Located in the heart of the walkable upscale community of Birmingham, Michigan, and just 20 miles from downtown Detroit, The Townsend Hotel is known for its exceptional service and amenities, including the award-winning upscale contemporary restaurant, Rugby Grille, Afternoon Tea, The Townsend Bakery and a variety of world-class banquet, catering, and wedding services.
Opened in 1988, The Townsend Hotel is AAA Four-Diamond and Forbes Travel Guide Four-Star boutique luxury property with 150 guestrooms, including nine penthouses and specialty suites.
Opened in 1988, The Townsend Hotel is AAA Four-Diamond and Forbes Travel Guide Four-Star boutique luxury property with 150 guestrooms, including nine penthouses and specialty suites.
Services
Luxury awaits you in each of our exquisitely adorned guest rooms and suites with an array of options, fine furnishings, extravagant fabrics and elegant appointments. The quality of our beautifully renovated rooms compliment the distinct recognition The Townsend Hotel has received as the premier hotel in Michigan and maintains along with a perennial AAA 4-Diamond and Forbes Four Star rating.
With inspired culinary creations, our guests delight in the dining options offered at The Townsend Hotel. Eat in our renowned Rugby Grille for breakfast, lunch or dinner; join us for Afternoon Tea; or relax and enjoy Rugby To the Room at any hour.
The Rugby Grille at The Townsend Hotel is a world-class, Forbes recommended restaurant that offers an array of delectable appetizers, entrees and tempting desserts in a classic setting that makes for an exclusive, yet personal, dining experience.The Townsend Hotel provides delicious in-room meal options with selections from our Rugby Grille brunch and dinner menus.
The Rugby Grille at The Townsend Hotel is a world-class, Forbes recommended restaurant that offers an array of delectable appetizers, entrees and tempting desserts in a classic setting that makes for an exclusive, yet personal, dining experience.The Townsend Hotel provides delicious in-room meal options with selections from our Rugby Grille brunch and dinner menus.
The Townsend Hotel offers state of the art event facilities in the Detroit Metropolitan area. We are able to serve programs sized from five to five hundred guests. We welcome your consideration of The Townsend Hotel as the site for your future event. Your Michigan corporate conference or organizational convention will be executed flawlessly with sophistication and efficiency by our world-class team of event professionals.
The Clancy Room, a multi-use group dining, private meeting and intimate event space, is The Townsend Hotel's newest luxury hospitality area. The overall feel of the interior exudes a timeless elegance with a touch of classic art deco styling. The exquisite style of the foyer complements the 5,000 square-foot Townsend Ballroom that graciously seats 320 guests.
Turn your wedding day in Birmingham, Michigan into an enchanting experience you and your guests will never forget. The luxurious facilities and services at The Townsend Hotel will make sure everything is taken care of, so all that's left for you to worry about is making memories. Explore our packages, amenities, and special touches below.
Reviews (20)
Elizabeth S.
Dec 19, 2021
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Just left a wedding at the Townsend and couldn't wait to write this review. Had the best experience with Romero. Romero was a server during cocktail hour and then again for dinner. He was so kind, attentive, and a great server. You could tell he genuinely loved his job and had more energy that anyone I've over met.
Banquet food was great and the cocktail hour was delicious.
Good job Townsend - give Romero a raise.
Banquet food was great and the cocktail hour was delicious.
Good job Townsend - give Romero a raise.
Allen G.
Oct 20, 2021
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Room full of cigar smoke ,and other smoke. Hair in drain. Could of moved from suite but time was a issue. Party on the 16th. Loud and obnoxious behavior. Mens bathroom, sinks being used instead of toilets. Police there.
Dining room good. Great bar service.
Room service- man brought edibles, delivered tray and left. Not on bill, no tip, not signed for.
Front desk said you lucked out, the food is not our responsibility. If it is not on your bill , don't worry.
Very sad :-(((
Dining room good. Great bar service.
Room service- man brought edibles, delivered tray and left. Not on bill, no tip, not signed for.
Front desk said you lucked out, the food is not our responsibility. If it is not on your bill , don't worry.
Very sad :-(((
Fatimah A.
Oct 17, 2021
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I am not going to disagree on the fact that this is a really nice hotel with luxurious feel and nice professional staff but I will be honest there is no way I would stay here again or recommend this place to anyone.
I am coming back to our room (2nd floor) today 10/16/21 at 8:30 to put my 18 month to bed just to find the room shaking by a loud DJ party music beneath us. I call the desk multiple times and one of the staff comes and sees how bad the music is but nothing changes. Its 9:15 now and I am trying to find a room in other nearby hotels but everything is sold out so we are stuck here.
I am coming back to our room (2nd floor) today 10/16/21 at 8:30 to put my 18 month to bed just to find the room shaking by a loud DJ party music beneath us. I call the desk multiple times and one of the staff comes and sees how bad the music is but nothing changes. Its 9:15 now and I am trying to find a room in other nearby hotels but everything is sold out so we are stuck here.
Kurt H.
Mar 02, 2021
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Very comfortable accommodations and excellent location. This perfectly situated hotel allows you to walk around and enjoy charming Birmingham. Room service breakfast is delicious. Our suite was very comfortable and charming. Customer service is friendly. Would very much recommend this hotel on visits to Michigan.
Kristin C.
Nov 22, 2020
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We were very impressed with the safety precautions taken by this hotel. Everything was very clean. The Townsend has amazing customer service and beautiful rooms. There were some other guests on our floor who were disruptive, and the Townsend upgraded us to an executive suite without a thought. Everyone from valet, to front desk and to management -- were so friendly and always asking what they could do for us. We stayed here for our wedding and loved coming back and celebrating our anniversary. We will be coming back!
Mj J.
Nov 14, 2020
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The Townsend is a first class experience. I can't begin to explain the feeling you have walking through the door. I would imaging this is how Julia Roberts felt when she was transformed in Pretty Woman. The world is your oyster! We stayed her for a very special event and the Townsend exceeded our expectations. We reserved a King Suite with separate living room and wet bar. The suite was equipped with a small refrigerator, which was perfect for our stay. We were inviting a few friends up to our room for some pre-party celebrating. In the heart of Downtown Birmingham, the Townsend is
Nissa V.
Nov 02, 2020
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We were worried a little with COVID, but this hotel kept our fears at ease. They even offered spray sanitizers for us to spray different areas of our room since we were a bit nervous. From the people at the front desk checking us in and out to the doorman helping us with everything else in between, everything went smoothly and our time there was just what we needed. Location is fantastic and within walking distance of many restaurants. Please note, there is valet parking for $30 but there are cheaper lots elsewhere if you don't mind walking.
Barbara R.
Oct 19, 2020
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It has been our anniversary tradition to have breakfast at the rugby for the last 11 years. we looked forward
to the wonderful service, quality food with top notch presentation and great conversation with either jim or rocco who used to be our servers.
food was mediocre. my egg white frittata was tasteless and stuck in a tacky cast iron skillet. not the same as it used to be.
we arrived at 8:30 and were told if we didn't have reservations we were put at one of the tables setup just outside the room. upon leaving we noticed there were booths and tables never seated!! the hostess in no
to the wonderful service, quality food with top notch presentation and great conversation with either jim or rocco who used to be our servers.
food was mediocre. my egg white frittata was tasteless and stuck in a tacky cast iron skillet. not the same as it used to be.
we arrived at 8:30 and were told if we didn't have reservations we were put at one of the tables setup just outside the room. upon leaving we noticed there were booths and tables never seated!! the hostess in no
Jeremy N.
May 19, 2020
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*Ballroom Review* Top of the line food, service and an overall great experience!
My fiance and I have been invited to a couple events in the Townsend's Main Ballroom and their Ballroom Foyer. It was a classy event so we had high expectations, especially because this hotel is located in downtown Birmingham.
The event consisted of a cocktail hour beforehand and the main event and dancing in the ballroom. There was a mini bar setup in the foyer and it was stocked with some top of the line liquor and wine. We were really impressed and the bartender made the drinks quite strong.
The main event
My fiance and I have been invited to a couple events in the Townsend's Main Ballroom and their Ballroom Foyer. It was a classy event so we had high expectations, especially because this hotel is located in downtown Birmingham.
The event consisted of a cocktail hour beforehand and the main event and dancing in the ballroom. There was a mini bar setup in the foyer and it was stocked with some top of the line liquor and wine. We were really impressed and the bartender made the drinks quite strong.
The main event
Rachel P.
Feb 17, 2020
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I just had afternoon tea at the Townsend for my mother's birthday today. It was such a wonderful experience. Marsha was fantastic and really made our experience one to remember. The service was phenomenal. The tea, tea sandwiches, and desserts were very good. The hotel is beautiful. If you haven't been, you must go, you will not be disappointed!
Elizabeth T.
Nov 09, 2019
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Came here for Bunch with my sister in law. Neither of us have had brunch here and actually originally intended to go to Toast across the street. I have to say I am glad we stumbled here because the food and service was great! I had the original breakfast that was delish and filling. I also had Bellinis which were delish as well.
Service- we stayed for a few hours talking and from the time we sat down our server Stanley treated us with the best service! He was so nice by ensuring that we were comfortable with water, drinks, and food. It's actually funny because when we first sat down the
Service- we stayed for a few hours talking and from the time we sat down our server Stanley treated us with the best service! He was so nice by ensuring that we were comfortable with water, drinks, and food. It's actually funny because when we first sat down the
Melissa S.
Nov 09, 2019
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I often post poor reviews when i have a bad experience or poor services or mislead . Time to say something nice about a business . I highly recommend this Hoyle. The experience and stay was a nice surprise . I was in town to work on a Commerical . The staff in the hotel is what makes it great . They are warm and accommodating . I had a lovely stay and enjoyed the hotel . Food and wine list was excellent . The gym was better and well equipped than most hotels . Thank you Townsend hotel .
Amethyst W.
May 12, 2019
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We came here for our friend's birthday party. We parked with valet, but the parking structure is near by as is street parking. It's $10 to valet, but if you park in the structure it's free for 2 hours and $10 after. We had had a cocktail hour, then buffet. The food was very good, as were the drinks. The service was very attentive and our beverages were always full. We didn't stay over night so i can't speak to how that is, but the rest of the night was very nice.
Nicole E.
Mar 29, 2019
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I have had mother's day afternoon tea and afternoon tea with the ladies here, both were great. A bit on the pricey side, but the food is good and worth it. I recalled it being around $60+ with a glass of champagne. My mom and my friends loved their experience here.
Hard to go to another afternoon spot after having this experience.
Victorian tea parlor in Berkeley was a good spot and a bit cheaper, but it has since closed, so this is the last great afternoon tea spot left.
Service is top notch here.
It can be a bit cool if seated by the door and it's cold outside.
Hard to go to another afternoon spot after having this experience.
Victorian tea parlor in Berkeley was a good spot and a bit cheaper, but it has since closed, so this is the last great afternoon tea spot left.
Service is top notch here.
It can be a bit cool if seated by the door and it's cold outside.
Patricia T.
Mar 11, 2019
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Came here a couple times in the past for afternoon tea with a bunch of friends, but I'll be reviewing my latest visit. My friends and I were restaurant hopping around Birmingham and this was our last stop for dessert. It was around 10:00pm when we arrived.
The man that served us was extremely proper and thorough in his explanations and suggestions for desserts. It made us feel really fancy. He showed us a box with a selection of tea for us to choose. The temperature of the tea was perfect. It was just under boiling so it didn't taste bitter and was easy to sip on. It came with individual
The man that served us was extremely proper and thorough in his explanations and suggestions for desserts. It made us feel really fancy. He showed us a box with a selection of tea for us to choose. The temperature of the tea was perfect. It was just under boiling so it didn't taste bitter and was easy to sip on. It came with individual
R. B.
Jan 16, 2019
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On the morning of our third day we found there was BLOOD ON OUR SHEETS. Both my wife and I inspected our legs for any cuts before making accusations. We were injury free.
Upon checkout I let the polite woman at the front desk know the situation. She apologized but volunteered no remedy or solution.
I left this same review on trip advisor and they responded with a mildly condescending refusal to accept responsibility like we were to blame.
I found their lack of accountability to be extremely insulting. Seriously Townsend, my business pays for these stays. I have ZERO need to weasel out of the
Upon checkout I let the polite woman at the front desk know the situation. She apologized but volunteered no remedy or solution.
I left this same review on trip advisor and they responded with a mildly condescending refusal to accept responsibility like we were to blame.
I found their lack of accountability to be extremely insulting. Seriously Townsend, my business pays for these stays. I have ZERO need to weasel out of the
Rosey L.
Dec 17, 2018
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Great hotel with amazing service. Upon entering, my room was set up with mood lighting and ambiant jazz music, with a little boxed chocolate on the bed.
Amenities are great, love the slippers and robe that come with the room!
I also tried their room service breakfast. I ordered two cinnamon buns with apple chicken sausage and a bowl of berries. The cinnamon buns were a little disappointing, they were small, cold, and hard. For some reason I was expecting warm and fluffy cinnamon buns. I would get something else next time!
Amenities are great, love the slippers and robe that come with the room!
I also tried their room service breakfast. I ordered two cinnamon buns with apple chicken sausage and a bowl of berries. The cinnamon buns were a little disappointing, they were small, cold, and hard. For some reason I was expecting warm and fluffy cinnamon buns. I would get something else next time!
Jassmine N.
Sep 20, 2017
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What a beautiful hotel! I was invited for a conference/seminar yesterday and upon arriving was intrigued about this hotel, as I've never been before. My mother always wanted us to have afternoon tea here, however never made the time to come.
I parked in the parking garage across the street. Parking is free for the first two hours. There is valet parking available, however for the seminar, I noticed so many people were using the service, I didn't want to have to wait when I was ready to go.
I was informed the conference would provide a continental breakfast. So I wasn't expecting
I parked in the parking garage across the street. Parking is free for the first two hours. There is valet parking available, however for the seminar, I noticed so many people were using the service, I didn't want to have to wait when I was ready to go.
I was informed the conference would provide a continental breakfast. So I wasn't expecting
Real A.
Jul 11, 2017
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We didn't care too much for our stay at the Townsend Hotel, despite their perceived prestige and notable clientele.
First, the air conditioning was sub-par. On a hot day, we tried lowering the temperature in our room, however, the room never got cold and stayed at a lukewarm temperature making it hard to sleep. Secondly, the morning that we left the hotel, none of the channels worked on the TV (which is hard to work with to begin with). Third, we were saddened by the lack of amenities offered during our stay.
Also, be ready to pay for parking. Thankfully, we knew the area and knew to park
First, the air conditioning was sub-par. On a hot day, we tried lowering the temperature in our room, however, the room never got cold and stayed at a lukewarm temperature making it hard to sleep. Secondly, the morning that we left the hotel, none of the channels worked on the TV (which is hard to work with to begin with). Third, we were saddened by the lack of amenities offered during our stay.
Also, be ready to pay for parking. Thankfully, we knew the area and knew to park
Annette J.
May 12, 2015
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Came here for Mothers' Day tea and it was wonderful.
First off, the service was impeccable. We had about 4 people helping us, my tea was never empty, and everyone was so helpful and nice.
The tea service included bottomless mimosas/champagne/wine and tea. For eats we had a scone with whipped mascarpone and lemon curd, 6 different finger sandwiches like chicken salad with walnut butter, asparagus with boursin cheese topped with a quail egg, salmon with egg salad topped with crème fraiche and caviar and more. Plus a variety of miniature tea pastries and several cakes to choose from. Desserts
First off, the service was impeccable. We had about 4 people helping us, my tea was never empty, and everyone was so helpful and nice.
The tea service included bottomless mimosas/champagne/wine and tea. For eats we had a scone with whipped mascarpone and lemon curd, 6 different finger sandwiches like chicken salad with walnut butter, asparagus with boursin cheese topped with a quail egg, salmon with egg salad topped with crème fraiche and caviar and more. Plus a variety of miniature tea pastries and several cakes to choose from. Desserts
