Altan Federal Credit Union
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Altan Federal Credit Union
Just wanted to say thanks for the fast results on my request. You and your staff always go above and beyond when it comes to friendly customer service. I feel more like I'm walking in and talking with family and friends more than just total business. Everyone is always so helpful and kind. I really enjoy stopping in and taking care of business in person.

I cant say enough about your entire crew. Thanks so much. Your staff should all receive a great word of thanks. If you have a question about your account, please call us or visit a branch. Even if you don't qualify one month, your account is still free - and you can get right back to earning cash rewards the very next month.
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It's been 70 years since 9 Montana refinery workers pooled their money in a cigar box located in an empty boxcar. It's hard to imagine that they could have envisioned the impact they would have on the lives of so many people. We serve seven Montana counties: Yellowstone, Carbon, Stillwater, Sweet Grass, Golden Valley, Wheatland, and Musselshell.
If you have a question about your account, please call us or visit a branch. Even if you don't qualify one month, your account is still free - and you can get right back to earning cash rewards the very next month. Rates subject to change without notice. Some restrictions may apply, please contact Altana Federal Credit Union.
Member Service Concierge: We have a full-time Member Services Concierge position open at our Billings Heights location. This unique position greets and assists members with using our ITMs (Interactive Teller Machines) for their teller transactions, such as making deposits, loan payments, and check cashing.
Make saving easy and automatic with a linked Kasasa Saver and earn 0.59% APY* on balances up to $100,000! What is the easiest way to transfer my checking from another financial institution to Altana FCU? We are happy to hear you want to switch your checking to us! After you have established your account with Altana, please contact us for help moving all of your account information.
If watching the stock market makes you break out in a sweat, then you've just found your wing man. CD rates offer guaranteed results because your return rate never changes and nothing gets in or out. So if you're looking to eliminate the temptation to spend, and to protect your dividend, this bad boy will deliver.
Reviews (9)
Ron Ferreira
Ron Ferreira
Sep 16, 2021
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I opened an acct. here because I was from out of town. I needed a local presence. I had the acct. open for about 10 months. One thing that really bothered me, whenever I went to the outside ATM I would get $100. The machine would give me 2 - $50.00. I had no choice in the matter. I would always have to go in and exchange it for $20.00. I would always complain to the teller. Nothing changed. No business would accept $50.00 bills. Anyway, I closed my acct. when my bank finally came here. The receptionist at the bank, Missie, I think her name is. Took all my info didn't say 2 words to me, didn't explain
Christy Stephens
Christy Stephens
Aug 30, 2021
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I purchased my first home January 2021 and had the pleasure of working with Chris Lorash. Not only was he very professional and very informative, he was very personable as well. He answered all my questions (that I felt might have been ridiculous at the time) with no hesitation, he also reassured me that my questions were good ones to ask! He definitely made my home buying experience easy and with no stress! I highly recommend Chris to all my friends and family looking to purchase a home! Thank you again Chris, for everything you do!
Kelsey Wagner
Kelsey Wagner
Aug 18, 2021
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We had THE BEST experience with Altana! I called around to get information from many financial institutions for refinancing our mortgage. From the moment I called Altana was amazing. My husband and I worked with Chris Lorash and absolutely loved working with him. He took the time to explain all of our options, and even added some ideas we hadn't though about yet (we actually made a different decision than we planned, thanks to his suggestion). He made sure we understood why loans work the way they do, and answered all of our questions! If you are looking for any type of loan, look no further and
Cosuhm
Cosuhm
Aug 13, 2021
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Super Unprofessional staff, can never answer back calls even a week after you leave a voicemail with a callback #.
Always in a hurry to take your money but never in a hurry to do anything else
Oneida Eudave Smiley
Oneida Eudave Smiley
Mar 17, 2021
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This was the first time I had been into Altana and also the first time I had been to a credit union. The concept is a little different, but I liked it. The lender KaCee Erickson was so kind and professional. I felt completely comfortable asking her all my questions and expressing my concerns. I was really impressed with all the knowledge and insights she had to share. I highly recommend scheduling an appointment with KaCee if you need to refinance a car. I was so blessed to have her help with my car loans and make the process easy to understand. You're in the best hands with her. I've never met
Kristi Krushensky
Kristi Krushensky
Sep 07, 2020
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Months After Banking At This Location One Of The Tellers Was Very Unprofessional, She Went & Told The Head Banker That I Was Calling Her Names When She Originally Was The One Who Had An Attitude With Me. Then The Head Banker Told Me He Was Closing My Account Over That One Time Ordeal. Called To Get My Original Paperwork & A Supervisor From One Of The Other Atlanta Locations Told Me She Could Only Send Me Copies Of My Original Documents, After They Chose To Close My Account. She Said There Were Rules & Banking Regulations That They Had To Follow & She Couldn't Give Me Back My Original Documents
Maria Eshelman
Maria Eshelman
Sep 27, 2019
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No professonlism at all...
Never even informed me of a decision.
Kept paperwork for collateral even though they did not give me a loan..?
Chris Lorash
Chris Lorash
Nov 13, 2018
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Excellent place to bank and get a loan. The loan officers tend to genuinely care about you and want what's best for you. They're not interested in just one loan and done. They want to help you with every aspect of your financial well-being. Very refreshing!
Jordan Buehring
Jordan Buehring
Jun 04, 2017
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They seem to care more about the person than the money which is a far better experience than a large bank.