Professional Restoration Services
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Professional Restoration Services
Professional Restoration Services provides emergency services throughout Raleigh, North Carolina and surrounding areas. We pride ourselves on quick response, quality craftsmanship and overall professionalism within the restoration community.

At PRS we believe that our success rests solely on our ability to repair your loss in a timely manner using the most up to date products and processes in the restoration industry to ensure complete satisfaction in our work.In our efforts to succeed, our employees receive constant training and grow on a continual basis in overall restoration knowledge.
Services
We offer 24/7 emergency water restoration services for residential and commercial businesses. After a fire we will help you with 24/7 fire board up, cleaning, smoke damage, and repair. Professional Restoration Services works with all insurance companies in the NC Triangle area. Professional Restoration Services responds, day or night, and has a live operator to answer your call 24/7.
At Professional Restoration Services we are here to provide you disaster restoration services following any man-made or natural emergency, including: water damage, fire damage, flood damage, smoke damage, mold removal, and storm/tree damage. We are licensed and insured residential and commercial general contractors with over 25 years of disaster restoration services experience.
Professional Restoration Services performs fire damage restoration services in Apex, Raleigh, Cary, Fuquay-Varina, Holly Springs, and the NC Triangle area. We respond 24/7, 365 including holidays. For over 25 years, PRS has been the trusted choice for fire damage projects of all sizes.

As a North Carolina licensed residential and commercial general contractor with IICRC-certified restoration technicians, we have the equipment and expertise needed to completely restore your property.PRS works directly with your insurance company to get you back to normal as soon as possible. We are insured and follow industry standards set by the IICRC S500.
Professional Restoration Services performs water damage restoration services in the Apex, Raleigh, Cary NC, Fuquay-Varina, Holly Springs, and the NC Triangle area. We respond 24 hours a day and 365 days a year including holidays. Water removal and extraction is important to complete as quickly as possible in your home so you can prevent future mold growth.
Flooding and even excess moisture can cause rapid deterioration of the structure and your possessions. Delaying water damage repair services causes the problem to become more serious, as water becomes unsanitary and mold problems emerge. Immediate response and attention to water damage, full water removal, and water repairs is necessary to prevent serious consequences.
Reviews (9)
Alicia Solanki
Alicia Solanki
Dec 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent job mitigating water damage in our kitchen!! Also the most reasonable price in comparison to other companies and found a way to do it without tearing out all of my cabinets and granite countertops. Thank you!!
Service: Water damage cleanup
Kiersten Johnson
Kiersten Johnson
Nov 05, 2021
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We had an amazing experience with PRS following water damage in our kitchen. Drew came out the same day to assess the extent of the damage and identify next steps, and oversaw all mitigation efforts. Mike was the person who facilitated the repair, which included various contractors to handle floors, cabinets, and tile. Absolutely everyone we interacted with was incredibly courteous and professional. They understood that this was not a voluntary remodel on our part, and went above and beyond to make it as smooth an experience as possible. Mike, in particular, was very responsive and went out of
Mandy Dunn
Mandy Dunn
Apr 17, 2021
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We had a leaky dishwasher that caused damage to our wood floors, kitchen cabinets, and crawl space. I was concerned that we wouldn't be able to file a claim with our insurance company, because we had recently filed a claim for roof damage. Drew with PRS came to our house to inspect the damage and felt there wouldn't be an issue with our insurance company. He explained the process to me and advised me to file the claim. Drew then worked directly with our insurance adjuster to get the claim approved. Everyone from PRS was extremely professional. We received a project timeline, which started with
A. S.
A. S.
Jan 25, 2021
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We had just moved into our house in Apex at the end of July 2020 and found out there was water damage. I reached out to the company in August and they promptly came out to assess the damage. The mitigation manager came and his guys had the moisture dried up over a weekend. We then dealt with the repair manager who kept us updated and worked with my teaching schedule to have it be as stress free as possible. The owner also came out to check on things. The owner, mitigation manager and repair manager were always accessible. The contractors they worked with followed Covid protocols and the work was
Lyra Rakusin
Lyra Rakusin
Sep 09, 2020
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We had a steam pipe burst in our crawl space and had to kick out our tenant. We were living overseas when all this happened but PRS (and my neighbor/property manager) did an excellent job of communicating with me despite the distance.
They basically had to take care of the mold that was starting to grow, rip out the entire first floor, replace the main floor's walls and repaint, replace the HVAC and water heater. They did a great job of getting our house ready for when we got back. We are very happy with their work!
Tyler B.
Tyler B.
May 15, 2020
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Washing machine failed and created a waterfall into the first floor kitchen. The drying and remediation team came out and got everything cleaned and dried wonderfully while minimizing repairs needed. The repair portion went great, lot of good sub contractors, just have to stay on top of everything that was needed to see it to completion. They coordinate well with insurance.
Heidi C.
Heidi C.
Jul 06, 2019
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I highly recommend PRS ! They handled ALL details of the job from beginning to end. They are easy to contact and returned emails and calls right away. The kitchen looks amazing after the dishwasher leak disaster! You will not be unhappy! Their subs were great too.
Carol G.
Carol G.
Oct 05, 2016
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Because of water damage we had to have 1100 sq. ft. of hardwood flooring replaced. In addition, we were under a time crunch to get the work done. Kevin was extremely helpful in working to meet our needs. The process involved moving furniture out, tearing out and carting the old flooring away, choosing and installing new flooring, cleaning up and returning the furniture to its original position. Kevin's team was diligent and trustworthy. Everything was completed within 2 days of our original estimate. We were out of town during part of the install and Kevin kept us apprised of the progress
Len R.
Len R.
Oct 31, 2014
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They helped me with water damage.

After returning home from a vacation at the beach, I walked in to my living room to hear my feet go "squish, squish". I looked down and realized that they were half an inch under water.

I called Professional Restoration Services who came right out and accurately assessed the problem, which was a broken pipe going in to the kitchen. They set up blowers and dehumidifiers and explained to me the insurance process. I called my insurance company and PRS was on their list of recommended service providers. An adjuster was out shortly afterwards who agreed