We will never contact you to request your card number, PIN or other sensitive information. Nor will we tell you how to respond to a specific fraud alert. Do not respond to any requests of this nature and call us directly at 800.806.9465. I'm very pleased with the service. Steve made my car purchasing anxiety better.
He was always available he was there from the beginning to the end until I drove off of the Nissan dealership with my brand new Nissan Rogue. Thank you, Ardent Team! Ardent has helped me in many ways. When I refinanced my home, my monthly payments became cheaper and 10 years were cut off my mortgage.
He was always available he was there from the beginning to the end until I drove off of the Nissan dealership with my brand new Nissan Rogue. Thank you, Ardent Team! Ardent has helped me in many ways. When I refinanced my home, my monthly payments became cheaper and 10 years were cut off my mortgage.
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Whether you're shopping for a mortgage or car loan or trying to save for a specific goal, Ardent Credit Union offers highly competitive rates for whatever you need. We're happy to answer any questions you may have about our rates or Ardent Credit Union in general. Call us at 800.806.9465 to learn more.
Once they find a match, they can monetize the personal and financial information they gather. Companies of every size have been targeted. It's estimated that credential stuffing costs companies more than $5 billion a year and creates havoc with consumers. Start by changing it up and not reusing it on multiple sites.
Welcome to the Ardent Credit Union Blog where we share informative articles and financial insights with our members in the spirit of Grit Makes Great. Got "itchy feet" after being at home for so long? Learn how to plan the perfect trip with insider tips from a travel pro. Suzanne Wolko, travel blogger at PhilaTravelGirl.com shares expert guidance to make your next big adventure memorable in all the right ways.
A credit union is a bank, just like every other bank, right? Wrong. When it comes to Philadelphia banking options, your money works harder for you when it's deposited in Ardent Credit Union accounts. Credit unions are owned by their members, providing tremendous advantages in the form of higher rates, fewer and lower fees, and safer havens for your money.
Reviews (15)
Evil Queen
Feb 01, 2022
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Very frustrating and annoying to deal with. They decide to shut off my card without letting me know and then when I call to ask about it----I get the run around. The incorrect number or email on file. I log on to fix those supposed problems only to find the correct number that I gave them and the correct email already there. I double check my email and no message. So someone in cyberspace got my message I guess. Worse than all that is the way I got talked down to. I am trying to get help and all I get is talked over and rushed....worse customer service sadly. I thought switching over to a credit
Lauren Vogler
Jul 25, 2021
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Dana Drake
Jun 30, 2021
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Went in to get cash out for a vacation. Was informed they don’t provide cash withdrawals at their CU. I was told to go to a competitor for a withdrawal more than my Daily ATM allotment. Seriously a sad state of affairs when getting cash that you’ve earned is not allowed by the bank you’ve chosen. Sadly I am an uniformed customer, that’s on me—and now I know.
Judy Stefencavage
Jun 04, 2021
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Pastor Servio Mendez
Feb 10, 2021
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Stephanie C.
Jan 22, 2021
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Mimi Lim
Dec 28, 2020
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I am been a member for 26 years. This is the most trusted banks around. I love that they have newer locations where you can walk-in-to and be greeted by name. That is how important their members are to them. The staff members are friendly and professional. The best bank around. Note: They do not give cash change or out at any of their locations but offer atm services for cash needs.
Mindy Speaker
Jan 29, 2020
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Jjgalugie
Nov 11, 2019
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This is a terrible place. They repossessed my financed vehicle 1 day after i defaulted on my loan. Which i didnt even know i defaulted because i called to make a payment that month. For some reason unknown to me it didnt go through. They tried to email me apparently but didnt have my correct email address. I retrieved the vehicle that day because money was never an issue. So i decided to refi with a different bank that wouldnt do this to me and they then decided to report me to the credit bureau after they told me they wouldnt. I hope everyone who works at ardent dies a horrible death. They try
Bianca Lyons
Aug 12, 2019
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I have been a member for over 18 years it's no benefits to being a member. Every customer service rep I have push back. One time they can do something the next time someone new start it can't be done. I need a new debit card after being compromised I am in a state that my address is not on file without money. Customer service reps have no empathy for the issue. Closing account change to ardent credit union has been the worst transition.
K. S.
Oct 05, 2018
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I'm a long time member of this credit union and since it has been Ardent Credit Union the Service I received has been horrible. I've requested to speak with a manager for assistance on an issue I was having and received no response. I have been banking with SB1 Credit Union since the 90's and their service has always been great. When they changed to Ardent the service has declined dramatically. I suggest you find another credible Credit Union to bank with because the customer service is sub par. I am looking for another source for my banking needs.
Janet Conrad
Aug 17, 2018
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I tried the Car Buying concierge service that is uniquely offered by Ardent. Pete Kuryluk was my concierge and he was extremely helpful. He called and described the service in detail and started on my request right away. Pete offered advice and insight that I would not of otherwise had. I was very happy with the deal he helped me negotiate. I would highly recommend this service and Pete in particular.
Judy B.
Jul 25, 2018
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I've been a member for over a year. I just got a car loan. I'm very pleased with the service the rate that I got and Steve Roberts was so helpful and professional he made my car purchasing anxiety better.
He was always available he was there from the beginning to the end until I drove off of the Nissan dealership with my brand new Nissan Rogue.
Yes I will highly recommend ARDENT Credit Union.
Thank you Ardent Team!
He was always available he was there from the beginning to the end until I drove off of the Nissan dealership with my brand new Nissan Rogue.
Yes I will highly recommend ARDENT Credit Union.
Thank you Ardent Team!
Dan D.
Feb 26, 2013
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I was here for the grand opening and received an autograph from World B. Free of the 76ers. They had lots of giveaways and a smiling knowledgable staff! The last reviewer mentioned there wasn't any mustard for the free pretzels, but I look for more than mustard in picking a financial relationship. I have been a member for over 7 months and receive consistently good service. There was a "signing bonus", and it came in the form of promo rates for CD's and loans. I wish them luck with their new branch!
Dan A.
Feb 25, 2013
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Went to the grand opening of this bank today. They did a nice job with the balloons, giveaway game and had donuts, coffee and pretzels. But there wasn't any mustard for the pretzels.
There was a good sized crowd in the bank for this opening. But I was surprised they weren't offering a signup bonus for new customers.
The layout of the bank is very functional. And the service reps were very friendly. There is also an ATM outside that is always accessible.
There was a good sized crowd in the bank for this opening. But I was surprised they weren't offering a signup bonus for new customers.
The layout of the bank is very functional. And the service reps were very friendly. There is also an ATM outside that is always accessible.
