ABC Auto Glass

Car was dirty, with out vacuum I have to do vacuum because there were glass crystals on both front side those can hurt you, during the work wiper got damaged scratch on upper roof when I discussed they these things were before there

Used them to install a rear windshield. Shortly thereafter, our minivan's hatchback stopped opening up correctedly. Eventually, the back spoiler fell off. We went to the owner , and he didn't claim any responsibility for this. This improper install will now cost us $1300 to repair. Beware of using these guys.

I have used ABC Auto Glass twice. A full windshield replacement and then a windshield repair thanks to a rock on tollway. Both times they were exceptional and their pricing is half that of the other guys. Go see them get you windshield fixed or replaced and enjoy the savings. The staff is very nice and accomodating and will do there best to get you done as fast as possible

Positive: Professionalism, Punctuality, Quality, Value
I was a little late but they were right on time with the work. Very professional. Highly recommend
Service: Windscreen replacement

Positive: Professionalism, Punctuality, Quality, Value
What good guys. Quality service, been with them two times now and very thankful they have such a good lobby to wait, quick turn around and even with Safety cameras in higher-tech cars today in 2021, they're still doing very well!!
Services: Windscreen replacement, Installation

DO NOT USE THIS SHOP!! They damaged my curtain air bag wiring harness and Mike told me he can't be responsible. Mike or one of his employees is dishonest. DO NOT USE THIS SHOP!!

I brought in an old 1997 BMW to replace the windshield. They were kind enough to wait as I was running late. It was very reasonable priced more than $100 less than other quotes. My rearview mirror had fallen off when the tree that fell and broke my windshield and I hadn't asked them to put back on and didn't even notice until I was driving home, they also put it back up! Oh, and the car had been sitting at home awhile, they even had to jump it to get it started...Thank you so much! Great experience!

Positive: Professionalism, Punctuality, Quality, Value
Excellent service. Worked with my schedule. Recommended by my mechanic (Eddie @ North Dallas Imports, who is also AWESOME!). They took the car immediately upon arrival, told me it would be about an hour, and it took 50 minutes. And, they gave me a nice mug! Highly recommend!
Service: Windscreen replacement

This business has NO insurance! Michael is a crook! They side swiped my truck pulling in or out of their glass bay. DO NOT use this guy! I had a feeling when I walked in something wasn't right. Should have gone with my gut. They put in a new windshield and left the cord to my microphone hanging and my headliner messed up. I would NEVER recommend this place!

I went here for the, first time, out of my way based upon the decent reviews but my experience was not that great! I went here to replace the windshield.

I called, agreed upon the price and arrived on the appointment day. I clearly mentioned several times to the owner(s) that it was my first time and that I am coming out of my way. My car was done in a reasonable amount of time and I came back home.

After arriving home, I noticed windshield rubber seal was coming off from the top in the middle. They didn't place the gasket properly and just put the windshield on it which resulted in the

I have never written a review before but this is worth it to spare other people from what we went through. My fiance's car had gotten broken into last night and we were looking for a place to repair his front passenger window. Called ABC Auto Glass and the guy was super nice and could get us right in which we both appreciated. Took it in early afternoon and he assured us that it would be done before closing which it was! We were both thankful! Unfortunately when we had paid and we were checking out the newly installed window, we noticed damage to the plastic covering over the lock/window buttons

If 0 stars was an option, I'd use it.

NEVER DO BUSINESS WITH ABC AUTO GLASS (516 W. Arapaho Rd., #109, Richardson, TX). Have had this car for 10 years and never had any problem with rear view mirror. They installed new windshield in the car and within 2 weeks the rear view mirror falls off and takes a chunk of the windshield with it. When contacted about it they say it's our fault for using too much pressure to adjust the mirror (as though great pressure is necessary to move the mirror) and was also told that it is impossible that either the windshield or their installation were faulty

Unsatisfied customer here. I made an appointment on a Tuesday for the following Thursday to have my windshield replaced. They quoted about an hour for the job. I showed up at my appointment time (8:30am) and waited 20 minutes for someone to arrive and open the shop. Once inside, I checked in and waited while another customer was served before me. The manager arrived at 9am and informed me that he'd neglected to write down my appointment and order the windshield, so the job would take two hours to complete. I had to get to work and couldn't wait that long. He said I could take their "

We were in need of a new windshield for the car. I looked at a few companies and they all wanted $250-$300. I found ABC on a google search and they were the nearest to my house. I visited the website and saw they had a $150 offer on most windshields. I called and spoke with Mike and he said if you bring the car in at 8:30 in the morning that he could have it done in an hour once they got it in at 9:00am. To his word, Mike called and I picked up my car at 10:15. If in need, call Mike. Yes the cost was $150 plus the labor which was minimal.

Don't go ANYWHERE ELSE. The best glass repair we have ever had. QUICK, PRICE WAS GREAT, customer service was A1. I hope not to have to get glass replaced ever again. But if I do I am coming here. Thank you Michael and his team at ABC.

I have used them 4 different times, on 3 different cars. Always great work. Equal too or better than most prices. I used a cheap mobile service once and regretted it. One window leaked so they ordered a whole new glass and redid it. No problems they work with insurance companies also.

Took my lexus there. They messed up the rain sensor when they replaced my windshield.

I will take it to the dealer and get it fixed and never again go to cheap places

Just don't, there's a reason they're so cheap. They replaced my windshield and left the rubber seal sticking out on the top passenger side. They replaced the two side mirrors by glueing new mirrors over the broken ones and acted like that was normal and didn't offer any solutions. I'm going to have to fix it again

Mike and his team replaced the windshield on my F150. Not the cheapest in town, but not the most expensive. Good estimate on time, and quality work. No complaints here.

Horrible!!!!! We got our cracked windshield replaced however, it has been leaking ever since. This is the second time I have been here since getting it replaced. They insist that it is sealed appropriately and that there is nothing they can do. I even have a video to show them that it is indeed leaking as well as where it's leaking at. Yet they just shrug their shoulders and say they don't know what to do. Every time it rains (and its hardy rained-can't wait till winter and spring comes) or I go through the car wash my car leaks all over the floor board making my car smelly musty

Quick, easy, and professional! My little sister's passenger side window was smashed in and they replaced it quickly and cheaper than anyone else I received a quote from. They immediately started working on it when I arrived at my appointment time and took less time than they said it would take (1.5 hrs estimated, finished in about an hour and fifteen minutes!). I am very pleased, and will bring more business and friends here in the future.

** WARNING: Do NOT use ABC Auto Glass! **

What an absolute horrible experience at ABC Auto Glass at 516 W. Arapaho Rd. Suite 109, Richardson, TX. I thought I'd give a small shop a chance to earn some of my money so I went to ABC Auto Glass to get my cracked windshield replaced. That was my first mistake.

Mike is the guy you will deal with and Mike is the guy who is going to ultimately rip you off and NOT stand behind his product nor his word. Mike is a shady, dishonest person!
Mike brought out my old molding and asked if I wanted it replaced. The way he acted I just knew something

Shattered my back window of a 2004 Dodge Ram about 3 pm Saturday
Called Progressive and they were able to find ABC Auto glass open and with the glass in stock
Would have stunk to be with glass until Monday plus our of town in Dallas
They replaced it within an hour and a half of it being shattered!!!