Innovative Communication Systems
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Innovative Communication Systems
ICS provides managed IT services, business telephone systems, data and voice cabling, video conferencing and a wide range of business technology solutions throughout San Antonio, Houston and Austin. Founded in 1981, ICS provides high quality Managed IT Services, VoIP Phone Systems, Data and Voice Cabling, Video Conferencing and Video Surveillance solutions for our clients with physical locations in Houston, Austin, and San Antonio markets.

ICS is committed to establishing and maintaining a dynamic partnership with every client providing advanced managed IT services in Houston, San Antonio, Austin, and across Texas. Our extensive and varied experience throughout many areas of technology and customer service has allowed our team to develop an understanding of each customer's unique IT and technology needs, developing and implementing solutions quickly and effectively.
Services
Founded in 1981, ICS provides high quality Managed IT Services, VoIP Phone Systems, Data and Voice Cabling, Video Conferencing, and Video Surveillance solutions for our clients with physical locations in Houston, San Antonio, and Austin markets. The business environment in Texas is very competitive.
When you work with an ICS team member who responds and resolves your issues promptly, you'll have the peace of mind knowing that your technology will run efficiently, securely and be there when you need it. We pride ourselves on our Help Desk Services manned by IT professionals who act within an hour to resolve your problems.
One enterprise that started with comparatively minimal operations and IT resources and then expanded to many times its original size over a relatively brief period. ICS's team of IT specialists support from every technology standpoint. We manage their IT infrastructure, surveillance cameras, structured cabling, WIFI, and Mitel VoIP Business Phone solution.
ICS is committed to establishing and maintaining a dynamic partnership with every client. Our extensive and varied experience throughout many areas of technology and customer service have allowed our team to develop an understanding of each customer's unique IT and technology needs, developing and implementing solutions quickly and effectively.
ICS offers all businesses and organizations in Houston 60 days of risk-free Managed IT services. Call our team now (281) 962-3058. Try us out first. ICS supports business leaders throughout Houston integrate sound business-processes, implement reliable workflows, improve customer experience, enhance your sales process, and meet the business needs of your organization with reliable, professional, agile Managed IT Services.
Reviews (9)
Ross McAlpine
Ross McAlpine
Dec 25, 2021
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Positive: Responsiveness
Alan is my "Go to" guy for tech support. Fixes my issues quickly and stays with me until we are BOTH sure everything is covered and fixed. Great Support!
C. Budde
C. Budde
Jun 12, 2021
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James Smith continues to provide great customer service to all Oil States International employee's when representing ICS as our Vendor of choice to handle IT tickets with telecommunication needs. Communication skills exceed expectations, I am never disappointed by his consistency and attention to details.
Jeffrey Keeler
Jeffrey Keeler
May 18, 2021
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Positive: Professionalism, Quality, Responsiveness
Mike Bartlett is always friendly, Knowledgeable, and very Helpful to me. I have reached out to him many times for help on our Mitel's HX Controller. He explains and shows me how to do things for my customers. I am very appreciative his commitment to helping our organization.
Xavier Sanchez
Xavier Sanchez
Jan 20, 2021
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Positive: Quality
Keith managed to succcessfully and quickly resolve various issues we had today. Througout the process, Keith explained, not only the issues, but how it was being resolved and added tips along the way. Thanks Keith!
Yazmin Tusa
Yazmin Tusa
Nov 10, 2020
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Keith W. has been amazing to work with. We went through a business card conversion which required a lot of routing changes and after hour work. Keith was very attentive and patience throughout the process. He was a key player in the vendor conversion and we couldn't have done it without his help and professionalism. Thanks Keith!
James Steubing
James Steubing
Aug 25, 2020
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I was in a critical situation where I needed to find a solution for my Mitel system and started calling the list of dealers published on Mitel's website. The ICS salesman I spoke with got me connected with one of their engineers (James) and 2 days later we had a complicated solution in place and working. I am totally impressed with this company.
Rebecca Womack
Rebecca Womack
Jan 19, 2019
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ICS has always been excellent to work with. Not only are they diligent about following up with requests for help, but their knowledge base regarding all things IT continues to impress me. They are solution driven and efficient in the process. Highly recommend.
Tiffany Fobbs
Tiffany Fobbs
Jan 12, 2019
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I have not worked with an IT company EVER that is so professional, quick to respond, diligent, and hard working. You do not have to call them a hundred times to get what you need done. Chris Lee was the best!!!!! He called me back to check to see if my ticket was complete, when it was not, he worked it until it was completed! He did an awesome job and his customer service was A-1!!! Keep up the good work!!!
Jeffrey Reidy
Jeffrey Reidy
Aug 22, 2013
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My company had a big IT project that we needed to get done right away and none of the IT providers we looked at could get it done in the time frame we needed, except for ICS. They came through for us when no one else could and the work they did was really amazing. Now they are managing our network full-time and we couldn't be happier. Glad to post this review, and would recommend.