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Shannen Capriotti-State Farm Insurance Agent
My name is Shannen Capriotti and I am the proud owner of a State Farm Agency on Rt 8 in Valencia, PA. My husband, Mark and I live in Butler County with our two daughters, Jenna and Samantha and our two spoiled Westie dogs Piper and Gus. I graduated from Indiana University of PA with a B.S. in Business Management.

Our team passion is in helping our customers and the surrounding community manage the risks of everyday life, recover from the unexpected and achieve their dreams. We focus on personalized customer service building relationships and understanding of you and your families needs and educating you on your options to protect your loved ones.
Reviews (10)
Daniel Pierre
Daniel Pierre
Jan 08, 2022
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Critical: Professionalism
I get a phone call from this organization on a nearly daily basis. I've never signed up to receive this calls and in the past have asked them to remove me from the list.
Lloyd Jones
Lloyd Jones
Jun 14, 2020
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I have been with State Farm since 1973. In all of that time, I have only had 3 agents. In each case, the agents retired. Shannen has been a great agent for us and is very attentive to our requirements. Everyone in the office are very professional, courteous and prompt. Tasha cares for many things without us needing to talk to Shannen.
Angela Mercurio
Angela Mercurio
Nov 21, 2019
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I switched over to State Farm two months ago and I’m happy with their service. I saved almost 40% on my home and auto insurance premiums. In addition to my savings, my agent recommended some additional coverages so my insurance was less expensive and BETTER than what I had before. Everyone in the office is knowledgeable and friendly. I strongly recommend them!
Kristan Miller
Kristan Miller
Nov 19, 2019
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Have been very happy with cost and service since switching. But recently I had a claim, and I couldn’t be happier. Shannen and her staff are efficient, friendly, and thorough. Would give 6 star stars if I could.
Heather Wainer
Heather Wainer
Oct 24, 2019
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My agent went above and beyond to help me understand my options and determine my insurance needs. The entire staff was welcoming and friendly. I would highly recommend this agency.
Hale
Hale
Aug 11, 2019
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I have been working with Sydney Smolenak. She is one professional and patient person. Her wanting to genuinely help us, was her number one priority! I highly recommend talking to her!
Jillian Gearhart
Jillian Gearhart
Aug 11, 2019
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Recently switched to State Farm. I am so happy with their attention to customer service and they were able to save me a lot of money. The agent and staff are very knowledgeable and trustworthy. They are always available to answer my questions. I would highly recommend State Farm and this agent to anyone.
Dabney
Dabney
Jun 30, 2019
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Shannen is a wonderful agent! I've never had an insurance agent go above and beyond like she does. She is especially good at being patient and explaining the options clearly. I never feel like I'm being rushed, and always feel like I can take the time I need to discuss something with her. She is straightforward and really cares about her customers. Highly recommend.
Carrie Walker
Carrie Walker
Apr 30, 2019
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Thank you ladies for all of your help! Wonderful service and a fantastic new rate!! Thanks for all of your hard work!
Tamara Lynn
Tamara Lynn
Oct 12, 2017
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I have never met another agent as helpful as Shannen! Thanks for providing great service!