The biggest benefit to using Razz Pro has been our improved uptime compared to previous IT vendors. As a result my team has been more efficient and we have had far less issues since working with Razz Pro. I like that we work on a monthly retainer as this helps me with planning outgoing and ongoing costs.
The team at Razz Pro is very knowledgeable and they take the time needed to fully understand your business. Razz Pro have also been instrumental in helping to reduce our overall IT costs with their VoIP phone solution as well as working directly with our internet service providers across multiple locations.
The team at Razz Pro is very knowledgeable and they take the time needed to fully understand your business. Razz Pro have also been instrumental in helping to reduce our overall IT costs with their VoIP phone solution as well as working directly with our internet service providers across multiple locations.
Services
Razz Pro is proud to call Culver City, CA our home. We are an active member of the local community including the Culver City Chamber of Commerce as well as a contributor and sponsor of the local Culver City Neighbors publication.
We also have several clients with multiple locations based in the United States and/or International to which we have been able to help them setup services and management at their additional locations including internet services, network attached storage devices that sync across locations, IT support for employees at remote locations, network/workstation/server monitoring & maintenance and more.
We also have several clients with multiple locations based in the United States and/or International to which we have been able to help them setup services and management at their additional locations including internet services, network attached storage devices that sync across locations, IT support for employees at remote locations, network/workstation/server monitoring & maintenance and more.
If you are experiencing an emergency or time sensitive issue please call us at (844) 729-9776. We strive to provide our clients with extremely responsive IT Support no matter which method our clients prefer to use to reach out to us.
With that being said, our recommendation for clients to receive the quickest response is to submit a support request above as this ticketing system is monitored much more often than other platforms (such as Slack, email and so on).Please note that we DO NOT offer any support over text messaging.
With that being said, our recommendation for clients to receive the quickest response is to submit a support request above as this ticketing system is monitored much more often than other platforms (such as Slack, email and so on).Please note that we DO NOT offer any support over text messaging.
The last thing any business wants is not being able to reach their IT consultant in a time of desperation. When your business experiences an emergency rest assured that we will respond accordingly. Our clients know that they can call us for any emergencies or submit a support request for anything else.
Let's say you have chosen Apple devices to run your business. That's great, but are you still dealing with each of those devices individually? If you hire a new employee, do you go to the Apple Store to buy a new Mac, bring it back to the office, spend a few hours installing the right software, and then sit down with the employee to get them started with email accounts and other logins?
We take great pride in our ability to discover issues at the earliest stages and attend to them before they cause disruption to your business. In most cases we are able to resolve issues without the need of interruption or downtime to your staff based on the tools we put in place.
For more serious issues that require planning or scheduling outside of office hours, we are typically able to do so before these become problematic because the issue was detected early on.We are there when your business needs us. All of our managed IT department agreements include guaranteed response times so you can rest assured that you will have the support you need when it matters the most.
For more serious issues that require planning or scheduling outside of office hours, we are typically able to do so before these become problematic because the issue was detected early on.We are there when your business needs us. All of our managed IT department agreements include guaranteed response times so you can rest assured that you will have the support you need when it matters the most.
Reviews (9)
Troy Ritter
Jan 02, 2022
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Good help is hard to come by, especially when it comes to technology and IT security. Ty breaks it down and makes it easy and stress free through his expertise and dedication to customer service. No matter what level of assistance you are looking for, Ty will help develop a plan and approach that is tailored just for you. I feel lucky to be a client for both personal needs and for our business' needs. Wishing I had more trade partners like Ty and Razzpro.
Jon Parr
Sep 28, 2021
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Tania Richter
Sep 13, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Razz Pro is a terrific IT support company. The level of expertise is top notch and I find this IT support company to be reliable, courteous, easy to contact, extremely knowledgeable and always punctual with appointments. I highly recommend Razz Pro!
Razz Pro is a terrific IT support company. The level of expertise is top notch and I find this IT support company to be reliable, courteous, easy to contact, extremely knowledgeable and always punctual with appointments. I highly recommend Razz Pro!
Julie Inouye
Aug 16, 2021
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We have worked with Razz Professional Services for approx. 10 months and have been very pleased with their work. Ty has been very responsive to all of our needs as a private medical office with 3 office locations (which includes a new out of state office) and multiple employees working from home since COVID began. Ty has a great depth of technical knowledge, from computers, to mobile and office phones, to printers and scanners and everything electronic in between. His ability to access individual employees' workstations virtually is so convenient and allows for timely responses given most of the
Marianne Sugawara
Jul 13, 2021
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Vernon Nickerson
Aug 10, 2016
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I had issues with my Mac Mini, I conducted a short search on the web for techincal assistance and found Razz Professional Services. I left an online request for service and Ty Romstadt called me within 8 hours, we were on the phone discussing the techincal failings of my computer. Our discussion was candid, as Ty went about his business of listing the possibie causes for my computer failure. I took comfort in asking him to come to my office for diagnostic testing.
I am happy that I hired Ty for my IT needs an I would hire him again.
I am happy that I hired Ty for my IT needs an I would hire him again.
Anna Taylor
Jun 14, 2014
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Ryan Walline
Jan 11, 2014
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Mel Cain
Jul 23, 2013
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If you have a computer issue don't waste your time going anywhere else. Call Ty immediately and he'll be there to make sure that your problems are sorted out in a timely, professional and courteous manner.
What I loved most about my experience is that Ty never made me feel like my comments or questions were silly and the follow-up service was terrific. Razz Professional Services go out of their way to make you feel like you're the only customer that they are servicing at that point in time.
Owner of Coffee+Food, Los Angeles
What I loved most about my experience is that Ty never made me feel like my comments or questions were silly and the follow-up service was terrific. Razz Professional Services go out of their way to make you feel like you're the only customer that they are servicing at that point in time.
Owner of Coffee+Food, Los Angeles
