J & M Towing

If I could give a higher rating for J & M Towing I would- best service ever! They are fast and personable. I will always J & M towing from here on out. Thank you Ty for excellent service!

Positive: Professionalism, Punctuality, Value
Very professional quick service had already waited two hours from my insurance to get a tow company called up these people were out with 30 to help me can’t say thank you enough
Service: Battery service

Positive: Professionalism, Punctuality, Quality, Value
Chris took special care with my 1939 Chev. He was polite and professional. They get all my Toes!
Service: Special vehicle towing

I was given this company as a provider for roadside assistance. The driver called me and asked if I had the tools for the spare tire, I didn't, which was why I called for assistance. After a stand off, he refused to budge, or offer solutions, and then rudely said, "well Ill just cancel the order then" and hung up. Now Im getting a tow from a professional, if he cant get my spare off. Seems like an obvious solution. Do not use these lames.

Rude, uncooperative, questionable honesty, & DEFINITELY overpriced!
Cost just over $630 after truck was towed by Arcata P.D. for no insurance & license issue. They had it barely 48 hours. Doesn't seem to add up.

I hit an elk on Halloween night! My first car accident in my life! Driver was very nice and was there pretty quickly!

Positive: Professionalism, Punctuality
Just had my car towed today...The driver Brent was awesome, polite and did his job well. I appreciate you Brent, Thank you! the "Red Mustang"

Locked my key fob in my car today (Ugh, I know, right?) J&M was on time and courteous from start to finish. Thank you so much for "freeing the fob" and the two minutes of laughter that went with it.

Just so everyone knows how their charge details work:
1. They charge you for towing (of course) it's a flat fee and then extra for mileage. My car was only towed about 3.2 miles to a nearby lot and I was charged $95.00
2. They charge you for "storage" $35.00 a day. The day your car arrives on the lot is considered as day 1. When the next business day begins that is considered as day 2 and so on. It doesn't matter if your car has only been there from 2:00pm to 8:00am the next day. They don't go by actual hours.
3. They charge you for tax

In my experience I was in and out

Thanks for coming by and helping a damsel in distress! Fast, knowledgeable, honest and fair!

Poor service, should not be affiliated with AAA, 2+ hours wait time with continued messages that they were close by, I expect better from AAA and their associates

Very good experience! Matt showed up quickly and help me with AAA who was trying to charge me up front.

I am rather surprised by the few negative reviews I came across. They were sent out by AAA and they were extremely prompt and courteous. My flat tire was changed quickly. I would highly recommend this company.

This place takes advantage of there customers. I was rear ended today. They towed my car off of private lot that I drove my car onto. Was supposed to be a aaa tow. They towed it while I was in the hospital without my ok. Then charged me 175$ to get it off the lot. Also, when I pulled up they were going threw my car without my consent.

They were very helpful. My tire was flat and they went out of their way to help me. There were many challenging things that made fixing the problem very hard, but the guy did not give up. I really appreciate the amount of effort that guy put in. They were also very quick to respond. He also let me call him to address any concerns.

I recommend them to anyone in the Wayne Area. I wish I could give them more than five stars.

Deserves 0 stars! I spoke with a very rude employee named Robert who has no filter when he speaks. I asked him to e-mail release forms to have my car towed to a service location because I do not have a fax and he made no attempt to accommodate my needs. They are of course going to charge me for keeping my car overnight. I pleaded with him and expressed that I have twin babies and an older child and cannot get around town without my car. He screamed at me to the point where we ended up having a shouting match. Do not use this company!

Update: They e-mailed the release form the next day, but insisted

Completely terrible service and rude employees. They could care less whether or not you have gotten in an accident or not. Even after providing the employees with everything they requested they refused and argued extensively not allowing us to enter our vehicle and collect our personal items.
Before going to the towing company we called the police department to see if we needed release papers, we were told that it is our car and we should have no issues.
It's clear that the employees wanted to scope out the car and take what they wanted first as there was about 10 to 15 dollars missing from

Let me tell you how horrible this company is... they are racists and horrible customer service. They were talking to me and my friend any kind of way. They were so rude to me, I do not suggest going to them for anything

They're a rip off !!! My car got towed here and I picked it up the same day. They never told me that they were closing early on a Saturday and being that they picked my car up after 12pm it was an automatic charge for storage and my car was only there 2 hrs. I would never recommend them, they're was a lady in the phone she was nice but the owner is such an a**

I've used J&M Towing 3 times. They've always been timely, professional, courteous and extremely helpful. Thank you!

I had a flat tonight and a gentlemen named Javier came and helped me out. He got the nail out and plugged the tire for a nominal fee. He was nice, helpful, and quick. Couldn't be more thankful!

My battery died and I had to get my car towed back to Connecticut after midnight. Dennis was the driver and he was definitely very helpful and kind to make that drive that late at night. Everything ended up going smoothly and I cannot thank these guys enough. I would recommend them to anyone in the Wayne area.

I called them on a whim when I got a flat in Wayne. They came out in 20 minutes and changed my tire. Couldn't ask for anything more. Thank You!

There are times I really HATE myself and feel like punching myself in the face. Like when I get a speeding ticket. Leave the toilet seat up. Or say something hurtful to someone. But they pale in comparison to leaving the lights on after parking the car.

Hey, stupid.

So being stuck and stranded in the street on a cold winter day, I gave them a call. They were able to come to the rescue and jump-start the car.

Cost me 65 bucks: must be the going rate for stupid. Glad I was alone, or I would've NEVER heard the end of it from the peanut gallery filled with friends and family.

Hoping I never