Stone Haven Apartment Homes
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Stone Haven Apartment Homes
StoneHaven Apartment Homes emulates comfort and convenience offering newly renovated spacious 1, 2 and 3 bedroom apartment homes. Our well-appointed features include: washer/dryer connections, faux hardwood floors, gourmet kitchens, large walk-in closets, balcony/patio, storage and more.

Enjoy our newly designed clubhouse equipped with big screen TV, resident computer lounge, state-of-the-art fitness center, luxurious resort-style pool, outdoor kitchen and shaded lounge, pet park, and more.Just minutes from IH-35, shopping, walking distance to top rated schools, entertainment, hiking, fishing and major employers.
Services
What: River Hofbrau provides a mouthwatering fusion fare between German and Mexican cuisine. Enjoy the live music, great food, drinks, and the ambiance all in one place! What: Upscale destination serving scratch-made German fare in a historic locale with a wine & beer garden. What: Try the signature salmon entree grilled to perfection and served with the best polenta and fried spinach.
Reviews (21)
Kelly Fefel
Kelly Fefel
Sep 04, 2021
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Samantha is a top notch Property Manager! She made the impossible- possible in less than 2 days! She’s such a beautiful person with a genuine concern about her prospective tenants! She got us in an apt ASAP and got us upgraded! She will do whatever it takes to help you and get you what you need! The apartments are beautiful and best price you can find in New Braunfels!! She got my daughter in ASAP without any hassles! Would recommend Samantha and Stone Haven to any one!
Colton Wood
Colton Wood
Aug 31, 2021
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After new management these apartment complexes are on the turnaround I made a request last night at 1 o’clock because my refrigerator had stop working and I was immediately called the next day. The new manager made sure to have somebody go out there right after the phone call and my Refrigerator is now back running the fast response saved a lot of groceries from going bad. very happy with new management
Caitlin Sanchez
Caitlin Sanchez
Jul 06, 2021
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This place deserves 0 STARS! DO NOT RENT HERE! My friend and her family have been moved in since January this year, their dishwasher has been broken since they moved in. Their sink disposal has been broken since MARCH! They have put in SEVERAL maintenance requests since then for these issues and all they have gotten is BS delays and absolutely no intentions of anyone coming to repair it. No one deserves to live like that and pay over $1200 in rent for it! The sink is filled with dirty food water that they had to cover with a towel because they have NO other way of getting rid of it. It’s creating
Hayley H.
Hayley H.
Apr 21, 2021
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I would not recommend this apartment. The staff were terrible at communication. They never respond to emails and during covid the office was closed, so email was the only way to get ahold of the office. I lived their during covid, and all amenities that we paid for were closed. We never received a refund, or discounted rent. We also had mold in our air vents, and no one came to fix it until we threatened to sue. When we moved out, there was still mold in the vents, the problem was never fixed. Lastly, when we moved into the apartment it was a disaster. There was paint splatters all over the floor
Douglas
Douglas
Apr 20, 2021
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Maintenance here is god awful. They take a whole month to show up and even then it’ll take them 3 different tries to fix the problem even after you’ve told them how and what to do. The only reason they don’t listen is because none of them understand basic English.
Akuto Sai
Akuto Sai
Nov 09, 2020
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Decent apartments but the front office is inconsistent.
They randomly close early without posting any flyers or notifications.
Even on days the RENT is due.
They are supposed to be open until 6pm, but they decided to leave BEFORE 5PM for no reason.
Lets see them try to charge everyone late fees
Elizabeth Z.
Elizabeth Z.
Oct 20, 2020
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Worse service ever. I have had a water-hose running through my apartment for a week due to a leak on the apartment ends of some back up in the pipelines and it flooded my sons room who has asthma and it smells of mold and dirty wet water!!!!! They have no idea what to do nor can they be much of help besides saying just vacuum up the water if it spills out and then left us a fan to help try and dry it all up!!!!! all we have been told is eventually it will get done but they can not give us a date of when it will be fixed and refuse to replace the damn wet carpet and said they will send a steam
Trey A.
Trey A.
Aug 19, 2020
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The move in process was absolutely atrocious. At this point nothing will change my mind. The dryer we paid for on day one didn't show up till 8 days AFTER we moved in. We called daily (no answer 90% of the time) and was consistently told "Tomorrow, we promise" "That's our bad, it'll be there tomorrow". When I asked about the refund for the 8 days we didn't receive our dryer but still paid a prorated rent on we were told twice "The manager will give you a call tomorrow" or "I promise we'll call with an update first thing". Never once
Liz N.
Liz N.
Oct 29, 2019
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I moved into Stonehaven Apts in June 2019 w a short term 6 mo lease while waiting for a new home to be built. Plans changed, but bought another new build that required an additional 5 weeks stay. The office staff was great about helping me out. There are 3 women employees in the office & all have been very nice & helpful the whole time. The maintenance staff have been great about helping me out. I'm on the 2nd flr of 3 stories & my upstairs neighbor was a bit noisy w walking but we talked about it & a bit of noise is unavoidable in apt living. I'd say if we want
Rachel King
Rachel King
Oct 27, 2019
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These are great apartments. My family has been living here for almost three years, and we have been very happy. The staff is super helpful and makes sure any issues that come up are taken care of immediately. Maintenance is great and very responsive. The location is fantastic as it is close to schools, parks, entertainment and shopping. Would definitely recommend these apartments
Kristen Terry
Kristen Terry
Sep 25, 2019
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I love how spacious our apartment is. The tall ceilings make it feel like we're in a home instead of an apartment. The grounds are kept up very well and the staff is very nice and accommodating. I really like the trash pick up, I think that's a very nice touch. The grounds are kept up and we love the pool and workout facility. So far so good! We're very happy here.
Rachael Dank
Rachael Dank
Sep 13, 2019
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The staff is amazing and so supportive and responsive. They are always willing to help in any way they can. The grounds are kept so clean and maintenance is on top of any issues with the apartment. The complex is in a great neighborhood which is close to all the conveniences like schools, parks, stores, and just a couple miles from I35 for commuting to work. So glad I found this place! Thanks for being so awesome guys!
Zoe J.
Zoe J.
Apr 24, 2019
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We have lived here since last July and we do enjoy it for the most part. The only thing that I would caution prospective renters about is the constant noise. It seems like this complex would be quiet because it is in the middle of a suburban neighborhood. However, the street it's on is adjacent to a street with 3(!!) elementary schools on it, one of which is pretty much right next to the complex itself. During the day, there is constant noise from the kids outside during recess. Also, the entire time we've lived here, we have lived underneath a family with extremely loud kids who stomp
Annie P.
Annie P.
Jan 05, 2017
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LEASING MANAGER AMBER TOTAL UNPROFESSIONAL RUDE PERSON DON'T MOVE HERE!!!!

I am unfortunate to be guarantor for friends at this place and today was treated in a way that was totally unacceptable by the 'so-called Leasing Manager Amber'. I am the guarantor of a property for some friends who needed some help in life. Got them a nice apartment and everything was great. Georgia and Matt are awesome. The girl on the Lease called Julia had an emergency with her baby back in Wisconsin who was hospitalized and she had to leave. I called in to explain and pay the rent on Saturday and
Ken K.
Ken K.
Sep 16, 2016
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Amber & Georgia are the best. I never had so much fun renting an apartment. They were very professional. Cotton Crossing sucks & were rude. If you wan to rent in New Braunfels this is the place to go. Absolutely great service!!!!!
Samantha W.
Samantha W.
Apr 29, 2016
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I had an extremely poor experience with the staff at Waterford Place. When my husband and I arrived for our pre-scheduled appointment, an individual (not sure her role) informed us no leasing agents were there, as they had all left for the day, despite knowing full well about our appointment. She tried texting and calling the leasing agents, however no one answered or returned her calls/texts. We were never contacted by a leasing agent again. No one ever apologized or tried to get us to return. Quite frankly, the leasing agents should be going above and beyond to get new residents, as the place
Tam G.
Tam G.
Dec 31, 2015
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Matt is the only friendly staff member. The property manager is rude and needs customer service training. She treats residents disrespectful.
Micah M.
Micah M.
Dec 20, 2015
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The office staff is always friendly and extremely helpful. Any issue that has come up has been taken care of in a timely and professional manner. The complex is clean and quiet. I have lived in several apartments in the past few years, and this has been one of my best experiences by far!
Kyle K.
Kyle K.
May 20, 2014
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I have to agree with Lotzo.

The new management here is not accommodating whatsoever. In addition to the "normal" things you have to put up with when renting from a Greystar apartment (like rule changes and limitations on what can be on you own porch, for example) the new staff has been very rude. The few times I have asked for assistance I was met with a rude tone, and no resolution for my issue.

Sure, the apartments are okay, and the rent is comparable to other apartments in New Braunfels, but I would not recommend this place, or any Greystar apartment for that matter.

Full disclosure
Lotzo F.
Lotzo F.
Jan 24, 2014
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This is a nice place to live and the rates are decent. The only thing I don't care for is the office staff. The new manager is very rude. One minute she's nice and the next time you see her she's short tempered and rude. I miss Justin the previous manager. I believe she is the reason Shannon left. She was awesome. The new leasing agent is nice but doesn't seem to have much of a personality. The assistant is blah. She has a very fake smile. love the maintenance team. They are very proficient in getting my issues addressed. Justin and Shannon were great members to this team
Mark A.
Mark A.
May 25, 2012
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From the Staff to the actual Building. This Property definitely allows you to have your cake and eat it too. The New Leasing Agent Amador was extremely informative. I liked that my tour wasn't scripted. It was really impromptu. He made me laugh and It felt like we were friends. That's why I love it!!!