Name: JENLOR Integrations
Address: 606 Washington Ave, Bridgeville, PA, 15017, US
Telephone: (412) 220-9330
Rating: 5

In 2001, Bill Peters and Don Garrett surveyed the IT landscape and noticed an opportunity to provide specialized IT services. Using their wives' names (Jennifer and Lori) to form their identity, they set up shop in Bill's basement to begin their journey. Since 2001, JENLOR has evolved into a team of IT experts who offer award-winning managed services and customer support.

JENLOR's technical team represents the beating heart of our company. They design, build, monitor and maintain our customer's networks. They're fanatical about your security, keep your servers humming along and backups running according to schedule. Of course our team is also there to help, with live phone answering, 15-minute response windows and 24/7 support when trouble arises.

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Services

IT Services Report

Implemented correctly, IT is your greatest ally. In the era of Cloud computing and cybersecurity, it's quite common to become overwhelmed with options - server design, backup policies, and security solutions. Most importantly, how will you maintain these systems? At JENLOR, we empower our clients to realize their vision for the future by untangling their complex IT challenges.

The Strategy Call Report

These days, time is scarce for all of us. When you agree to an IT Strategy Call, you'll connect with a senior member of our team to ensure a successful beginning! With over 20 years of experience, we have worked with organizations of all types and sizes. It's safe to say we've seen it all.

We will listen attentively to provide you with a framework of how we can help, and take all that we've learned to personalize our approach to fill your gaps, without overlap.We'll unpack the issues and problems that your organization is currently facing and map out your existing IT structure. Our discussion will focus on immediate needs, near-term improvements, and long-term success.

Reviews (9)

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Highway Equipment

Jul 22, 2021

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Positive: Professionalism, Responsiveness
The JENLOR Team is awesome! Account Management is on top of every request and has great communication. The service department is always helpful and never feels like you are just another person on the phone while resolving my issues.

Kimberly Gould

Feb 10, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
Jenlor's response to a ticket generally takes 15 minutes or less, and their service is professional and helpful. They're by far the best IT company we've ever used.

Susan Restano

Dec 23, 2020

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Data security is always critical, but as a government-regulated business, we have particular standards that must be maintained. JENLOR understands our business and keeps us current and compliant. They are in regular contact with us and very responsive to requests.

David Pirain

Nov 28, 2020

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I found that most IT providers expect an ALL INCLUSIVE approach that is too pricey and doesn’t fit our IT needs. JENLOR was the first company to offer a middle-ground and a service strategy that matched our needs. They consistently deliver, and always with a kind and professional team

Mike Shorts

Nov 27, 2020

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We are growing firm and JENLOR helps us meet our IT challenges and our business goals. They offer a balance of IT services to complement our internal IT team. JENLOR keeps us organized, up-to-date, and provides our team depth. They have become an essential partner to our organization.

Travis Johnson

Oct 04, 2020

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JENLOR solves any end user requests we have and the issues are always solved in a very timely manner. I would recommend JENLOR to anyone that is looking for a Pittsburgh IT provider - they took the time to understand my business and learned my wants and needs.

John OConnor

Aug 20, 2020

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Jenlor has been a managed services partner with my company for a long time. The services they provide augment the IT staff here and let me personally focus on my other responsibilities, they always make me look good. Their help during the ongoing health crisis was instrumental in us getting everyone quickly and safely into a work from home situation. It was planned out a year before we actually had to do it. When the time came we just put that plan in place. Everyone we work with there is at the top of their game, the office staff and management team and especially the front line techs. I know

Carrie Kennedy

Jun 17, 2020

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Had to call the help desk to set up software on my computer which was repaired and wiped clean. Tresten could not have been more helpful and willing to walk through the process with me and never once complained about it being a weekend. He has since helped me with a few other issues and is very professional and takes the time to resolve issues properly.

Katie Orient

Jun 15, 2019

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Jenlor is amazing! Our company has been using them for over ten years. We don’t have an in-house IT Department so their help with things like setting up new computers and virus protection is so important to us. They are always there to answer the phone and they solve our issues fast to get us back up and running with minimal down time.