We are a leading Phoenix glass repair & replacement company that has been serving the Southwest since 1999 with locations in Arizona and Colorado. For quick service on your glass repair or glass replacement project please call our office and one of our customer support representatives with help you understanding the process, cost and time of completing your repairs.
We Service Phoenix, Scottsdale, Tempe, Chandler and ALL surrounding Areas! Window & Glass Pros has grown to be one of the southwest's largest glass replacement companies by providing quality service for a fair price. We take pride in our work and would hard to answer every call by the three ring. If we are all on the line with another customer we will call you back with in a few minutes.
We Service Phoenix, Scottsdale, Tempe, Chandler and ALL surrounding Areas! Window & Glass Pros has grown to be one of the southwest's largest glass replacement companies by providing quality service for a fair price. We take pride in our work and would hard to answer every call by the three ring. If we are all on the line with another customer we will call you back with in a few minutes.
Services
If you need to repair glass in a window or door, window glass replacement is significantly less costly than replacement of a whole new unit. Window replacement often requires stucco repair and repainting of the area around the window and it is very difficult to match the paint. We will send a Glass Pro to your location to measure the glass and give you an estimate for glass replacement.
With over 50 years of Custom Shower Enclosures Phoenix experience, we can help you designs and install custom fit, beautiful, up-to date shower glass enclosures. No matter the design, framed or frameless, we will work with you to build the glass shower doors you desire and then only use the highest quality glass and hardware.
Do you need a window repair for a window that is hard to open or will they not stay up once it is opened? We are the window repair company to call. We do hundreds of home window repairs every year. Most likely the balance systems in your frame are defective and need to be repaired. This type of residential window repair can be completed for significantly less than putting in a new window.
Have the patio doors in your home been there for more than ten years? Are they hard to open or close? Do your sliding doors stick when you try to open them? This is a common problem with dual pane doors. The dual pane sliding patio doors are heavier than the single pane doors they replaced. Regrettably, many manufacturers did not upgrade the rollers when they went from single to dual pane glass so rollers wear out quickly.
We offer quick response service which includes board-ups, usually with a 2 hour response time in situations where you cannot secure your business. We have personnel and repair provisions located in the East, Central and West to facilitate a quick response. At Window & Glass Pros you hare dealing with highly trained technicians working with high quality glass with optimum optical clarity.
Reviews (16)
Harley Jergensen
Feb 04, 2022
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I would like to say that "Window and Glass Pros" saved my bacon. Before my wife left for a traveling work week she forbid me to play lacrosse in the back yard with my sons. Can you believe she thought we would break something. Disregarding her loving instructions, my sons and I went to the backyard for some lacrosse practice. Needless to say my son (not me) broke our sliding glass door with a lacrosse ball.
I immediately got on the web and found "Window & Glass Pros". Not only were they courteous on the phone but they actually listened to the predicament I put myself in. These guys are good, they
I immediately got on the web and found "Window & Glass Pros". Not only were they courteous on the phone but they actually listened to the predicament I put myself in. These guys are good, they
Dee Coded
Jan 27, 2022
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Slow and dishonest technician. I had 3 window panes replaced by widows and glass pros. The first two panes were replaced on 10/28/21. The 3rd was located near the front door so the technician said they needed to order tempered glass because of the location. He said he had the dimensions and would get it ordered. I gave him my credit card number for payment. 1 weeks later I get a call from their office saying my card isn't going through. I immediately give them a call back and leave 2 messages for them to call me back. I don't hear from them again until Dec 28th. It turned out the technician wrote
Jay A.
Aug 27, 2021
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We hired WINDOW & GLASS PROS to install 2 new shower glass doors. The salesman was personable and the order went smooth, however the time it took to make and deliver was 2 months. I had the doors installed and 6 months later one of the glass doors is now scraping the tile and needs to be adjusted. I called to make an appointment and the best they could do was 1 week for fixing it. I got a call that day 15mins after the appointment window to say they need to reschedule because they had an emergency, they rescheduled for yet ANOTHER WEEK and when that time came for the appointment, I got yet
Bradley Lonson
Jul 28, 2021
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Tracy Thomas
Jul 17, 2021
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Yuki Hana
May 21, 2021
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Oh my god... I am sorry I have to write this review. I called in just to check on my estimated date of when the job can be done. The representative actually yelled at me, saying the he has no idea how long it gonna take, he doesn't want to deal with this whole thing right now. I am personally in customer service industry, I understand people tend to questioning stuff because customers don't have any idea about how your industry works. You explain it to them, that's it. You don't come back and blame the customer don't know anything, and tell them you have no idea how long
a job can be done, this
a job can be done, this
Sarah Vazquez
Feb 27, 2021
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I had a shattered sliding glass patio door, and Window & Glass Pros was able to schedule me for a glass replacement within a day of my request. Everyone I interacted with was friendly, professional, and efficient. They were upfront and fair in their pricing - no hidden fees or surprises. The end result looked great. I would absolutely hire them again!
Bert P.
Jan 16, 2021
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Ordered replacement glass on September 18, 2020. In October 2020, they returned but the glass had been measured wrong (1/4" too long) by their glass measurer and estimator. Had to take back and reorder glass with the correct dimensions. In November 2020, they returned but the glass manufacturer, had made the glass with the tint on the outside of the window rather than between the glass. Had to take back and reschedule to await new glass. Early December 2020, they returned with now the correct glass, but the trim was incorrect. Had to come back on December 24, 2020 and FINALLY have the correct
D. A. Madge DaMadge
Aug 19, 2020
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! First let me start by saying the work quality was great but not the service with this company! After the installer was done working he asked me if I had a vacuum which I thought was kind of weird but I just let them use my vacuum anyways come to find out he use my vacuum to clean up his mess up all the glass instead of their own that they should’ve brought and two he should’ve at least told me they were going to break the glass so I could cover up all my stuff I had glass all over my bed my comforter my floors I went downstairs to my backyard my rocks were covered with glass still I probably
Robert S.
Jun 20, 2020
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1) The windows were installed without sealing the windows (to the wall) therefore we have open gaps. They should have put in foam where the window gapped with the wall.
2) Window and Glass Pros Only replaced three of the four windows we paid for.
3) We have called Window and Glass Pros several times and have been promised a remedy to the installed window and that they would complete the job. We are then assured that everything will be taken care of, but never hear from them again.
Very frustrating experience. I do not like leaving anything but positive reviews ... however I am going to have
2) Window and Glass Pros Only replaced three of the four windows we paid for.
3) We have called Window and Glass Pros several times and have been promised a remedy to the installed window and that they would complete the job. We are then assured that everything will be taken care of, but never hear from them again.
Very frustrating experience. I do not like leaving anything but positive reviews ... however I am going to have
Guy R.
May 19, 2020
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The only reason I chose this company compared to another better company is that they used manual clips on glass panel which is more safe and secure than just silicon. Otherwise this company has rotten customer service. First issue is when they charged me for the 50% down payment they inadvertently added another digit to credit card and it came out to $5640 instead of $640. Next issue was salesman said it would take about 1 1/2 to 2 weeks which seemed like a good selling point but it actually took 4 weeks to order and install. Third issue was the installer broke my porcelain tile and blamed it
Matt Schein
Jan 18, 2020
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I got locked out of my house without my phone or spare and ended up breaking my glass door window to get in. This company had the glass ready to go for install..all the others wanted to come take measurements and then put in the order for the glass to be made which takes much longer. On top of this, their prices also do not "shatter" your wallet. Highly recommend, and shout out to Pat for doing a great job!
Parker M.
Aug 29, 2019
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The staff here was so extremely helpful. With less than a week to closing on a house we had a break-in, and these guys were on it. Their customer service was no less than amazing, answering calls on weekends, getting crews out immediately, and getting my home secure again.
Other companies were short and only wanted to quote me, not get a team out ASAP. These guys took the time to listen, understood my urgency, and were no less than amazing. 10/5 if I could!
Other companies were short and only wanted to quote me, not get a team out ASAP. These guys took the time to listen, understood my urgency, and were no less than amazing. 10/5 if I could!
Steve T.
Dec 02, 2018
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The "estimator" underestimated the job by $480. I found out 5 days later, excuses after excuses. I then agreed to meet them halfway. The scheduler called me, we set a day & time, they were a no show / no call, when I called them more excuses. We made another appointment, the installer showed up, after removing my shower encountered a problem he couldn't resolve, I came up with a solution and if I didn't press him, the job would have been extended several more days. The next day the installer returned, broke a piece & had to leave for a replacement. I checked on the job
Judy W.
Jul 29, 2016
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Very unprofessional and poor customer service. I ordered a replacement for a patio door on Monday. They said they couldn't come out until the following Friday between 11am and 2pm. I agreed to this arrangement. They required my credit card information and when I asked them why they needed it in advance, they said that if I had to cancel for some reason and didn't give them at least a 24-hour advance notice they would charge my card $85. Ok. I didn't have to cancel, but they did...a few hours before they were to arrive because the tech's truck broke down, and that they
Ed G.
Aug 31, 2010
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I called these guys to get a quote to replace my window. After reviewing them with the BBB (A+ Rating) and getting multiple bids, I decided to go with them. The rep said they would need to come out to measure the window, but quoted me a price on the phone. When their guy came out they said the window location was much different than they thought and couldn't do it because they don't have scafolding. (A window company without scafolding...nice!) In the end, they suggested I call Glass Doctors so they could do the job because these guys couldn't. In reality, they underbid the job
