I made a big mistake letting them in and they messed up my computer really. Brian and the rest of the crew are truly amazing. I took my laptop in at about noon and 15 minutes later I had a diagnosis of the issue and a remedy for it. Not only did they fix. We treat you like we would want to be treated.
We do Computer Repairs, Laptop Repairs, Laptop Screen Repairs, Data Recovery, Build custom computers, Build Gaming computers and convert old movies and pictures to new digital formats. We buy computers and equipment. We recycle electronics. We sell new computers, new laptops as well as refurbished computers.
We do Computer Repairs, Laptop Repairs, Laptop Screen Repairs, Data Recovery, Build custom computers, Build Gaming computers and convert old movies and pictures to new digital formats. We buy computers and equipment. We recycle electronics. We sell new computers, new laptops as well as refurbished computers.
Services
Best Computer Repair Service Shop in Hurst PC-Help is owned by Shane Foster. A long time computer systems engineer that oversees PC-Help's team of computer professionals focused on quality work and excellent service. All of our work is guaranteed! We have a wide array of repair services available to meet your needs.
PC-Help is the Best Laptop Screen Repair Store in NE Tarrant County and has been repairing computers in Hurst since 2005. PC-Help has been awarded the title of Best Computer Repair store in NE Tarrant County 11 years running!. Owned by Shane Foster. A long time computer systems engineer that oversees PC-Help's team of friendly computer professionals focused on quality work and excellent service.
Your memories are precious and worth preserving aren't they? Traditional film, pictures, and music degrade over time and you may lose the things you hold dear if they are not "backed up". It is time to take those memories and convert them a digital media so they can last forever. We offer custom CD/DVD creation and duplication or we can transfer your media to a flash drive or external hard drive.
Onsite services allow you to stay in the comfort of your home while we take care of the problems you have in the environment they were created. We can get you back up and running faster than if you were to bring it to us and you will not have to worry about trying to reconnect everything when you bring your device back home.
If you are interested in current system availability call or stop by the store as it is constantly changing. We try to update our Facebook shop online when we have time. Want a budget system? Tell us what you have to spend as well as what you want to do with it and we will show you the best option based on our knowledge and experience.
Reviews (16)
Jennifer F.
Sep 19, 2021
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WOW! These guys are awesome. I had a couple issues with my laptop and was given an amazing price to start with (fixing my charging power adaptor, was quoted hundreds more elsewhere). When there was an issue during the repair process, the team was entirely honest about what was going on with my computer and offered to replace mine given the circumstances. They were so kind and reasonable and have so much integrity. I feel like honesty is really hard to find at major corporations and some of the bigger PC repair stores out there, so when I went through this with them, I knew I had found a very special
Bill M.
Aug 27, 2021
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Lanice T.
Jun 19, 2021
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PC Help was just a block away from me when they were on Industrial. I have nothing but good reviews for this business! Every time I took my laptop in, they went above and beyond to help me get the things I need. I was so sorry they left the industrial blvd location but will be taking my laptop to the hurst location even through there are closer PC places to me. Great job!
Kayla F.
May 20, 2021
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I had the screen of my computer break at the hinge because someone leaned their seat too far back. I called around a few places to see how much it would cost, and I was told "$75 to evaluate plus labor and parts which we can't really tell you without looking at it," "$99 to evaluate plus labor and parts but we take off the evaluation fee if you stick with us," etc. Or from GeekSquad, 4-6 weeks. Then I called PC Help who told me $49 to evaluate only if I didn't use them to fix my computer and then parts and labor. They were the only ones who were really straightforward
Caty P.
Nov 08, 2020
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Absolutely loved. Great customer service and very knowledgeable. We had a horribly old laptop from (2013ish) that we wanted the pictures off of but lost the cable for it, and it had just been floating around and moving with us from place to place. I was finally fed up. Thankfully I found these guys, and for next to nothing, they took our crappy laptop to dispose of and gave me all the information on the laptop. I would highly recommend it.
Brock C.
Sep 26, 2020
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L. B.
Aug 21, 2020
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We took our laptop on to have pop ups removed. Several weeks later the pop ups returned. We called and they said they would warranty the work . I took the laptop back and and a young man wa very dismisdivecand told me that the popupscwere from Microsoft and I would have to delete them each time.
I left very unhappy over the lack of warranty service. I then filed a complaint with Better Business Bureau and the business responded
with untrue information trying to say they did help.
Do not use this business there us no warranty the services you pay for and they are not honest
I left very unhappy over the lack of warranty service. I then filed a complaint with Better Business Bureau and the business responded
with untrue information trying to say they did help.
Do not use this business there us no warranty the services you pay for and they are not honest
Jake F.
Apr 07, 2020
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I was having webcam issues and I needed my camera for online classes. When they went into fix the camera a previous computer technician had caused a lot of damage to the computer and it caused a great many issues. Despite them having to order a lot of extra parts including another motherboard and some other hardware they stuck to their quoted price and would not accept extra payment even though we offered. They kept me informed every step of the way and explained the various issues that arose. I chose to work with them on this repair because I previously needed a repair on my laptop and they informed
Marc N.
Jun 15, 2019
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Rachel S.
Feb 28, 2019
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Brian was SUCH a pleasure to work with! He was kind, professional, and most importantly, knowledgeable. When my MacBook Pro started freezing, I was initially going to take it to the Apple store to get it looked at. My dad highly recommended PC Help, specifically Brian at this location, so I figured I would give it a try. I was blown away by the service, to say the least. The Apple store near me got a "makeover," which has resulted in extremely long wait times and subpar service. At PC Help, I was helped (ha ha) right away. Best of all, the store was small and uncrowded. The Apple store
Fred H.
Apr 29, 2017
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Brian and Jerrod provided superior service when I had a hard drive failure. Quick turn around time (less than a day) and friendly service. They take the time to explain options available and offer recommendations. Overall, a great place for fast, friendly, knowledgeable PC diagnosis and repairs at reasonable prices
Tamara S.
Apr 29, 2016
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I have been a customer for 8 years. These guys are the BEST! Always professional and polite. I have been going back for a reason....they are the best! They have helped my small business, and my personal computer needs. They go above and beyond to please the customer. I will remain a loyal client.
Tamara
The Steigerwald Agency
Tamara
The Steigerwald Agency
Jack M.
Dec 31, 2015
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Chris W.
May 29, 2015
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Brought in a laptop with a cracked touchscreen. They gave me a couple of options to repair it. There was a problem when they put it back together and the hard drive didn't work. I wasn't happy as now I thought I would be out money for the screen and now more money for the drive. If I had known there was a chance of it needing more repairs, I would have likely not done any of it on a mid-range laptop and just bought a new one. So, that was an issue. We discussed the issue and they said they should have tested the drive before repairing the screen. But, then they impressed me with giving
Mary W.
Jan 26, 2015
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The company I work for has used PC Help for a while. I'm the one who usually deals with their staff, and each and every time I speak with anyone there they have always been delightful to work with. It helps if you are a small business and do not have the money, resources, and/or time to hire your own IT team; PC Help is the way to go. They are fairly reasonable and they have great customer service. For personal services, I would still recommend PC Help for your computer needs. It might seem a little costly, but being married to a computer tech myself I see the kind of work that goes into
Matt T.
Aug 22, 2012
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