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Chattanooga Federal Employees Credit Union
Chattanooga Federal Employees Credit Union is a not-for-profit, member-owned financial institution that exists to serve its members. Being a member of the credit union is the smart way to manage your finances. We have a complete line of financial products and services to meet your needs. The credit union serves the needs of its membership.

All family members of those eligible for membership may also join the credit union and take advantage of the many services. As a member of the Credit Union, your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government through the National Credit Union Administration, a U.S. Government Agency.
Services
As we have been working diligently to improve our technology and enhance our delivery channels, now more than ever, consumers need the ability to do their banking electronically and our new system will address this need. You may use your new Mastercard debit card during this time without interruption.
Primary field of membership is all federal employees living in the greater Chattanooga area and their family members. Membership is effective as long as you maintain a $25 minimum Share Account balance (Even if you change employers, you will still be eligible for membership). A Share Account, representing shares of ownership, is your primary credit union savings account and is opened with your membership.
Dividends are posted on the first day of each calendar quarter for the previous calendar quarter. Rates listed are projected rates. SPECIAL: We offer a "Birthday Certificate" which allows members who open a 12 month share certificate in the month of their birthday to add their age in basis points to the dividend rate.
Each loan request is carefully reviewed and many factors are taken into consideration such as past credit history, length of time on credit accounts, amount of current outstanding credit, length of employment, in addition to credit score. Unlike most lenders, we don't charge a higher rate on used vehicles; you get the same great rate whether you buy a new or used vehicle.
The information you have stated in this application is correct to the best of your knowledge;. You authorize the credit union to obtain a copy of your credit report and verify your employment;. The credit union will rely on the information in this application and your credit report to make its decision;.
Reviews (10)
A. A.
A. A.
Apr 24, 2021
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I purchased a new car and got financed from here and I must say it's been a nightmare since. My account is current and up to date on payments and I've been trying to get my credit score up to where it's good. This bank keeps marking my account as CLOSED on my credit report causing my score to drop. This is the third time this has happened. I'm terrified to transfer my money into my savings and checking account in fear of them accidentally closing it just like my car. I understand once but 3 times now? A credit union is supposed to help their members establish their credit not this bank! I have
Ed Manno
Ed Manno
Aug 26, 2019
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Auto dealer recommended Mark at Chattanooga Federal CU. I read through the reviews, saw some of the negative comments and decided to find out for myself if they were true. They ARE NOT. When my wife and I walked through the door we were greeted with smiles and hellos from the two tellers there. Mark welcomed us in and was incredibly friendly. We had our 19 month old son with us and it wasn't long until all the ladies were flirting and playing with him (he's a real ladies man!!). We had a tight schedule and Mark offered to finish the paperwork and bring it to the dealer himself so we could go sign
Hunters Point
Hunters Point
Aug 02, 2019
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The best of the best - always top notch service! My family and I have been members for years and I wouldn't trust anyone else. Each visit is made personal and they show they care when it comes to financing. Mark ensures we are all taken care of and satisfied!
Onejusitifed
Onejusitifed
Jul 21, 2019
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The team at Chattanooga Employees FCU is nothing short of greatness.
I have been banking with them for over 10 years and they keep on suprising me with a high level of service! Mark, Pam, and Amber are true assets.
They truely are a customer based culture.
Do youeself a favor and give them a try and you will not be disappointed!
Tennesseedrew
Tennesseedrew
Jul 17, 2019
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We really like doing business with CFECU. Their staff is friendly and helpful. They always respond to any questions or requests in a very timely manner.
Spencer Owens
Spencer Owens
Jun 20, 2019
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Amber was great! She helped to understand the entire loan process for purchasing my first vehicle! She was very patient and understanding with every single question I had. She explained everything to a “T” so I could better understand all my terms and conditions and basically what I was getting into.
10/10 would recommend!
Sunshine Meeks
Sunshine Meeks
Nov 18, 2018
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Great credit union with the best staff!! I've had my account here for more than 10 years! They go out of their way to make sure the members are well taken care of...something that you don't see at a lot of other businesses. Tim, Amber and the two new ladies are always pleasant to talk with. Sarah has been there since I've had my account and is always very helpful. I haven't had to deal a lot with the other ladies in the back, but when I have, they have been great! I would highly recommend this credit union to everyone!! You won't be disappointed!
Bruce Fauscett
Bruce Fauscett
Aug 13, 2018
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Great experience Mary was very helpful in getting me financed in a new car and then refinance my other vehicle cut my interest rate by 2/3s. Look forward to doing more business with this bank thanks.
Matt Miller
Matt Miller
Jul 14, 2018
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This is the absolute best credit union I have ever used!!! The rates are the absolute best in the area hands down!! They treat you like family and not just a number!! The employees really care about their members and you can tell. I really find it hard to believe that some of the reviews are bad about this credit union because they really do whatever they can to help people! Obviously, they can't help everyone, every time because they have their limits and guidelines they have to follow. I can assure you if they can they will!! I love this credit union. I can honestly say this is a credit union
Phil Steele
Phil Steele
Nov 13, 2017
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An old fashioned style financial institution with modern day solutions. You are treated like a human being, not a number. They do exactly what they say they're going to do. Customer service is simply ridiculously good. They totally understand the requirements and needs of today all the while preparing you also for many tomorrows. We moved three vehicles from three individual institutions all the while slashing the interest rates and bought a new home... try them, you'll be truly amazed!