Gain visibility into what inspires your customers to convert by combining marketing attribution with conversation intelligence tools. Experience three days of remote learning opportunities from experts in marketing intelligence and customer experience. Underwhelmed by your current provider? Make the switch to CTM and save big on your subscription and professional services to support you during the transition.
Partner with our professional services team or take advantage of dozens of free onboarding and support resources to start finding value with CTM from Day 1. This tracking number will dynamically change, depending on the campaign or channel your customer visited, so you always know the exact source of the call.
Partner with our professional services team or take advantage of dozens of free onboarding and support resources to start finding value with CTM from Day 1. This tracking number will dynamically change, depending on the campaign or channel your customer visited, so you always know the exact source of the call.
Services
Working together to drive stronger connections for businesses and the customers they serve. We view our team as part of a bigger ecosystem of customers and their customers. Very importantly, we are our own customers and use CallTrackingMetrics internally every day to power our business. We work hard to achieve our mission - and try to have a lot of fun in the process.
Kickstart your marketing efforts without the upfront cost. Get started on any CallTrackingMetrics plan and we'll waive your subscription fee for the first month. Plus, enjoy unlimited free chat licenses for 30 days. Account strategy and implementation with our Professional Services teams with a phased migration approach.
Request a demo to see how you can save time, increase conversions, and make customer engagement easier. And our demos are designed the same way: to offer a truly personalized, 1:1 consultation tailored to your business. Tailor the tour of our platform to what you are looking for-so we won't waste any of your time and you know exactly what you'll get if you choose to sign up with our service.
Inserting a single line of code on your site will enable us to dynamically swap the phone number listed on your website to a CallTrackingMetrics tracking number. Visitors will see a tracking number you assign to the source they used to find you, and you'll be able to see powerful website session data when they call in.
Here you can find help articles, documentation, and training videos to help keep your CTM account running smoothly. Discover new tips and tricks by attending one of our live training or check-in on the status of a trouble ticket. You can also join in on the conversation in our community. A collection of knowledge base articles to help new clients discover settings and configure their new accounts.
Reviews (10)
Jake Barufkin
Dec 04, 2020
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If you are reading this review, please do not work with this company. My lawfirm canceled our agreement with them 18 months ago (IN WRITING), and just learned today they were using old credit cards we had on file, and were cycling the billing info every 4/5 month between different card numbers after we canceled services. Very unprofessional, please steer clear!
Bo
Aug 04, 2020
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Steer clear of this fraudulent company. We cancelled our account with CallTrackingMetrics 18 months ago, received a confirmation email stating that our service had been cancelled, and just learned today that they have continued to charge us every month for the last 18 months through a backup credit card that was linked to our old account.
David Bosley
Dec 27, 2019
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Dusty Haws
Jan 20, 2019
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Nothing but great things to say about Call Tracking Metrics! Their software has extremely helped our business and the variety of clients that we work with. There is hardly ever a wait time when I call their support team, and they always make sure I am well taken care of. I'd recommend these guys if you need a tracking phone number.
David Sheeley
Sep 07, 2015
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I've been hundreds of hours working with Call Tracking Metrics and other phone tracking services. CTM has a deep understanding of what businesses are looking for and seems to be one step ahead of the curve. The owners have built a responsive support team and are extremely hands on with business development.
John Sciascia
Aug 14, 2015
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CallTrackingMetrics has made a huge impact on my business. The Software is easy to navigate; and able to accomplish everything I need to be successful. More importantly; they have been a tremendous help assisting me with technical issues and customer service. Always pleasant , always available! They have resolved every challenge I've thrown their way.
As a new company in the Media arena, I could not have chosen a better company to align my self with.
John S.
As a new company in the Media arena, I could not have chosen a better company to align my self with.
John S.
Varun Tandon
Dec 09, 2014
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After trying two other Call Tracking systems, I found CallTrackingMetrics.....thank God!
They continually improve the system and have very competitive rates. one extra plus that they don't have contracts that bind you.
Support is awesome. I have been working with Laure for over 1.5 years now and she has always answered my questions within minutes or hours.
their integration with Google Analytics has helped me prove and improve my results for my clients. 5/5 all the way!
They continually improve the system and have very competitive rates. one extra plus that they don't have contracts that bind you.
Support is awesome. I have been working with Laure for over 1.5 years now and she has always answered my questions within minutes or hours.
their integration with Google Analytics has helped me prove and improve my results for my clients. 5/5 all the way!
Bradley Brad Griffin Griffin
Sep 21, 2014
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I chose 5 Stars b/c CTM is easy to work with. Are they perfect? Nope. There are things that they're working on to 'become' the perfect call tracking platform. The ability to listen to what customer's like us need, that capacity to tweak their systems to our specialties, CTM's level of understanding to us as a multi-million dollar / multiple location organization, the customer service that WE receive is what makes them PERFECT for us!
Bret Buckland
Aug 24, 2014
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CallTrackingMetrics are by far the best value call tracking software provider I have ever come across. So many features that I am yet to harness but my favourite by far is the out-of-the-box Google Analytics integration which is so simple to implement yet provides me with amazingly powerful insights to optimise my client's Search Engine Marketing efforts. Their ongoing technical and after-sales support has been superb. Keep up the great work!
Steve Cameron
Jul 31, 2014
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Having used various call tracking solutions (mostly inherited as clients came to me for marketing consults) I have crawled up the learning curves for several alternatives.
The stunning thing about CTM is you are continuously left thinking "Is that it?.... No really - is that all I have to do?"
Set up your numbers and there is a single line of code you have to add to your pages. And we add it through Google Tag Manager. It's a single set up and it works across the entire site in seconds.
Integration with Google Analytics is as simple as selecting your profile in a drop down. and the event tracking
The stunning thing about CTM is you are continuously left thinking "Is that it?.... No really - is that all I have to do?"
Set up your numbers and there is a single line of code you have to add to your pages. And we add it through Google Tag Manager. It's a single set up and it works across the entire site in seconds.
Integration with Google Analytics is as simple as selecting your profile in a drop down. and the event tracking
