Sunfire Energy Solutions is your "one-stop-shop" for hearth products and installation, HVAC service, patio furniture, hot tubs and outdoor grills. This may sound like a lot of offerings all in one place, but our goal is be your total home energy solution provider. Our 3,500 square foot showroom is your destination for hearth, patio and spa products and we install and maintain everything we sell.
We also have a complete service department that can handle residential and commercial air conditioning and heating repairs, installations and service. We are a family owned and operated company that prides ourselves on honesty, integrity and quality workmanship. Customer service always has been and will continue to be the number one driving force in our business.
We also have a complete service department that can handle residential and commercial air conditioning and heating repairs, installations and service. We are a family owned and operated company that prides ourselves on honesty, integrity and quality workmanship. Customer service always has been and will continue to be the number one driving force in our business.
Services
Our Downtown Martinsburg showroom is beautifully stocked with all the latest models of top-quality hearth, grill, hot tub, and patio manufacturers. Whether it be a new Quadra-Fire pellet stove to fit your new home or a mini Big Green Egg for your next Mountaineer tailgating experience - our sales team is ready to help you!
Thank you for your interest in Sunfire Energy Solutions. Please provide a brief description of the services or product you need and we'll respond to your request as quickly as possible. Please allow up to 24 hours for a response on all inquiries Monday through Friday. All inquiries received on Saturday or Sunday will be addressed the following business day.
I just wanted to extend our family's gratitude and appreciation to yourself, the Sunfire Energy team. There was never a time throughout this entire process where we didn't feel like your most important customer, even though we knew we were just one of many other customers. The patience and understanding that you, the entire Sunfire Energy team, and Quadrafire displayed was by far exceedingly genuine, and for that The Creeden's thank you.
Sunfire Energy Solution's vision is to be a friendly, knowledgeable, top-performing, high quality retailer. We focus on the long-term value of our core products and all of our customers-past, present and future. We serve thousands of customers including residential and commercial customers throughout PA, WV, MD, and VA.
We live and work in this community, just like you. We see the benefit in giving back every day and are proud to support amazing organizations like United Way, Habitat for Humanity, The American Cancer Society, but we also take pride in our local contributions. Every year, we give to local sports teams, non-profit groups, and other community-focused organizations that have a direct impact here in the Eastern Panhandle.
Reviews (6)
Eric B.
Nov 28, 2021
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Simply the worst business of all time. Starting February 2021, I started calling Sunfire to get information on a new fireplace. I was planning on installing Oct/Nov 2021 and wanted to start my shopping early. I'm about 30 minutes from Martinsburg, so it wasn't convenient to visit in person. Since Feb. 2021, I called Sunfire ATLEAST 15 times. Every single time their answering service picked up and took my info for a return call. Every single time , no call back.
Don't believe me? Try it. Call them and leave your message.
I would love to talk to the owner and ask, why waste people's time? Why play
Don't believe me? Try it. Call them and leave your message.
I would love to talk to the owner and ask, why waste people's time? Why play
Steve O.
Dec 23, 2020
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On the 2nd of January my pellet stove quit working ( I live I paw paw West Virginia )
Immediately I began to reach out to find a quadrafire retailer so I called Sunfire starting Monday the 3rd
After leaving 4 messages tye past week that I would like to talk about getting a stove installed and wanting to know availability and a time line to get one installed I've yet to talk to a representative
I'm not gonna keep wasting my time leaving messages
Immediately I began to reach out to find a quadrafire retailer so I called Sunfire starting Monday the 3rd
After leaving 4 messages tye past week that I would like to talk about getting a stove installed and wanting to know availability and a time line to get one installed I've yet to talk to a representative
I'm not gonna keep wasting my time leaving messages
Cade Clark
Jun 15, 2019
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Debbie C.
Jun 10, 2019
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I had a wood pellet stove installed in my basement as well as a heater in my garage. This company was exceptional from day one. I walked into the showroom to look and was approached by Junior. He showed me the stoves, answered all my questions and showed me all about the stove I was interested in. It was then installed by Ryan, TJ and Ethan. They did a great job, left no mess and showed me how to use and care for it. This business is very client friendly. They bend over backwards to accommodate their patrons. I give Sunfire Energy Solutions 5 stars and would recommend them to anyone. I am a satisfied
Lou Campbell
Oct 18, 2018
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Excellent Service!! I wanted to share my appreciation for my Sunfire Franklin Stove service call today. Scheduling time was reasonable, about a week, but when the moment Jerry Monro called to let me know he was on the way, arrived, introduced himself, and took off his shoes before entering the house, I was already impressed. Jerry placed a cover on the floor before beginning his troubleshooting process. He was very patient and professional with me standing over him and asking stupid questions. It didn't take him very long to find the source of the stove issue and making necessary corrective repairs
Joseph Buckles
Jan 21, 2018
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Update: 5/15/2017 - Only a few minor issues after installation. Really appreciated the continue dialog. The stove was great all winter. The cleaning I had today was done professionally. The technicians were knowledgeable about the product and forthcoming about advice. My advice to the company is keep up the good work. Keep your staff well trained as you have been. I was impressed by how clean the technicians were while sweeping. I'm very pleased in the end and look forward to the yearly cleanings with them. My advice to customers considering this company is to do your homework. Ask any and all
