Inter-Agency Insurance Service
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Inter-Agency Insurance Service
Established in Knoxville in 1966, Inter-Agency has grown to a full service agency with a professional staff of insurance specialists. Our knowledgeable and talented team is dedicated to serving the needs of individuals, families and businesses alike. Currently, Inter-Agency serves the personal and commercial insurance needs of clients throughout Knoxville, East Tennessee, the Southeast, as well as being licensed to write business in 38 states.

Our main office is conveniently located in the Bearden area of west Knoxville. Inter-Agency is a firm of caring, conscientious, and proven professionals. The kind of people you can depend on. The kind of people you can trust. We have a commitment to maintain high standards of excellence in all that we do and to establish a firm relationship of mutual trust and service with each of our clients.
Services
INTER-AGENCY is a full-service agency with an experienced and professional staff. Currently, INTER-AGENCY serves the commercial and personal insurance and risk management needs of approximately 3,000 clients in Knoxville, Tennessee, the East Tennessee area, and throughout the United States. INTER-AGENCY has local, regional, national, and global capabilities.
Reviews (12)
Melissa Davis
Melissa Davis
Sep 04, 2021
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Positive: Professionalism
Janet Tidwell was very professional and pleasant in working with me on my insurance needs.
Rachel Livingston
Rachel Livingston
Aug 24, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Janet was excellent. She was professional and personable. This agent and agency deserves the high quality reputation it has.
Thanks, again.
Rachel
S. Sherrod
S. Sherrod
May 28, 2021
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A neighbor suggested Inter-Agency after my home insurance premium went up again (with NO past claims). Janet and her staff were tremendous, worked hard to get us the best price AND coverage possible. They kept in touch with us via, calls, emails and text every step of the way. I wouldn't hesitate to use their services again. Brilliant job Janet and staff. Thank you!!!
Ben Johnston
Ben Johnston
Apr 27, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Janet is the ultimate in customer service. She even personally delivered policies, quotes and papers to sign to the house! Her personal and friendly service is unmatched.
Alana Phillips
Alana Phillips
Apr 17, 2021
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Janet was so helpful and able to provide better rates for my home and auto insurance...saving us over $500 and getting better coverage! I appreciate all the work she put into providing a great quote, making switching easy, and even cancelling my old coverage for me.
Elaine Winter
Elaine Winter
Feb 02, 2021
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Janet, gave me every answer for every question that I had regarding making changes to my homeowners and auto insurance policies. And she gave all that information in a timely manner where I could make a decision that would cause any pressure in my purse or my mind. Making a decision regarding cost, coverage and what you need takes a person who understands and knows her stuff. She KNOWS her stuff. Thanks, Janet!
Barron Demarse
Barron Demarse
Jan 17, 2021
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Being new to the Knoxville area, Janet helped me bundle my home and automobile insurance policies to receive nice discounts. We were on a tight timeline to close on our house, and Janet stayed a step ahead throughout the process. She balances a personal touch along with great professionalism to provide a tremendous customer service level rarely seen these days.
Kristi Kiefer
Kristi Kiefer
Dec 16, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Janet is very knowledgeable and professional. She found better coverage for our home and auto insurance at a better price! Janet will teach you things about insurance that you never thought to ask. Upgrading our insurance coverage was a simple process with Janet and we are very satisfied.
Tessa Williams
Tessa Williams
Nov 13, 2020
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Janet is such a wonderful person! She is incredibly helpful and knowledgeable. She will always go above and beyond to make sure you're getting the best plan possible. If I had a question about a specific company or insurance plan, she would always research the company/plan, reach out and ask questions, and give a detailed comparison of my options. Absolutely love Janet!
Haven Medders
Haven Medders
Jul 06, 2020
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Positive: Professionalism, Responsiveness
Janet has been such a delight and made me feel comfortable right from the start. She is responsive without a doubt to any questions I have had thus far! I really appreciate her warmness to my family and my quote came in so very fast. I feel fortunate to have her helping me and my family.
Kevin Anderson
Kevin Anderson
Mar 30, 2018
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Very personal service. I have had them for many years now, after a friends recommendation, and am left with virtually nothing to do and yet provided perfect service and insurance that ACTUALLY covers you! Well done you all.
Additionally, I approached them to support the Bearden Soccer team which is what they happily did. Great community spirit in helping others.
Kim Dove
Kim Dove
Oct 13, 2016
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Great Company to work for and we have rates that can't be beat.. Check us out for all your insurance needs!! You've tried the rest, now come to the best!!