company, you always have issues that arise. Jason is awesome to work with and responds quickly with his team to face any situation. I know I can rely on them to get the job done, provide quality work and keep me informed to make the situation as smooth as possible.
Amy Sosville
Aug 20, 2021
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These guys were just wonderful. We had a pipe burst in our wall- and Nick came out with a crew to assess the damage within an hour of our call to him. Scott and others were in and out of our home over the next several days. They were professional, curteous, and were always there when they said they would be. Thank you Scott and Nick! I hope to not need you again but if I do- you certainly have my business. I highly recommend these guys.
Pepsin Kolar
Jul 15, 2021
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We love working with SERVEPRO of Rocky Hill, Sequoyah Hills, South Knoxville. Jason and the whole crew have always been on time, providing amazing customer service and the jobs have always been completed to perfection. We will always recommend them to anyone. Thank you for your support and hard work everytime guys! We appreciate you all!
Shirley Lee
Feb 22, 2021
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Samuel B. Henard
Oct 13, 2020
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ServPRO Rocky Hill recently did a water extraction for me. They broke my counter top, all four the legs off of my oven, and broke a leg and bent my dishwasher where it won't even close. They refuse to take… responsibility for any damages. The insurance company is covering the counter tops, but not appliances. Very poor business integrity with this company. Do NOT recommend. Owner and management notified to no prevail.
Nancy Coven
Feb 03, 2020
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A couple of weeks ago Rodney and Daniel were here and at the time I was so impressed with the thorough job they did. And now after a couple of weeks I have noticed a HUGE difference in the amount of dust that is no longer covering my furniture. Also, I am not waking up with a stuffed up nose. Incredible! I only wish I had gotten ahold of them sooner. Thank you Daniel and Rodney.
Mary Ann Rice
May 30, 2019
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