MembersFirst Credit Union
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MembersFirst Credit Union
There are more reasons than ever to love being a member of MembersFirst Credit Union. Your credit union membership is about the trust and care of community, built around where you live, work and play. That's why your Credit Union membership saves you money through exclusive member-only offers through our trusted partners.

Click to read an important reminder regarding the Visa DEBIT card rewards program, points and transfers. Why blow your budget on restaurant food when you can prepare your own for so much less at home? You just might like this approach so much, you'll decide to brown-bag it more often!
Services
Established in 1953, and named by and for its members, MembersFirst Credit Union has a tradition of serving those who serve others. The vast majority of our members provide daily care and nurturing to our loved ones. We proudly partner with some of the best healthcare facilities in the state of Georgia as well as two outstanding school systems in Paulding and Douglas County.
The Credit Union philosophy is People Helping People. Credit unions are not-for-profit cooperatives providing financial services to the member-owners who save and borrow there. They exist solely to serve these members, and not stockholders. Credit unions operate not for profit, not for charity, but for service.
We appreciate your interest in MembersFirst Credit Union and we are sincerely interested in your qualifications. A clear understanding of your background and work history will aid us in placing you in the position that best meets your qualifications. You can complete the application online, print and sign it, and email it to careers@membersfirstga.com.
Before you travel please contact the credit union at 404 978-0080 OR feedback@membersfirstga.com or use Secure Messaging in your Online Banking program to advise us of your travel dates and cities to avoid interruption in your debit card service while you are travelling. Please note: Transactions that are outside of your normal spending patterns could trigger a Fraud Alert on your account.
MembersFirst Credit Union takes pride in offering savings and loan rates that are always in the best interest of our members. As a member-owned, not-for-profit financial cooperative, we offer rates that are competitive with the industry average. In many cases our members benefit from lower rates on loans and higher rates on savings.
Reviews (10)
A. W.
A. W.
May 03, 2021
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Lady named Pam made an auto loan process harder than it should have been and didn't even tell us about all of the products that the institution offered. People are practicing 1950 tactics in 2021. Sad.
BurningBushEatery Llc Anderson-Bush
BurningBushEatery Llc Anderson-Bush
Mar 18, 2021
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I've been banking With MembersFirst since before it Became its name sake. Banked with MedCom over 23 plus yrs. I've bought all my cars through them. And everyone of our cars are paid off. Kudos to Douglasville Branch for being so close to my home on my day off on Mondays
Delaney Waites
Delaney Waites
Jan 12, 2021
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Teachers’ credit union. Keeps teacher hours and holidays. I’m a teacher. If I need to go to the bank I literally have to leave work and run up there. Teachers don’t actually get off when we’re supposed to. We have after school things for our students. You need new hours to actually service the people you are open for.
You also need better customer service. Your staff incredibly talented at avoiding their job. This past week, I was sent a form with a really old address (from 2 yrs ago that I have updated since). So I emailed to raise my concern. Then I emailed a week later to follow up
Jake Spoon
Jake Spoon
Nov 10, 2020
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Very poor customer service when I opened a new account there and deposited a very large sum of money. The teller manager in the side office was texting on her phone when I walked in, and she had extra large, half-drunk, sweating McDonald's soft drink on the table, squarely between me and her, the entire time. I kept having to look around it to see her. She never once asked how much money I wanted to deposit, and then, after all the paperwork had been completed and signed to open the account, she sent me to the teller window to make my deposits. This is the first time I have ever had that happen
Jimmy Townsend
Jimmy Townsend
Oct 13, 2020
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Excellent service more times than not. They refused an auto loan for me with a cosigner and then used the same cosigner for someone else. I had an auto loan with them prior and had not ever been late on a payment.
Sherley Florival
Sherley Florival
Jun 13, 2020
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They have the worst customer service, all of their loan officers are rude, and condescending. They pulled my credit for absolutely no reason. I’ve purchased my car through them and I dealt with 3 of the loan officers and they were all condescending. Do not recommend banking or anything else with this institution.
In response, to your statement, my credit was pulled without verifying my income, which should of been done first, leading to my credit being pulled for naught.
Lisa Jones
Lisa Jones
Jan 19, 2020
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I was very surprised to receive the help I needed at a very crucial time. Customer service is great at the Douglasvile office. Ms. Robinson was very wise about information I asked about. Everyone I dealt with from any branch that I have called has been excellent. I am excited about being a member.
StayC Lynn
StayC Lynn
Aug 22, 2019
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Amanda makes every experience fabulous! 💖
Always goes the extra mile and gets the job done with ease! Thank you for being you doll👍 and the clerks are also top notch!
Kelly Honey
Kelly Honey
Jan 20, 2019
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I have been banking with them consistently for 2 years now. Yesterday I went to open another savings account and the lady that helped me was very rude. She could not smile or be courteous to me. I said thank you as I left and all she could do was go hum. I was at the bank again today and smiled at her and she could not grin back. I have accounts at several other banks and get treated very well. They know me by name and ask me how I am doing. I have a good amount of money in my accounts at Members First and am seriously thinking about taking my money and going elsewhere. The treatment I have received
Charles H.
Charles H.
Jul 16, 2018
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The worst of worst in my opinion! Been 4 months and the still can't mail me a statement on my credit card no matter how many times I go in and ask ! Have to show up in person to pay without any statement in hand ! Total incompetence. Poorly staffed! Always a line for only one teller most of the time ! Don't try and call either, the won't answer the phone ever ! As soon as I pay the loan off I'm fleeing here like running from a burning bldg ! Beware!!!!