Our willingness to lend a hand is not exclusive to the work that we do in the restoration and recovery industry. While our SERVPRO team of professionals has more than a century of combined experience in the various fields we specialize in, our greatest achievements are the differences we can make in the lives of our customers.
From our owners, Allan and Pamela McMillon, to our full roster of qualified recovery specialists, we have our customers best interest in mind, with every step of work we do. While our area might best be known for its scenic vistas of Douglas Lake and the Smokey Mountains National Park, along with entertainment venues that help to generate tourism to the area like Dollywood, we also know how to take care of one another.
From our owners, Allan and Pamela McMillon, to our full roster of qualified recovery specialists, we have our customers best interest in mind, with every step of work we do. While our area might best be known for its scenic vistas of Douglas Lake and the Smokey Mountains National Park, along with entertainment venues that help to generate tourism to the area like Dollywood, we also know how to take care of one another.
Services
When it comes to restoration and recovery efforts, you need experienced professionals that have the training and equipment to make a difference quickly for your property. Because most loss incidents worsen the longer they go unrestored, reaching an emergency fast is a top priority of our SERVPRO team.
Our drying and recovery process is state-of-the-art, showcasing the advancements of the industry both in our techniques and the equipment used. In-place drying is faster and more efficient than other solutions and causes less disruption and upheaval for your home. To achieve this, we lean on the sophisticated drying tools at our disposals, such as our high-velocity air movers, desiccant dehumidifiers, and weighted extractors.
Fires are a hazardous situation and can be equally as threatening once the flames have gotten extinguished. Mitigating loss in these situations is critical and involves the fast and confident response of our well-trained SERVPRO fire recovery team.
We proudly have two female technicians certified in Fire & Smoke Restoration (FSRT) with more than nine years of experience, which can help to illustrate the emphasis that we have on the diversity of our team and meeting the needs of our customer base.
We proudly have two female technicians certified in Fire & Smoke Restoration (FSRT) with more than nine years of experience, which can help to illustrate the emphasis that we have on the diversity of our team and meeting the needs of our customer base.
One of the technicians for our disaster relief division has a decade of experience in this niche, helping to steer the rest of our team to make confident and efficient approaches with every step of storm recovery. Severe weather events can happen in Gatlinburg and Pigeon Forge at any time of the year, which can damage resort accommodations, lodges, and thousands of homes in the area.
There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.
Reviews (6)
Lisa Lawhead-Mack
Sep 30, 2020
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Positive: Professionalism, Punctuality, Responsiveness
Josh and Dary came to our house to look at our Vents, Dryer Vents, they are so professional and gave the right advise, offer free quotes and more. We appreciate how professional they are and will call them for any needed services for sure. Thanks so much!
Josh and Dary came to our house to look at our Vents, Dryer Vents, they are so professional and gave the right advise, offer free quotes and more. We appreciate how professional they are and will call them for any needed services for sure. Thanks so much!
Ken Smith
Jun 26, 2020
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I've had to use these folks 2 times in the last 4 years, as bad as I hated the reason, were absolutely awesome. The staff, crew, and management of this organization is exceptional. I have a great deal of respect for these guys . They made a couple of truly depressing times in my life(2 home floods) very manageable, and I HIGHLY recommend them.
Love Henderson
Sep 18, 2019
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SERVPRO was excellent to work with. I had a water leak which damaged my bathroom floor and part of my bedroom. Josh Rasco and Brendon were very professional. Always keeping me updated on their work as they went along with the process. They worked great with my insurance agency (State Farm). I would HIGHLY RECOMMEND them for their services with SERVPRO. Great company.... Thanks again, Love Henderson-Newport, TN
Shaun Fulco
Oct 06, 2018
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On Sunday Feb 4, Super Bowl Sunday, i woke up to buckled wood floors! I had no idea where the water was coming from and no idea who could help me on a Sunday. My sister told me to call ServPro right away to begin drying services. It was extremely important to start right away to avoid mold! I called and within a couple hours they had a team at my house. After assessing, the team begin to pull things up that needs pulled, tearing sheet rock out that needed torn out, placing commercial drying machines around my home and so forth. I was distraught, to say the least! Ken was my angel through the entire
Brandon Patterson
Sep 26, 2017
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I have been working with this Servpro group for many years and they are the best at what they do. They are our go-to company for damage repair and mitigation services relating to insurance claims. They are very professional and know exactly what they are doing and how to best handle a situation. There employees are very courteous, knowledgeable and they have the best tools and equipment in the industry at their disposal. You cannot go wrong by using them anytime you need service on your home or business.
Anne Smith
Aug 01, 2017
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